AI in Hospitality: Turning Data into Opportunities 💡 During HITEC 2024, our Chief Revenue Officer, Dave Collier, sat down with Simone Puorto for Hospitality Net to discuss data and AI in hospitality and the vast potential that it brings... 📹 Check out the full interview 👉https://mylh.co/3W0iqCZ
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In the final chapter of their 3-part series, DataThinkLab Founder Melanie Rozencwajg completes an in-depth analysis of how boutique hotels and chains can be supported in unlocking the power of their data. Where the first and second installments looked at the “how” (how can we gather data along the #technology touchpoints and how do we use tech to make sense of it) and the “what” (what do we do with all this data once it’s been gathered) – this next step addresses the benefits of #artificialintelligence and data democratisation. Faced with mountains of dormant data, the hospitality industry is turning to #AI to expedite the process. Analyses that once took hours can now be done with just a click or two of the mouse, and the risk of human-error is reduced, but care must be taken to break down data silos and encourage data literacy amongst the organisation to fully reap the data benefits. #hotelindustry #hospitalityindustry #hoteltechnology #hospitalitytechnology #innovation #dataanalysis Hotel Designs: https://lnkd.in/eYwdsFpJ
The benefit of AI and data democratisation for hotels • Hotel Designs
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AI in the Hospitality Industry: Here’s What You Need to Know!
AI in the Hospitality Industry: Here's What You Need to Know
hoteltechreport.com
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How can AI improve the hospitality industry? This blog post explores the potential of AI to personalize guest experiences, automate tasks, and increase hotel revenue. Read Blog Now: https://lnkd.in/gESMV5vy #artificialintelligence #ai #hotelindustry #hospitality #travel #tourism
AI in the Hospitality Industry- Streamlining Operations
botshot.ai
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Gone are those days when you needed to be an in-depth technical expert to be able to gain valuable insights from data! Hoteliers can now use AI and data analysis to improve guest experience and streamline operations; how do you do it? Remember to always use data responsibly and ethically. #RevenueManagement #HotelManagement #Hospitality #Data
The benefit of AI and data democratisation for hotels • Hotel Designs
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🤖 Exploring the Symbiosis of Hospitality and Artificial Intelligence! 🏨🔍 Delighted to share our latest blog post, "Artificial Intelligence: A New Frontier for Elevating the Guest Experience in Hospitality." 🚀🌐 Dive deep into the transformative impact of AI on the guest experience within the hospitality industry. 🛌💡 We dissect three pivotal aspects – Enhanced Communication and Engagement, Data-Driven Decision-Making, and Streamlined Processes – shedding light on both the benefits and challenges that accompany this technological evolution. 🤝📊⚙️ Join us in unraveling the nuanced ways in which AI is reshaping the landscape of hospitality, redefining how we connect with guests and optimize services. 🔄💬 Curious to explore the intersection of technology and guest-centric service? Read the full blog post here 📖🔗 https://lnkd.in/dWxSXcgm #AIinHospitality #GuestExperience #TechInHospitality #ArtificialIntelligence #InnovationInHospitality #HospitalityTech #BlogPost
Artificial Intelligence: A New Frontier for Elevating the Guest Experience in Hospitality?
trustyou.com
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This is a great step forward in the AI hospitality space where hoteliers can easily access simplified business intelligence insights and focus on more strategic opportunities. Read all about it here: https://ow.ly/Qk3630sEvaG #Hospitality #ItsHowTravelWorksBetter
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Artificial Intelligence has received widespread attention recently and as various industries embrace its benefits, we wonder how it may impact the hospitality industry in years to come. From streamlining operational processes to predicting preferences, Forbes delves deep into the topic and offers insightful examples of AI applications in the hospitality industry and how it may fundamentally enhance the overall guest experience. Read more: https://rb.gy/b6u78s
Council Post: Revolutionizing The Hospitality Industry With Artificial Intelligence
forbes.com
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The Role of AI and Personalization in Guest Delight In this rapidly evolving world of hospitality, Hotels can now gather data and on guest preferences and perceptions and in new and unexpected ways owing to AI-driven analytics and machine learning. AI-powered customization improves guest experience by adapting services and interactions to individual preferences, anticipating needs, and using data insights to constantly improve service delivery. This not only exceeds guests expectations, but it also promotes long-term loyalty and positive word-of-mouth, which helps hospitality businesses succeed and maintain their reputation. Moreover, AI can navigate through large databases containing guest preferences, past behaviors, and feedback. This multitude of data enables hotels and service providers to construct complete guest profiles, allowing them to predict requirements and preferences with amazing precision. For example, AI algorithms can introduce hotel preferences such as floor levels or perspectives, promote dining alternatives tailored to dietary restrictions or prior orders, and even evaluate additional amenities a guest may relish. Similarly, AI-powered chatbots and help desk support have become crucially important for proposing seamless customer services. #HOTL752 #AiPowered #Analytics #Databases Prof Sara Harrel
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📊 Data Deep Dive: What 30,000 Guest Messages Reveal We've just analyzed 30,000 guest messages for tech-enabled property managers, collected over a single week. The insights we've uncovered are fascinating, and some might surprise you. Curious to see the full picture? We've got you covered. ✔️ Read the complete report ✔️ Get a custom analysis of your own messaging data Follow the link in comments to request your report. Let's unpack the potential hiding in your guest communications! #VacationRentals #ShortTermRentals #BoutiqueHotels #GuestMessaging #GuestCommunication, #CustomerSupport #HospitalityAI #AI #GuestExperience #GuestMessagingAnalytics #HospitalityInsights #DataAnalytics #PropertyManagement
Last Monday, in our L10 management meeting, we discussed what valuable knowledge we can provide to hospitality professionals that only Enso Connect has. This is what we came up with. Remember our cool guest messaging categorization feature? Well, we just decided to make this resource completely free. Anyone with a Hostaway, Guesty, Lodgify, Smily, formerly BookingSync, or Hostify account can now get a free AI report on their messaging. What does this mean? In the past week, we analyzed 28,000 guest messages to better understand the types of conversations people have with their guests. The results are very interesting... 💬 An average of 11.2 messages per listing in this 7-day period A KPI to benchmark messaging and guest experience performance? 😡 19.5% of the messages are complaints That sounds bad... but let's dive into what this means. If you operate with a proper digital experience, people don't have many questions. In fact, most guests don't ever say a word, except for their final 5-star review! The only time they need to reach out to you is if something doesn't go according to plan. Now complaints can range from the weather not being great to the pool being dirty, or worse, bats in the garage! Addressing these quickly is the key to bettering your guest experience. Complaints are the key message type that have the lowest accuracy with AI responses - you need a human to get involved. 🤩 5% of the guests shared positive feedback in their messages Positive feedback in your guest conversations can be converted into 5-star reviews. Quick follow-ups with those happy guests can turn casual compliments into meaningful reviews! 🚗 2% of guests asked about transportation Think partnerships with local taxi services, car rentals, or bike-sharing programs, etc. It's a chance to boost your revenue and make your guests' lives easier. But there are so many more insights here... We're just giving you a few snippets to show what this can reveal about YOUR business. If you'd like the same report on your data to understand where you're excelling and where you're not, just click on the link in the comment section below and get your FREE report on YOUR data! #VacationRentals #ShortTermRentals #BoutiqueHotels #GuestMessaging #GuestCommunication, #CustomerSupport #HospitalityAI #AI #GuestExperience #GuestMessagingAnalytics #FreeReport
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Unleash the Power of AI-First Business Intelligence and Analytics FLYR for Hospitality : In this era of endless digital progression, the ability to leverage AI and data is a game-changer. And hotel executives possess the power to change the game #hotels #hoteliers #hoteldata #businessintelligence #hotelanalytics #commercialintelligence #ai #expertinsights Stephanie Normand - Jens Munch – Michael Sandéen – David Lopez Mateos – Jason Pinto – Josh Graham 🚀 🎯 – Andrew Rubinacci
Unleash the Power of AI-First Business Intelligence and Analytics
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Dave Collier, thank you for taking the time to sit down with us at HITEC Charlotte! 🙏🏼