STAFF SPOTLIGHT 🌟 Meet Stacy Hyde, technology services manager in computing services. Stacy's journey in education began as a computer technician in a small school district in Arizona. After moving to Nebraska, she joined LPS and, for the past 10 years, has provided vital tech support district-wide. Learn more about Stacy in her Q&A below. “Stacy plays an important role in the management and support of our district's Help Desk Support Team. The Help Desk Support Team provides technology support to all staff and students throughout the district. Without her strong work ethic and guidance, the Help Desk Support Team would not function at the level we do now.” - Ashley McBride, Help Desk support specialist. How long have you worked for LPS? I have worked at LPS for 10 years, all of which have been in our Help Desk in the computing services department. I have been the manager of the Help Desk for a little over two years. What inspired you to become part of the education field at LPS? I previously worked as a computer technician at a small school district in Tucson, Arizona, and I really enjoyed working in the school system. When my family and I moved to Nebraska, school districts were the main places I searched for jobs. What has been your favorite part of working here? What aspect of your job do you find most rewarding? The people have been the best part of working at LPS. I enjoy supporting the staff and our Help Desk technicians. It is always a good feeling to help someone with a problem and our staff is always so appreciative. The most rewarding part is seeing just how many people we help! During the first week of school we take over 700 phone calls at the Help Desk! Did you attend LPS as a student? If so, which school(s)? If not, where are you from? I did not attend LPS. I grew up in Monrovia, California. Monrovia is a city in the foothills of the San Gabriel Mountains in the San Gabriel Valley of Los Angeles County, California. What path did you take after completing your formal education? I have an associate’s degree in art from Citrus Community College. I never expected I would be working in the field of technology. I fell into this field while working at a cancer hospital in California. I started out as a data center technician, and things took off from there. Later in Arizona, I became a computer technician at a small school district. I taught children ages K-8 computer lessons and coordinated state testing in the computer lab. What do you enjoy most about the Lincoln community? What I enjoy most about the Lincoln community is the warm and welcoming atmosphere that makes everyone feel at home. What is your favorite childhood book or a book that has influenced your life positively? “Winnie-the-Pooh” by A.A. Milne - I collect all things Winnie-the-Pooh related. Read more: https://lnkd.in/gyKkpjm2 #LPSProud #LPSStaffSpotlight
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Empowering Seniors: The Importance of Computer Support Services In an increasingly digital world, access to technology has become more important than ever, even for seniors. From staying connected with loved ones to managing healthcare needs and accessing essential services, computers and the internet play a vital role in the daily lives of older adults. However, navigating technology can be daunting for seniors, many of whom may have limited experience or face barriers to digital literacy. This is where computer support services tailored specifically for seniors come into play, providing valuable assistance and empowering older adults to harness the benefits of technology. Addressing Unique Needs Seniors often have unique needs and challenges when it comes to technology. Physical limitations, such as vision or dexterity issues, can make using computers or mobile devices more difficult. Additionally, cognitive changes associated with aging may impact memory, attention, and learning ability, making it harder to grasp new technologies. Computer support services for seniors recognize these challenges and provide personalized assistance to address them effectively. Training and Education One of the primary roles of computer support services for seniors is to provide training and education on using technology. This includes basic computer skills such as navigating the desktop, using email, and browsing the internet, as well as more advanced topics like online banking, video calling, and social media. Training sessions are often tailored to the individual needs and preferences of seniors, with a focus on patient, step-by-step instruction and hands-on practice. Technical Assistance In addition to training, computer support services for seniors offer technical assistance and troubleshooting support. Seniors may encounter various issues while using their devices, such as software glitches, internet connectivity problems, or hardware malfunctions. Having access to knowledgeable technicians who can provide timely assistance can alleviate frustration and help seniors overcome these challenges more effectively. Keep reading: https://lnkd.in/gVmhk8RH
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Director APAC Corporate Communications & Corporate Affairs at Inchcape | SAP Alumni | Workday & Okta Alumni | Corporate Sustainability | Former TV Journalist | Singapore Institute of Directors| Oxford University Alumni
PUBLIC SECTOR VOICES/ EDUCATION SECTOR PERSPECTIVES: "Prior to EdPass, our teachers had to log in to up to 15 systems and services to deliver the curriculum, and the students' experience was similar," says South Australia's Department for Education Chief Information Officer #CIO, Daniel Hughes. "The Okta platform is integrated at the school and department level, so that teachers or students can log in once using a single set of credentials and access relevant applications and services," he says. "Okta has enabled us to reduce the time we spend identifying and resolving identity issues by more than 20%, allowing our service desk team to focus on value-added services," says Hughes. "In addition, the toolset is considerably easier to use and navigate than our previous system, enabling us to respond faster and more effectively to site, student, or teacher issues." All Department for Education employees including the chief executive, corporate services teams, teachers, principals, and preschool directors access digital resources using single sign-on enabled by Okta's identity platform. #publicsector #education #workforceidentity #identitysecurity Ben Goodman Gareth Pettigrew Kyrk Storer Clarence Cheah Philip Goldie Clare Robson Hollis Scoggin Cassandra T. Nicole O'Sullivan Leong Huey Miin James Enoch https://lnkd.in/gsbztH4N
South Australia's Dept for Education implements Okta Workforce Identity Cloud
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It's important that all IT org employers do not put pressure on staff and colleagues to complete certification exams in the IT System Admin / Engineer industry. They must not perceive people who have done so as a subject matter experts and more valuable to the company than someone that has learn on the job as their admin tools and products evolve. Many people including myself do not learn the same way as others. Here are a few reasons why. 1. Experience and on the job training with a senior colleague as a mentor trumps Courses and Exams when it comes to knowing all the gotchas that pop up in sysadmin. 2. People with Neurodevelopmental disorders such as ADHD, Autism, Dyslexia, Dysgraphia ect.. often come with learning delays such as a poor working memory. Memorising content from a course and then doing an exam does not help us. All it does is make us suffer from extreme Anxiety 3. Week long courses can be gruelling, especially if there is too much time with non interactive lectures. My attention is going to drift off after 10 to 15 min 4. Semi interactive labs or out of date virtual labs with poorly written instructions or out of date step by step instructions that don't match the software UI wastes a lot of time and often lead to no being able to complete all the labs. 5. IT products are being updated faster than courses and exams can keep up. Windows, Office, Azure, Config Manager, Intune, AWS, Databases, all all the other apps and services that go with all that, not to mention the intrusion of AI. Some products as well as the associated admin consoles are being updated every month. E.G. the Intune console is barely recognisable since the 5 day course I did 14 months ago. 6. Experience and on the job training with a senior colleague as a mentor trumps Courses and Exams when it comes to knowing all the gotchas that pop up in sysadmin. _________________________________ So how do I stay ahead of the game? I still do courses when new products are introduced to our tool set, but I don't do exams. I'm happy with just a certificate of completion. I view courses as foundational not as long term experience. I have a home lab where I install all the things I possibly can, I sign up to vendor beta programs. E.G. Windows Insider program, they have similar programs for Office, Server, Teams, Intune, Config Manager. By trying and testing new product features I'm not only seeing them before my colleagues, I'm leaning how they work, what has changed, often there is much more detailed change logs with every beta version released. I know what is coming often 6 to 12 months or more ahead of time before my colleagues do. I share what is coming with my Team. Finally I shadow colleagues on tasks I have never done before and ask my manager to give me something new to sink my teeth into.
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When addressing classroom security, also take into consideration protocols, windows, training, visitor management, and emergency plans. https://bit.ly/3MyBuUD #classroomsecurity
Classroom Safety: More Than Just the Door - Campus Safety Magazine
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M365 Technical Support Engineer II AWS Cloud Engineer x1 ll AWS re/Start ll Graphic designer ll B.Sc. (Hons) Computer science (Second Class Upper Division)
REVIEW ON NETWORKING (WEEK 3) WHAT IS SOFTWARE MANAGEMENT? Software management in Linux is the process of installing, updating, and removing software applications and their associated packages on a Linux system. This can be done manually or using a package manager. PACKAGE MANAGERS: are tools that automate the process of software management. They provide a central repository of software packages that can be easily installed, updated, and removed. Package managers also track dependencies between packages, ensuring that all of the necessary packages are installed when a software application is installed. Some of the most popular package managers for Linux include: 1. Advanced Package Tool (APT): Used by Debian-based distributions such as Ubuntu and Debian. 2. Yum and DNF: Used by Red Hat Enterprise Linux (RHEL) and Fedora. 3. Zypper: Used by OpenSUSE. 4. Pacman: Used by Arch Linux and Manjaro. SOFTWARE REPOSITORIES Software repositories are online servers that store software packages for a particular Linux distribution. Package managers use software repositories to download and install software packages. Dependency management is the process of ensuring that all of the necessary packages are installed when a software application is installed. Package managers track dependencies between packages and automatically install all of the necessary packages when a software application is installed. MANAGING LOG FILES IN LINUX Log files in Linux are text files that contain records of system and application activity. They can be used to troubleshoot problems, identify security threats, and track system performance. Log files are typically stored in the /var/log directory. However, some applications may store their log files in other locations. To view log files, you can use any text editor such as Nano or Vim. You can also use the tail command to view the last few lines of a log file. For example, to view the last few lines of the system log file, you would use the following command: sudo tail -f /var/log/syslog This will display the last few lines of the system log file in real time. INTRODUCTION TO NETWORKING A computer network is a group of two or more computers connected together so that they can communicate with each other and share resources. Resources that can be shared include files, printers, scanners, the Internet, and software applications. CLASSES OF COMPUTER NETWORKS Computer networks can be classified into two main types: local area networks (LANs) and wide area networks (WANs). 1. Local area networks (LANs) are typically small networks that are confined to a single building or campus. LANs are typically used to connect computers, printers, and other devices within a home, office, or school. 2. Wide area networks (WANs) are large networks that can span cities, countries, or even the entire world. #AWScloud #Cloudcomputing #AWSre/start #Networking #Computernetwork #Lonadekinc #CSEH #ishktolaram
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🔍 Exploring Tech with Home Labs #HomeLabRat🔍 Hey, LinkedIn community! 👋 As part of my commitment to continuous improvement, I've been immersing myself in home labs, aiming to tackle at least 3 every week and sharing my journey along the way. Today, I'm shining a spotlight on the #WindowsFundamental course led by the brilliant NetworkChuck. 🎓 This 63 lesson deep dive into Windows wasn't just informative; it was an engaging hands-on journey that left me equipped with a treasure trove of new skills! Chuck’s ability to break down complex topics made the learning curve feel more like a gentle slope. Here's a rundown of what I learned and accomplished: 🔧 Getting Access to Windows: • Created a Windows machine in Virtual Box and in the cloud with Microsoft Azure. 💻 Getting to Know Windows: • Delved into the Windows GUI and OS structure, understanding the layout and functionality. • Navigated the depths of the C: drive, unraveling its main folders and properties to gain a deeper understanding of file organization. • Leveraged the power of the PowerShell terminal to navigate the OS, utilizing commands to explore directory structures and more. 🛠️ Windows Basics: • Dived headfirst into the world of NTFS and permissions, creating folders and files and granting permissions. • Explored the nuances of different permission types, learning to grant access via both the GUI and PowerShell terminal. • Created users and added them to groups while fine-tuning permissions for optimal security. • Gained an understanding of inheritance properties and used icacls to display and modify access control in the PowerShell terminal. • Ventured into System Configuration settings to learn about the different boot options. 🔒 Windows Security: • Took a thorough look into virus scan options and protection settings. • Navigated firewall and network protection settings, understanding the nuances of adjusting settings for Domain, Private, and Public networks. • Utilized app and browser control settings to ward off unwanted downloads, all while exploring device security features like Core isolation, security processors, and data encryption. 🌐 Windows Networking: • Leveraged the Network and Sharing Center in the Control Panel to tackle common connectivity issues. • Distinguished between DHCP and static IP addresses, gaining hands-on experience in setting and troubleshooting static IP configurations. • Practiced DNS resolution and troubleshooting internet connectivity issues via PowerShell terminal. That was a lot, but I am beyond excited about everything that I am learning and exposing myself to. The learning doesn't stop here. If you've got any home lab content recommendations focused on help desk, system admin, or networking, I'm all ears! Drop your suggestions below, and let's keep this knowledge train rolling! 🚂 Here's to the thrill of discovery and the endless pursuit of tech mastery! 🚀 #TechJourney #HomeLab #Windows #Azure #AlwaysLearning
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Installing Love On The Human Computer ... Tech Support: Yes, how can I help you? Customer: Well, after much consideration, I've decided to install Love. Can you guide me through the process? Tech Support: Yes. I can help you. Are you ready to proceed? Customer: Well, I'm not very technical, but I think I'm ready. What do I do first? Tech Support: The first step is to open your Heart. Have you located your Heart? Customer: Yes, but there are several other programs running now. Is it okay to install Love while they are running? Tech Support: What programs are running? Customer: Let's see, I have Past Hurt, Low Self-Esteem, Grudge and Resentment running right now. Tech Support: No problem, Love will gradually erase Past Hurt from your current operating system. It may remain in your permanent memory but it will no longer disrupt other programs. Love will eventually override Low Self-Esteem with a module of its own called High Self-Esteem. However, you'll have to completely turn off Grudge and Resentment. Those programs prevent Love from being properly installed. Can you turn those off? Customer: I don't know how to turn them off. Can you tell me how? Tech Support: With pleasure. Go to your start menu and invoke Forgiveness. Do this as many times as necessary until Grudge and Resentment have been completely erased. Customer: Okay, done! Love has started installing itself. Is that normal? Tech Support: Yes, but remember you have only the base program. You need to begin connecting to other Hearts in order to get the upgrades. Customer: Oops! I have an error message already. It says, "Error - Program not run on external components." What should I do? Tech Support: Don't worry. It means the Love program is set up to run on Internal Hearts, but has not yet been run on your Heart. In non-technical terms, it simply means you have to Love yourself before you can Love others. Customer: So, what should I do? Tech Support: Pull down Self-Acceptance; then click on the following files: Forgive-Self; Realize Your Worth; and Acknowledge Your Limitations. Customer: Okay, done. Tech Support: Now, copy them to the "My Heart" directory. The system will overwrite any conflicting files and begin patching faulty programming. Also, you need to delete Self-Criticism from all directories and empty your Recycle Bin to ensure it's completely gone and never comes back. Customer: Got it. Hey! My heart is filling up with new files. Smile is playing on my monitor and Peace and Contentment are copying themselves all over My Heart. Is this normal? Tech Support: Sometimes. For others it takes awhile, but eventually everything gets it at the proper time. So Love is installed and running. One more thing before we hang up. Love is Freeware. Be sure to give it to everyone you meet and it will in turn share it with others and return some cool modules back to you. Customer: Thank you. God/Tech Support: You're Most Welcome. - Anonymous
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Digital Workspace Technical Specialist | Space Geek | Aviation Photographer (Mil) | Speedway *All views are strictly my own*
In the realm of computer software, the Windows Snipping Tool stands as a versatile and user-friendly tool for capturing screenshots of your computer screen. It's a built-in feature of Windows 10 and 11, making it readily accessible to anyone using these operating systems. So...What is the Snipping Tool? The Snipping Tool is a lightweight application designed for capturing and saving screenshots of your computer screen. It offers various capture modes, including Free-form, Rectangular, Window, and Full-screen, enabling you to select the specific area you want to capture. Purpose of the Snipping Tool The Snipping Tool serves a multitude of purposes, ranging from personal use to professional endeavors. Here are some common scenarios where the Snipping Tool comes in handy: Capturing Errors or Issues: When encountering glitches or errors on your computer, the Snipping Tool allows you to capture screenshots for troubleshooting purposes. You can share these screenshots with technical support or other individuals to help diagnose and resolve the issue. Documenting Screen Elements: If you need to document or share specific screen elements, such as online tutorials, website interfaces, or application menus, the Snipping Tool simplifies the process. You can capture the desired section and save it for reference or sharing. Creating Visual Guides: For creating visual guides, tutorials, or instructions, the Snipping Tool proves invaluable. You can capture screenshots of various steps, arrange them into a sequence, and add annotations to create a comprehensive visual guide. Sharing Screenshots with Others: The Snipping Tool facilitates the sharing of screenshots with others. You can save the captures directly to your computer, copy them to the clipboard, or share them through email, messaging apps, or cloud storage platforms. Editing and Enhancing Screenshots: The Snipping Tool goes beyond simple capturing. It provides basic editing tools, allowing you to add annotations, highlight text, and draw on the captured image. This enhances the visual appeal and context of your screenshots. Ease of Use and Accessibility The Snipping Tool is remarkably easy to use. It's readily accessible from the Start menu, and its intuitive interface makes it simple to navigate. Additionally, keyboard shortcuts further simplify the process of capturing and saving screenshots. Overall, the Windows Snipping Tool is a valuable tool for capturing, editing, and sharing screenshots of your computer screen. Its ease of use, versatility, and built-in editing features make it a must-have for anyone who regularly interacts with their computer screen. The video below shows the two most under-used functions of this powerful free tool.
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Senior IT Security Officer & IT Operations Specialist | Protecting Your Digital Assets with Cutting-Edge Solutions l IT Management Expert | Leveraging Technology to Drive Business Success | B.Sc_M.Sc Computer Science
CompTIA A+ is a popular entry-level certification for individuals looking to start a career in the field of information technology (IT). It is designed to validate the foundational knowledge and skills required to perform essential IT tasks, such as troubleshooting, hardware and software installation, networking, and operating systems. The CompTIA A+ certification is vendor-neutral, meaning that it focuses on general IT concepts and technologies rather than specific products or platforms. It is widely recognized and respected in the IT industry and can be a valuable credential for job seekers, as many employers consider it a prerequisite for entry-level IT positions. To earn the CompTIA A+ certification, candidates are required to pass two exams: Core 1 (220-1001) and Core 2 (220-1002). The exams cover a wide range of topics, including: 1. Hardware: Components of desktop and laptop computers, mobile devices, printers, and networks. 2. Networking: Network cables and connectors, TCP/IP protocols, wireless networks, and troubleshooting network connectivity issues. 3. Mobile Devices: Mobile device hardware, operating systems, network connectivity, and security. 4. Operating Systems: Installation, configuration, and troubleshooting of Windows, macOS, Linux, iOS, and Android operating systems. 5. Virtualization and Cloud Computing: Concepts, setup, and configuration of virtualization and cloud computing technologies. 6. Hardware and Network Troubleshooting: Troubleshooting common hardware and network problems. 7. Security: Best practices for securing devices, data, and networks, as well as identifying and preventing security threats. Preparing for the CompTIA A+ certification typically involves studying the exam objectives, reviewing textbooks or online resources, and practicing hands-on with hardware and software. There are also various training courses and practice exams available to help candidates prepare for the exams. Once certified, individuals with CompTIA A+ can pursue entry-level IT roles such as technical support specialist, help desk technician, field service technician, or desktop support administrator. The certification can also serve as a foundation for further advanced certifications and career advancement within the IT field.
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In today's fast-paced educational environment, effective communication is paramount to ensuring smooth operations and fostering a collaborative atmosphere. Our cloud phone system offers a modern, flexible, and cost-effective solution tailored specifically for schools. **Key Benefits:** 1. **Cost Efficiency:** Traditional phone systems often come with high installation and maintenance costs. Our cloud phone system eliminates these expenses, offering a more budget-friendly alternative. Schools can redirect these savings towards other essential educational resources. 2. **Scalability:** Whether your school is expanding or downsizing, our cloud phone system can easily adapt to your changing needs. Adding or removing lines is straightforward, ensuring that the system grows with you without any hassle. 3. **Enhanced Communication:** With features like voicemail-to-email, auto attendants, and call forwarding, our cloud phone system ensures that important messages are never missed. This enhances communication between teachers, administrators, and parents, fostering a more connected school community. 4. **Remote Access:** In an era where remote learning and flexible work arrangements are becoming more common, our cloud phone system allows staff to make and receive calls from anywhere. This ensures continuity in communication, regardless of physical location. 5. **Security and Reliability:** Our cloud phone system is built with robust security features to protect sensitive information. Additionally, with multiple data centers and failover mechanisms, you can trust that your communication lines will remain operational even in the event of a local outage. **Conclusion:** Investing in our cloud phone system means investing in the future of your school's communication infrastructure. It's a step towards more efficient, reliable, and flexible communication, ensuring that your staff and students are always connected.
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