Lighthouse’s Post

In the final chapter of their 3-part series, DataThinkLab Founder Melanie Rozencwajg completes an in-depth analysis of how boutique hotels and chains can be supported in unlocking the power of their data. Where the first and second installments looked at the “how” (how can we gather data along the #technology touchpoints and how do we use tech to make sense of it) and the “what” (what do we do with all this data once it’s been gathered) – this next step addresses the benefits of #artificialintelligence and data democratisation. Faced with mountains of dormant data, the hospitality industry is turning to #AI to expedite the process. Analyses that once took hours can now be done with just a click or two of the mouse, and the risk of human-error is reduced, but care must be taken to break down data silos and encourage data literacy amongst the organisation to fully reap the data benefits. #hotelindustry #hospitalityindustry #hoteltechnology #hospitalitytechnology #innovation #dataanalysis Hotel Designs: https://lnkd.in/eYwdsFpJ  

AI in the Hospitality Industry: Here’s What You Need to Know!

How can AI improve the hospitality industry? This blog post explores the potential of AI to personalize guest experiences, automate tasks, and increase hotel revenue. Read Blog Now: https://lnkd.in/gESMV5vy #artificialintelligence #ai #hotelindustry #hospitality #travel #tourism

Gone are those days when you needed to be an in-depth technical expert to be able to gain valuable insights from data! Hoteliers can now use AI and data analysis to improve guest experience and streamline operations; how do you do it? Remember to always use data responsibly and ethically. #RevenueManagement #HotelManagement #Hospitality #Data

🤖 Exploring the Symbiosis of Hospitality and Artificial Intelligence! 🏨🔍 Delighted to share our latest blog post, "Artificial Intelligence: A New Frontier for Elevating the Guest Experience in Hospitality." 🚀🌐 Dive deep into the transformative impact of AI on the guest experience within the hospitality industry. 🛌💡 We dissect three pivotal aspects – Enhanced Communication and Engagement, Data-Driven Decision-Making, and Streamlined Processes – shedding light on both the benefits and challenges that accompany this technological evolution. 🤝📊⚙️ Join us in unraveling the nuanced ways in which AI is reshaping the landscape of hospitality, redefining how we connect with guests and optimize services. 🔄💬 Curious to explore the intersection of technology and guest-centric service? Read the full blog post here 📖🔗 https://lnkd.in/dWxSXcgm #AIinHospitality #GuestExperience #TechInHospitality #ArtificialIntelligence #InnovationInHospitality #HospitalityTech #BlogPost

This is a great step forward in the AI hospitality space where hoteliers can easily access simplified business intelligence insights and focus on more strategic opportunities. Read all about it here: https://ow.ly/Qk3630sEvaG #Hospitality #ItsHowTravelWorksBetter

Artificial Intelligence has received widespread attention recently and as various industries embrace its benefits, we wonder how it may impact the hospitality industry in years to come. From streamlining operational processes to predicting preferences, Forbes delves deep into the topic and offers insightful examples of AI applications in the hospitality industry and how it may fundamentally enhance the overall guest experience. Read more: https://rb.gy/b6u78s

The Role of AI and Personalization in Guest Delight In this rapidly evolving world of hospitality, Hotels can now gather data and on guest preferences and perceptions and in new and unexpected ways owing to AI-driven analytics and machine learning. AI-powered customization improves guest experience by adapting services and interactions to individual preferences, anticipating needs, and using data insights to constantly improve service delivery. This not only exceeds guests expectations, but it also promotes long-term loyalty and positive word-of-mouth, which helps hospitality businesses succeed and maintain their reputation. Moreover, AI can navigate through large databases containing guest preferences, past behaviors, and feedback. This multitude of data enables hotels and service providers to construct complete guest profiles, allowing them to predict requirements and preferences with amazing precision. For example, AI algorithms can introduce hotel preferences such as floor levels or perspectives, promote dining alternatives tailored to dietary restrictions or prior orders, and even evaluate additional amenities a guest may relish. Similarly, AI-powered chatbots and help desk support have become crucially important for proposing seamless customer services. #HOTL752 #AiPowered #Analytics #Databases Prof Sara Harrel

📊 Data Deep Dive: What 30,000 Guest Messages Reveal We've just analyzed 30,000 guest messages for tech-enabled property managers, collected over a single week. The insights we've uncovered are fascinating, and some might surprise you. Curious to see the full picture? We've got you covered. ✔️ Read the complete report ✔️ Get a custom analysis of your own messaging data Follow the link in comments to request your report. Let's unpack the potential hiding in your guest communications! #VacationRentals #ShortTermRentals #BoutiqueHotels #GuestMessaging #GuestCommunication, #CustomerSupport #HospitalityAI #AI #GuestExperience #GuestMessagingAnalytics #HospitalityInsights #DataAnalytics #PropertyManagement

Unleash the Power of AI-First Business Intelligence and Analytics FLYR for Hospitality : In this era of endless digital progression, the ability to leverage AI and data is a game-changer. And hotel executives possess the power to change the game #hotels #hoteliers #hoteldata #businessintelligence #hotelanalytics #commercialintelligence #ai #expertinsights Stephanie Normand - Jens Munch – Michael Sandéen – David Lopez Mateos – Jason Pinto – Josh Graham 🚀 🎯 – Andrew Rubinacci