AI/AGI Enthusiast | Disability Advocate | DEIBA Champion | CX Professional | BPO and Contact Center Tech
From "The AI Customer Digest" today: "Humach, a leading global CX solutions company, supports the vision [of using customer service to foster engagement] with their recent product launch of mAI Pilot. Designed to revolutionize business operations and customer service, this program integrates advanced AI technologies with existing business systems, providing organizations a seamless path to automation and AI using humans-in-the-loop. The mAI Pilot capabilities extend to both digital and live channels while positioning AI at the forefront of customer service innovation." Tim Houlne, CEO, said, “Technology within customer experience is moving at an all-time rapid pace; mAI Pilot is the future of innovation for CX." Me? I like the Humach coffee. It gives me energy to show my excitement for AI in the CX space! If you want to learn more, book a meeting with me and bring your coffee or beverage of choice. ☕ #AI #AIforCX #ContactCenter #CX https://lnkd.in/eYz7QbNY Tobey Quoss, Josh Pick Bob Hite Rick Denton Denise Pullen John Ruggles