Laura Soleto’s Post

View profile for Laura Soleto

Senior Consultant at SwitchGear Consulting

I recently completed a short series of leadership workshops for a client whose team culture was quite negative and adversarial between Managers and Employees. One Manager shared a comment he received from a team member on a mid-year review. It said, “The overall feeling I have of the office culture is rising rapidly. Everyone is really getting along and working hard as a team. Thank you to all the managers for being helpful and supportive.” Something this Manager would have NEVER expected to hear before our work together! It reminded me of why Corporate Vision Magazine awarded Elevate to Great, a division of SwitchGear, the award for the Most Client-Focused Leadership & Coaching Program of 2023.  Afshan Kinder and her team were awarded this prestigious honor for a number of reasons, but the ones below are what made elevate2Great’s Coaching Fundamentals program really win the day! - Our passion for developing leaders makes learning vibrant and fun - Our ear is to the ground to make sure we keep our content relevant - It’s not just coaching – we solve our clients challenges - Results achieved and more importantly, the changes stuck! Thank you, Corporate Vision Magazine, for recognizing the work that we so passionately stand behind! #elevate2great #managercoaching #leadershipcoaching #businessaward #ClientFocused #AdaptableContent #DynamicPartnership #contactcentrecoaching #SwitchGear #CustomerService #vendorpartnership #coaching #leadership

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Debbie LeBlanc

Creating Excellence - Executive Leadership | Strategy & Execution | Customer Experience | Process Optimization | Business Transformation | People & Culture

7mo

Well deserved! Congratulations to the Elevate to Great team!!!

Barbara Wentzell

Contact Centre Director/Coach/Project Manager #transparent#authentic#servantleader

7mo

Congratulations!

Jason Kinder

The Numbers Guy | Operational Co-pilot | All-Hands-On-Deck Team Player

7mo

Well deserved Laura & Team e2G!!! Great work!!!

Mike Aoki

Customer Service & Sales Training That Reduces Escalations, Improves Client Retention, and Boosts Sales | ICMI Top 25 CX Thought Leader & GTACC Award Winner

7mo

Congratulations Afshan, Laura and the rest of the SwitchGear team! Way to go!

Denice Farrell

Equipping Leaders To Do The Best Work of their Lives| Entrepreneur| Call Centre and Operations Executive| Customer Advocate| Balanced People and Results Leader and Mentor

7mo

Congrats!!!! Always doing great things Laura!

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Nicholas Ward

Business transformation | Process improvement | Strategy & Execution Leader | Business Analysis | Operational Excellence | Change Management

7mo

Congrats! I’ve seen this team in action and you are great at what you do!

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David Bradshaw

Co-Founder BradshawBolton- Your Client Experience Experts

7mo

Amazing work Laura Soleto! Not one bit surprised by this recognition! Well done!

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