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Could you be our new Complaints and Feedback Manager? You will play an influential part in delivering on our Plan A objectives and enabling services to harness feedback that improve the customer experience through service improvement and amplifying the customer voice. Find out more and apply at > > https://lnkd.in/enV8XC-N
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🗣 Positive feedback is so important to a small business We value every email or communication we receive that portrays a happy customer One of our goals with our newest hire Oliver is to devote him to improving the customer experience Something we directly beleive will lead to more emails and phone calls like the ones below 🚀 🚀 🚀
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We all work for the customer service department… Even if you’ve never worked on the sales floor or taking customer calls, you have provided customer service in one way or another, wether directly or not. Your actions and decisions affect how people perceive you and your organization. In today’s fast evolving technology landscape where you have to continuously learn new hard skills to stay relevant, it’s also just as important to reinforce your soft skills or learn new ones. Adopting a great customer service mentality in all you do will help people remember your name for the right reasons and take you places. MAKE SOMEONE EXPERIENCE GREAT CUSTOMER SERVICE TODAY!
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"Customer service is not just a department, it's everyone's job!" Hear Christine Courtney, as she breaks down why every single role within a company contributes to customer service. 🤝💬 Christine challenges us to rethink how we view customer interactions and the importance of a cohesive approach across all departments. Whether you're in engineering, sales, or human resources, your actions impact customer satisfaction! 🎧 Listen to Christine articulate why breaking down silos and fostering a unified vision for customer service is crucial for any organization.
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Seeking feedback from customers from diverse backgrounds is a valuable way to improve your cultural competence. By listening to their experiences and using their feedback to make improvements, you can show your commitment to providing inclusive and respectful customer service. #customerservice #blackbusiness
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What communication skill do you rely on most in your role as a customer service representative? ✏️ The most important skill that a customer service agent can have. Mumbling, losing focus, or using unclear language can be the source of many dissatisfied customer experiences.
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Are you ready to take your customer service game to the next level? 🚀 Join us in CCC, where we're all about elevating the customer experience and setting your business apart from the competition! Whether you're a seasoned pro or just starting out, our group is the perfect place to: 🔹 Share Insights: Swap stories, tips, and tricks with fellow professionals who understand the importance of exceptional customer service. 🔹 Learn Together: Access exclusive resources, articles, and training materials to hone your skills and stay ahead of the curve. 🔹 Network with Purpose: Connect with like-minded individuals, forge valuable partnerships, and expand your professional network. Customer service isn't just a department — it's a mindset. Join us in CCC and let's revolutionize the way we delight our customers! Drop a 🌟 in the comments below if you're ready to join the Customer Service Champions Alliance! #CustomerService #BusinessSuccess #CommunityEngagement #Networking
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𝗦𝘁𝗮𝘆 𝗮𝗵𝗲𝗮𝗱 𝗶𝗻 𝘁𝗵𝗲 𝗰𝗼𝗻𝘀𝘂𝗹𝘁𝗶𝗻𝗴 𝗳𝗶𝗲𝗹𝗱! 🤩 In a world driven by continuous change, staying updated with the latest trends isn't just an option—it's a necessity. Whether you're looking to optimize your operations, explore new markets, or enhance customer satisfaction, DataDiggers equip you reliable data. 𝗟𝗲𝗮𝗱 𝘄𝗶𝘁𝗵 𝗰𝗼𝗻𝗳𝗶𝗱𝗲𝗻𝗰𝗲: https://lnkd.in/dN2XvZV7 🌟
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Believe In Wheels and Everything on Wheels || Breathing Automobiles for 23 years || Coach to Juniors || Author || Educator ||Husband to Designer more experienced than me, father to two kids more worldly than me.
Share how you approach identifying customer pain points and needs. ✏️ In today's dynamic automotive industry, proactive customer engagement is paramount for success. Two primary methods stand out: personal interaction, which I strongly practice, and feedback garnered from our dedicated team. Both avenues offer invaluable insights into addressing immediate customer pain points. In the automotive sector, as in any business, customers prioritize solutions above all else. Their focus lies solely in solution to their problems, irrespective of our internal resources or operational constraints. Therefore, it's imperative to listen to the voice of the customer and diligently pursue effective solutions. Rather than offering myriad responses, our dedication should center on delivering the singular answer that matters most to them: resolution with a capital R. Period. 😊
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"Excited to share that I've completed the Customer Service Foundation course! 🎉 This experience has deepened my understanding of customer interactions, problem-solving, and service excellence. Looking forward to applying these skills to enhance customer experiences and drive success in my professional journey!"
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Here are three work goals that I hope to achieve: 1- Drive Revenue: Increase sales and market share through effective strategies. 2- Boost Customer Satisfaction: Use feedback to enhance products and services. 3- Enhance Collaboration: Improve teamwork between sales, marketing, and product development.
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Customer Experience Manager, Livin Housing (Customer experience, Feedback and engagement)
1moCome and join our lovely team and make a difference to lives of people in our communities!