"At the start of the year, my biggest objective was the significantly increase the number of technicians we have in the service departments." Above is the response from a question asked to various business, this response from Robert Forrester , Chief Executive of Vertu Motors who ranked number 4 in the 2023 AM100 report. This mirrors exactly what we have also seen here at Venatu, an increase of technicians we have supplied into service departments of many clients across the UK. This shows technicians are the cogs within an automotive business. The lack of technicians lead to bigger wait times on repairs and services, build up of used car sales prep and a back log of work in general putting additional stress and pressures within the aftersales departments. To me Robert got it just right with his objectives this year and shows with the great success this company have had compared to others. Its a great read for anyone in the industry: https://lnkd.in/eHQaKfxj #AM100 #marketanalysis #technicians #automotive #growthmindset
