Legends’ Post

🌍✈️ What do travel advisors and Jamie Oliver have in common? Check out this insightful but humourous article from our GM, Paul Hole, on how travel advisors and cutting-edge technology are creating a superhuman partnership to deliver exceptional holiday experiences. 💡🤝 ☕ Grab your coffee and have a read. #traveladvisors #travelagents #travelagentfriendlytech #travelindustry

In the fast-paced world of travel, the gap between technology adoption and industry growth is widening. A striking example? A leading travel firm still receiving bookings via fax, highlighting a significant tech gap. This scenario underscores the urgent need for digital transformation in the travel industry. Moving from traditional methods to modern, cloud-based systems isn't just an upgrade; it's a critical step towards staying competitive and relevant. Industry experts emphasize the importance of leveraging technology to enhance efficiency and customer experience. In an era where data and digital presence dominate, falling behind in tech adoption can mean missing out on key market opportunities. The shift towards digital isn't just a trend; it's a strategic move to ensure sustainability and growth. It's about rethinking old models and embracing new, efficient ways to connect with today's tech-savvy travellers. Let's take this as a wake-up call to evaluate our own approaches. Are we keeping pace with technological advancements, or are we stuck in the past? #TravelTech #DigitalTransformation #Innovation #TravelIndustry #travel Cloudbeds Hotelbeds HBX Group

Travellers want more meaningful travel experiences, but we know the holiday experience starts way before the flight ✈ takes off! As a tour op or agency you have a big part to play; sharing inspiration and recommendations 💭, simplifying the planning/research phase 📅, making booking and paying easy 💳 and much more. It's impossible to deliver all of this successfully and efficiently without the support of a travel platform offering a seamless experience from customer relationship management to booking and aftercare. #LuxuryTravel #TravelPlatform #TourOperatorSoftware _____________________________________________ 🌍 Transforming travel with Inspiretec Travel Platform 👍 'Follow' for inspiring industry insights 🔄 'Share' with colleagues seeking efficiency 💬 Contact us for a travel solution that drives success

By doubling down on digitalization today, #travel and #hospitality professionals can gain an early insight into a technology that will completely turn their industry on its head. Read the article from Shahar Goldboim, CEO and Founder of Boom, on #PhocusWire: https://bit.ly/4cjpTUr #travelnews #travelindustrynews #travelindustry #traveltech #traveltechnology #traveltechnews

Evolution, Whispers & Focus… Big trade shows like Business Travel Show Europe are a chance to mentally note and group independent insights into trends. Of course, one person’s trend is another person’s fad... and some of the stuff we hear isn't for publication, but here’s what we saw last week from the show and surrounding announcements and what we’ll be looking at more as we hit Atlanta and GBTA | Global Business Travel Association convention Platform Evolution Continues… It was clear to see all the hard work the Clarity Business Travel team had been up to these last few months. New content platform and customer UI, new brand. And the news of TravelPerk’s acquisition of AmTrav was welcome news with two really strong companies combining. Well done to both. This and other micro-service partnerships (like Grapevine and Jyrney) all demonstrate to us that the sector is continuing to see blurred lines all the way from content consumption, through agent servicing and customer facing tech.   And that different companies are taking different paths - proprietary v best-in-class, open architecture v closed. We expect this to continue, or even accelerate, and for travel buyers to continue to delve into the distribution & servicing tech stack. New Entrant Whispers… The show brought whispers of at least two brand new TMCs planning to enter the market in the next two months. Each of them sees an opportunity to leverage modern technology approaches and a desire for something different. Of course, it's not our place to provide more details, but keep your ears and eyes open for some exciting new brands coming our way. Alongside more likely acquisitions this makes for a real freshening of the corporate travel management space. Sector Specific Focus In addition to a continued focus at the enterprise level into the benefits of serving specific industry sectors (think energy, media, teams, projects, small meetings etc), we’re also seeing a continued focus on the small to mid-market corporate travel programmes and the unmanaged travel space. David Holyoke ’s appointment to Serko Ltd. is an illustration of this and we wonder how many others may start to look at the levels below enterprise and more into capturing the unmanaged sector. Is this as a result of potential demand drops in large enterprise as carbon targets and financial cycles bite, or is it purely just the growth of smaller businesses or a logical step into a relatively untapped space (Amex GBT have reported incredible growth here recently)? Or is it even a bet on the growth in unmanaged as a result of continued content fragmentation? We’d love to know what you see here. Oh, finally, thanks to BCD Travel and esp Zoe Lau for the AI tweaked pilot photo. If this is only the minimum AI can do for me and our industry, I'm in! #IntellectualCapital #SocialCapital

🌟 Unlocking the Power of Incentive Travel through Personalized Experiences! 🌟 In the latest instalment of Marc Pinner's series on incentive travel, we delve into how understanding and leveraging personas can create truly unforgettable travel experiences. 🚀 By identifying key personas like The Free-Wheeling Pathfinder, The Zen Seeker, and The Social Jetsetter, we can tailor every aspect of the journey to match their unique preferences and expectations. 📊 Data is Key: Each interaction with participants provides valuable data that can be used to enhance their experience. From pre-trip communications and personalized gifts to on-site activities and post-trip follow-ups, data-driven strategies ensure that each participant feels valued and engaged. ✈️ Personal Touch: By offering personalized pre-trip gifts and communications, we can excite and inform attendees about the journey ahead. Whether it’s detailing activities, amenities, or exclusive features, personal touches make a significant impact. 🔍 Creative Engagement: Fun and subtle methods like quizzes not only engage participants but also gather essential data to customize experiences. Asking simple yet impactful questions during event registrations can help in personalizing each detail, from room temperature to favorite snacks. At ITA Group, Inc., we believe in the power of creating emotional connections through data. This not only enhances participant loyalty and engagement but also drives business success by adapting marketing programs over time to become more effective and efficient. 💼✨ Stay tuned for Part 4, where we’ll discuss the dos and don’ts of selecting your incentive travel destination! This article is from the latest IMA Chat, read the full publication here:https://lnkd.in/e9yDqTEj #IMAEurope #IncentiveTravel #Personalisation #DataDriven #EmployeeEngagement #TravelExperience #CustomerExperience #MarketingStrategy #EventPlanning #TravelInspiration #BusinessGrowth #EmployeeRecognition #CorporateTravel #DataAnalytics #CustomerLoyalty #Engagement #Innovation #TravelTips #PersonalTouch #ITAGroup

Today Expensify announced Expensify Travel, a new travel solution powered by Spotnana’s Travel-as-a-Service platform. It’s our goal to build the best open travel infrastructure. Learn more about how companies are white labeling, embedding, and deeply integrating our API-first travel platform in this blog post.

91% of travel companies (that were surveyed) anticipate moderate to aggressive investment in technology in 2024. With tech advancements clearly impacting the travel industry, this is an exciting time to decide how you can jump in with your property. There are a variety of things you could implement that can help expand guest satisfaction and personalization. #TravelIndustry #HospitalityIndustry #HotelManagement

As a travel consultant, I've encountered my fair share of challenges navigating the dynamic landscape of the travel industry. As a startup and leading travel agency, QuGo is uniquely positioned to address the evolving needs of travelers in today's dynamic landscape. Here's how we're delivering on the key points mentioned: 🔍 Keeping Up with Industry Trends: At QuGo , we prioritize continuous learning and staying updated on the latest trends and technologies in the travel industry market research to identify emerging trends, consumer preferences, and industry shifts. This helps us anticipate changes in the market and adapt our strategies and offerings accordingly to meet the evolving needs of our clients. 💼 Managing Client Expectations: We understand that every traveler is unique, which is why we emphasize effective communication and active listening. As a leading travel agency, QuGo we understand the importance of putting our customers first. We prioritize their needs and preferences, offering personalized travel experiences that exceed expectations. Our focus on customer satisfaction drives loyalty and helps us stand out in a competitive market. 💻 Embracing Digital Transformation: QuGo is at the forefront of digital transformation in the travel industry. Our robust online presence and social media engagement enable us to connect with clients seamlessly in today's digital landscape. 🤝 Building Trust in Uncertain Times: Trust and safety are our top priorities at QuGo , especially in uncertain times like the pandemic. We maintain transparent communication with our clients, providing updates on safety protocols and flexible booking options. Our commitment to their well-being builds trust and fosters long-term relationships. 💡 Understanding the Solutions Challenges in the travel industry can be tough, but they also give us chances to grow and be creative. By staying flexible, using tech well, and making customers happy, we can overcome these challenges together as team! QuGo 🚀 Join us on this journey: We invite to join us at QuGo where we specialize in crafting lifetime experiences. As your travel consultant, we'll ensure every moment is memorable and every journey is smooth. Let's embark on this adventure together! 🚀✈️ #QugoTravel #TravelExperience #CustomerExperience #TravelIndustryLeadership #CommunityEngagement

Joyned takes center stage at global travel events: August saw two pivotal events in the travel industry calendar: the Amadeus APAC Airline Forum and Virtuoso Travel Week. These gatherings brought together visionaries and innovators from across the sector, sparking dialogues on the future of travel experiences. Discussions ranged from emerging technologies to evolving customer expectations, highlighting the industry's collective drive towards more connected, personalized journeys. For insights on the key takeaways and emerging trends from these events, check out our latest blog post: #travelinnovation #travelindustry #industryinsights