Join Heather Kunert and Brian Lastovich next week as we livestream another edition of CX Weekly Live: Making Every Interaction Exceptional. Heather, Head of Customer Experience at Comrad, has transformed Comrad’s CX, boosting Average Order Value by 26% and return customer rate by 40%. Discover how she leveraged Kustomer to overcome challenges and create exceptional customer interactions. This isn’t just about socks; it’s about making every interaction count!
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2024 is all about delivery. Delivery of business value and better, more connected customer experiences. To succeed, we can’t just do what we’ve always done. That would be insane!* Instead, we need to think about things differently. That will enable us to do things differently. Let’s do this. Tomorrow, today. TomorrowX
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It’s not too late! You can still register for our upcoming webinar, “The ABCs of CDPs,” happening tomorrow at 11:00 AM EST to learn about the core pillars of a CDP and how they come together to help your dealership create exceptional customer experiences. Register here>> https://bit.ly/3IBOSW0
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Unleash the Power of Customer Experience Now more than ever, customers expect nothing less than exceptional service at every touchpoint. Learn how New Era can assist in creating seamless experiences to drive overall satisfaction. https://hubs.la/Q02CCY0W0
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📚 New read alert! Dive into our latest playbook on decoding CX metrics. Whether you're a newbie or a pro, there’s something here for everyone to enhance your customer experience. 🛠️✨ https://buff.ly/4dRy9vQ
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It's not just about the product. It's about the feeling. Deliver an unforgettable experience & win customer hearts. Know the top CX Trends for 2024: https://lnkd.in/d22Mb9uf
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Check out our Summer Shine Webinar: Elevating Customer Experiences with Branded Calling. During the presentation, we covered: - The importance of investing in CX (for you and your customers) - How phone calls fit into the overall customer experience - How you can take control of your outbound calling Here's a quick snippet of our presentation from our expert Michael Bunch on the impact of Branded Calling with First Orion on your CX goals. To watch the full webinar, go to https://lnkd.in/gAQWMK98
First Orion Summer Shine Webinar
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Wondering how your agent experience stacks up in the moments that matter most in your CX? 🤔 Look no further. Check out Sharpen’s Moments that Matter Benchmark Survey to assess your agent, customer, and operational experiences. Then download the full report for best practices and customized tips to improve! Take the Survey! ➡ https://lnkd.in/gv-7vwqx
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How can businesses consistently deliver exceptional customer experiences across all touchpoints, fostering loyalty and driving long-term success?
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Production, Distribution and Inventory Planning Analyst
2moAwesome interview Heather!