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Opportunity for new Dealership

#hiring Used Car Buyer - Mercedes-Benz of Calabasas, Los Angeles, United States, fulltime #jobs #jobseekers #careers #LosAngelesjobs #Californiajobs #RetailConsumerProducts Apply: https://lnkd.in/gknU2B6N Job Description Used Car Buyer Purpose: The Used Car Buyer will have a primary responsibility of executing a process which involves prospecting, appraising, and presenting offers to current vehicle owners with the goal of purchasing their vehicles from multiple sources for resale. Duties and Responsibilities: Interfaces with current used vehicle owners from multiple resources with the purpose of purchasing their vehicle. Approaches, greets and interfaces with dealership customers to appraise and offer to purchase their current vehicles. Utilize Sonic Automotive automated inventory management system. Understand market trends and changes to trends in geographic market Provide guidance and support to dealership Sales Associates as it relates to purchasing used vehicles. Appraise used vehicles. Attend Trade walks daily. Exhibits high level of commitment to guest satisfaction. Knows and understands the federal, state and local laws which govern retail automotive sales. Established personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals. Attends product and sales training courses as requested by General Manager or Sales Managers. Keeps abreast of new products, features, accessories, etc. and their benefits to guests. Knows and understands equity and values, and is able to explain depreciation to the guest. Introduces guest to sales department personnel to sell them a new vehicle after purchase of their existing vehicle. Maintains an owner follow-up system that encourages repeat and referral business and contributes to guest satisfaction. Maintains a prospect development system of current used vehicle prospects and schedules appointments to appraise and purchase used vehicles. Attends sales meetings. Maintains a safe work environment. Maintains a professional appearance. Realize that the company's business is built on guest satisfaction and devote himself/herself to guaranteeing satisfaction to guests. Determine management, production and quality requirements by asking questions and listening. Attend Sonic meetings as requested. Maintain a follow-up system that encourages follow through with assigned project Report to Supervisor regarding objectives, planned activities, reviews and analyses. Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively. Understand the terminology of the business and keep abreast of technology changes in the product. Follow directions from a supervisor. Understand and follow work rules and procedures. Accept constructive criticism. Interact well with o

#hiring Used Car Buyer - Mercedes-Benz of Calabasas, Los Angeles, United States, fulltime #jobs #jobseekers #careers #LosAngelesjobs #Californiajobs #RetailConsumerProducts Apply: https://lnkd.in/gknU2B6N Job Description Used Car Buyer Purpose: The Used Car Buyer will have a primary responsibility of executing a process which involves prospecting, appraising, and presenting offers to current vehicle owners with the goal of purchasing their vehicles from multiple sources for resale. Duties and Responsibilities: Interfaces with current used vehicle owners from multiple resources with the purpose of purchasing their vehicle. Approaches, greets and interfaces with dealership customers to appraise and offer to purchase their current vehicles. Utilize Sonic Automotive automated inventory management system. Understand market trends and changes to trends in geographic market Provide guidance and support to dealership Sales Associates as it relates to purchasing used vehicles. Appraise used vehicles. Attend Trade walks daily. Exhibits high level of commitment to guest satisfaction. Knows and understands the federal, state and local laws which govern retail automotive sales. Established personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals. Attends product and sales training courses as requested by General Manager or Sales Managers. Keeps abreast of new products, features, accessories, etc. and their benefits to guests. Knows and understands equity and values, and is able to explain depreciation to the guest. Introduces guest to sales department personnel to sell them a new vehicle after purchase of their existing vehicle. Maintains an owner follow-up system that encourages repeat and referral business and contributes to guest satisfaction. Maintains a prospect development system of current used vehicle prospects and schedules appointments to appraise and purchase used vehicles. Attends sales meetings. Maintains a safe work environment. Maintains a professional appearance. Realize that the company's business is built on guest satisfaction and devote himself/herself to guaranteeing satisfaction to guests. Determine management, production and quality requirements by asking questions and listening. Attend Sonic meetings as requested. Maintain a follow-up system that encourages follow through with assigned project Report to Supervisor regarding objectives, planned activities, reviews and analyses. Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively. Understand the terminology of the business and keep abreast of technology changes in the product. Follow directions from a supervisor. Understand and follow work rules and procedures. Accept constructive criticism. Interact well with o

#hiring Used Car Buyer - BMW of Beverly Hills, Los Angeles, United States, fulltime #jobs #jobseekers #careers #LosAngelesjobs #Californiajobs #RetailConsumerProducts Apply: https://lnkd.in/giYzA8Wr Job Description Used Car Buyer Purpose: The Used Car Buyer will have a primary responsibility of executing a process which involves prospecting, appraising, and presenting offers to current vehicle owners with the goal of purchasing their vehicles from multiple sources for resale. Duties and Responsibilities: Interfaces with current used vehicle owners from multiple resources with the purpose of purchasing their vehicle. Approaches, greets and interfaces with dealership customers to appraise and offer to purchase their current vehicles. Utilize Sonic Automotive automated inventory management system. Understand market trends and changes to trends in geographic market Provide guidance and support to dealership Sales Associates as it relates to purchasing used vehicles. Appraise used vehicles. Attend Trade walks daily. Exhibits high level of commitment to guest satisfaction. Knows and understands the federal, state and local laws which govern retail automotive sales. Established personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals. Attends product and sales training courses as requested by General Manager or Sales Managers. Keeps abreast of new products, features, accessories, etc. and their benefits to guests. Knows and understands equity and values, and is able to explain depreciation to the guest. Introduces guest to sales department personnel to sell them a new vehicle after purchase of their existing vehicle. Maintains an owner follow-up system that encourages repeat and referral business and contributes to guest satisfaction. Maintains a prospect development system of current used vehicle prospects and schedules appointments to appraise and purchase used vehicles. Attends sales meetings. Maintains a safe work environment. Maintains a professional appearance. Realize that the company's business is built on guest satisfaction and devote himself/herself to guaranteeing satisfaction to guests. Determine management, production and quality requirements by asking questions and listening. Attend Sonic meetings as requested. Maintain a follow-up system that encourages follow through with assigned project Report to Supervisor regarding objectives, planned activities, reviews and analyses. Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively. Understand the terminology of the business and keep abreast of technology changes in the product. Follow directions from a supervisor. Understand and follow work rules and procedures. Accept constructive criticism. Interact well with others and be

Dear Collision Shops and alike: As a Sales Manager there is this principle called “do the right thing” meaning: 1. Have integrity 2. Be honest and transparent about your offering aka product or service 3. Don’t sell something you do not believe in 4. Don’t bad mouth your competition 5. READ #4 AGAIN 6. Don’t tell blatant lies about your competitors as a way to sell your product or service - FOCUS on your own strengths and if you talk to enough people, you understand the gaps that each competitor has and the oppprtunity you have to fill that void/pain. I’ve have personal talked to 5 shops in the past 2 days that have openly asked me about a complete and utter lie(same lie) with the same name being brought up as to where that came from. “If it looks like a duck and sounds like a” … well you already know what it is 🦆 I am PROUD to say that you will NEVER hear me, or my sales team talk badly about our competitors, spread complete lies in order to get a sale. NEVER Regardless of what we are being told by shops, knowing we may lose a sale or 10 and keep in mind my team is commissioned like most people within sales, we will continue to speak truthfully and transparent to our shops. I will continue to coach my Sales Team to ALWAYS speak good things of existing tools because they all have there pluses. Our discussions will always be geared toward understanding our customers needs and if those are areas we can help them succeed in, we will help! We will also make sure that it’s a good fit based on shop process and workflow which involves a detailed conversation of shop dynamics. If you are a Collision Shop, and your hearing things from your sales person that sound very “used car salesman-ish” PLEASE think about who you are deciding to do business with. Sorry for the rant but it’s been brewing #collisionrepair #stoplying #yourbetterthanthat #integrity

I've spent a lot of my career selling cars. Here's the biggest things I've learned about sales: If you come to see me about a new vehicle, I need to put myself in your shoes. My first job in the auto industry after college was at a Chicago dealership that sells more cars than any other in the Midwest. During my 2.5 years there, I consistently ranked in the top 5 for monthly sales and customer satisfaction. Of course I wanted to close deals. Golf Mill Ford was a competitive place with high standards. I had sales targets to hit and, as one of the youngest people at Golf Mill, I really wanted to prove myself. So I did well in part just because of how competitive I am. But I learned early on that focusing too much on sales numbers led to customers walking away upset or confused. That doesn't feel good for anybody, and it's not good for business. I also learned that to sell a car, I needed to understand my customer. So I learned how to: • talk less • ask more questions • stay patient • understand a customer's needs • treat people the way I'd want to be treated. I'll only sell you a vehicle if it's right for your family's situation. Because I don't want to just sell you a car today. I want to establish a relationship today where 10 years from now, you'll be buying your 3rd car from me. That attitude might cost me a sale once in a while. But I'm confident it will lead to me selling a lot more vehicles over my career.

Chapter 3 is up.

Let me tell you a story. Once an owner of a large dealer group called me and asked me if I could come to his home early some morning for a meeting, he even said he would make me breakfast. It was a bit of an unusual request but I agreed. A date was arranged and I drove to his beautiful house on the agreed day. After knocking on the door I was greeted by the house keeper. I was escorted to the kitchen where this dealer principle was making breakfast. I sat down at his breakfast table slightly uncomfortable and wondered where this was all going. A few minutes later he handed me a delicious looking breakfast, sat down at the table and asked me if I could go through all the after-sales KPI's and what they meant. He admitted after all the years of building his business no one ever explained what after-sales KPI's meant and what processes influenced them. I agreed and pulled out my laptop and went through about a dozen important after-sales KPI's. After about two enjoyable hours he thanked me and I left with a full tummy. Are you in the same boat? Did you come up through the ranks from a sales career and now find yourself as a General Manager or Dealer Principle and not quite sure about after-sales? If you want to understand your after-sales business better reach out...cooking us breakfast is not required. #service #parts #cardealership #automotive #training #KPIs

Car Dealership Sales Managers 🫵 Do your morning meetings involve everyone’s follow up? ❌ ✅ Set the days expectations, along with targets promotions etc highlighting any high performers. 15 mins max and do your follow ups one on one afterwards setting game plans and maybe calling clients yourself.

I would rather send my team for sales calls than waste their time in training... A Sales manager said this to me when I was a training manager at an Automobile company. I was stunned at his ignorant comment, to say the least. I had an auto response building up in my mind that would defend the importance of training but I chose to ignore it. I accepted it as a challenge .. more sales call? or training + Sales calls? Who wins? I told my boss what had happened and mentioned that I would dedicate my entire time to training the 2nd sales manager's team for the quarter. At the end of the quarter, a sales meeting was organized. The 1st manager's team of 5 sales rep sold 15 cars while the 2nd manager's team of 5 sales rep also sold 15 cars Was that a tie then? Nope, while the first team sold 15 cars that were anyways hot seller, they sold them (with an additional discount) so their incentive came to around INR 30,000. While the 2nd team sold 15 cars, all of these were backlog cars with high incentives, raking up an incentive of 1.5 lakh. Additionally, in the 1st sales team, a rockstar sales rep sold 7 cars alone while the other 4 sold 2 cars each. The 2nd sales team three sales rep sold 3 cars each, while the other two sold 4 and 2 cars each with an average incentive of INR-25-30,000 each. In those 3 months, I did one-on-one coaching and on-the-job calls with the 2nd sales team reps, ensuring they only made quality calls and pitched a solution and not a product. For 2nd quarter I shared the training calendar and guess which team shared their nomination first? A trained professional will always beat the less trained one. #sales #training #effectivetraining #traininganddevelopment #learninganddevelopment #instructionaldesign #trainingsolution