Thank you for your patience while we worked with our vendor to resolve the service outages affecting our phone lines yesterday. Our phone system was down due to a nationwide outage that affected our telecommunications vendor and impacted clients across the country. We are pleased to inform you the issue has now been fully resolved. We appreciate your understanding and thank you for your continued support! We are back up and ready to assist you.
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Not a great start to the day. Is your #BusinessContinuity Plan ready to handle unexpected outages that may impact your vendors, suppliers, clients, customers... anyone your business interacts with? Build a better #BCP with SHIELD software and #KingsBridgeBCP services. https://lnkd.in/exEWSEAu #crowdstrikeoutage #crowdstrike #KISSBCP
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Why do we still rely on ATT/Verizon/T-Mobile for calling and SMS? If your mobile provider sent voice/video/text using the same end-to-end encrypted protocol that Signal used, would you switch? https://lnkd.in/gdgTETEZ
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cybersecurity expert | web application penetration testing | web server penetration testing | incident response | cloud server and penetration testing | threat intelligence | Binary Analysis | VAPT Specialist
A critical vulnerability in a Cox Communications API may have been used to alter the configuration or firmware of Cox managed cable modems. Cable modem ISPs load custom firmware and settings to customer modems in order to configure them to interoperate with a particular cable system. The API used to manage these settings did not authenticate properly and allowed anybody to retrieve or alter settings. The author of the post alleges that their modem was compromised possibly via this vulnerability. Cox Communications acknowledged the vulnerability but did deny any detected abuse of the vulnerability to manipulate customer modems.
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Ever had someone on your team still receiving calls because they forgot to log out of your phone system? Happens to the best of us, but we have a solution to help you avoid this! Our Auto Queue Login allows you to log agents in or out of queues based on a set schedule. Just set it and forget it...it's that easy! Learn more here ➡️ https://hubs.ly/Q02JtcJN0
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AT&T DSL "U Verse" customers in California were FORCED to upgrade to a more modern account class (fiber or 5g Air) by the end of September. Last week, AT&T proceeded DE-ACTIVATE email accounts associated with the DSL; I've been working for 3 hours to try to "reactivate" the email addresses for my customer thus affected; I've been on the line with 7 different AT&T departments, had my call dropped half a dozen times, and NOBODY wants to take responsibility to re-activate these addys. Anyone have any insight? Phone numbers? Resolution? Anyone who is also fighting this AT&T created mess and trying to recover your email address; lets' work together. My client is VERY serious about recovering his email addresses (2 of them) which have been in use for over 20 years. We will be escalating this battle as far as it takes to get those addys back.
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How long of an outage can your organisation afford? A system outage today isn't like it was before when you could just pin a sign on the door of the bank indicating that the systems are down and you shall resume services soon, if you tried that today your organisation might not resume business in the morning. With your clients expecting service 24/7/366 outages of an hour are no longer tolerable leave alone an entire day meaning that your teams need to be available to resolve an outage issue as rapidly as possible which is why you have most likely provided them with remote access. But what happens when your IP network is what has failed due to a router issue and the only way to resolve it requires you to plug into its console port? In most cases that would require getting physical access and too bad if it happens in the middle of the night or when you are out of town, more complex if your are collocated. Kuna Tiba, contact us on info@synaptech.co.ke to discuss secure remote console access that would allow you get remote access to those pesky serial ports.
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The longer it takes to connect to that router the longer the outage, more complex still if it is collocated? A system outage today isn't like it was before when you could just pin a sign on the door of the bank indicating that the systems are down and you shall resume services soon, if you tried that today your organisation might not resume business in the morning. With your clients expecting service 24/7/366 outages of an hour are no longer tolerable leave alone an entire day meaning that your teams need to be available to resolve an outage issue as rapidly as possible which is why you have most likely provided them with remote access. But what happens when your IP network is what has failed due to a router issue and the only way to resolve it requires you to plug into its console port? In most cases that would require getting physical access and too bad if it happens in the middle of the night or when you are out of town, more complex if your are collocated. Kuna Tiba, contact us on info@synaptech.co.ke to discuss secure remote console access that would allow you get remote access to those pesky serial ports.
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