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Certainly! Here is a LinkedIn post tailored for your profile: --- 📢 Exciting Announcement! 📢 I am thrilled to share the publication of our collaborative chapter titled "Chatbot in E-Commerce" in the book Design and Development of Emerging Chatbot Technology as part of IGI Global. This chapter was a joint effort with the esteemed Dr. P. BABY MARUTHI and Dhruva Prasad A. In this chapter, we explore the transformative impact of chatbots on the digital commerce landscape, focusing on their role as intelligent virtual assistants. By leveraging advanced natural language processing (NLP), chatbots are capable of understanding and responding to user inquiries, ensuring seamless and interactive conversations. Our research delves into: 🔍 The underlying technologies powering e-commerce chatbots, such as machine learning and sentiment analysis. 📈 Real-world case studies illustrating successful chatbot implementations in retail, services, and beyond. 💡 Strategies for designing intuitive chatbot interactions that enhance user experience throughout the customer journey. 🛠️ Best practices for integrating chatbots with existing e-commerce platforms and CRM systems to maximize effectiveness. You can explore the insights and innovations discussed in our chapter, published in April 2023, now available through IGI Global’s extensive academic network. 🔗 Check it out here: [https://lnkd.in/gs44MEh7) Thank you to everyone who has supported us on this journey. We hope our work inspires further research and innovation. ✨ #ECommerce #Chatbots #NLP #MachineLearning #Innovation #Research #DigitalCommerce #CustomerExperience #IGIGlobal --- Feel free to personalize it further to match your style and preferences!

AI Chatbots use Artificial Intelligence and Natural Language Processing technologies, they are capable of self-learning and emulating human interaction. However, they cost time and money to develop and don’t always get all things right. Here we share 10 Free Chatbot Platforms for Superior Customer Engagement. #AI

Are you seeking new ways to connect with customers digitally? Here’s how you can say goodbye to the days of outdated, static websites and hello to a new era of dynamic interaction that also delivers valuable insights about your customers and their needs.   Dr. Duré Hussain breaks down why conversational AI stands out as the premier choice for pharmaceutical brands looking for 1:1 real-time interaction without compromising on content compliance or accuracy.   Discover the limitations of traditional chatbots, the risks of generative AI, and the unparalleled balance struck by conversational AI in providing reliable, engaging experiences for both patients and HCPs.    https://lnkd.in/gRFZWuys   #HealthcareMarketing #ConversationalAI #PharmaInnovation #DigitalEngagement #CustomerExperience  

AI. More than a hot topic of 2024. Don't just take our word for it, check out this recent blog from Digipharma Connect sponsor, Swoop, where Dr. Duré Hussain explores the future of engagement with HCPs & patients through chatbots, generative AI, and conversational AI (and potential risks that come with them)! #AI #GenerativeAI #ConversationalAI #patientengagement

For pharma customer engagement: 🔥 Generative AI is too hot. ❄ Chatbots are too cold. 🐻 Conversational AI is just right.

Contextual Personalization with AI. Read here why and how. Follow me if you find my posts interesting 🙏 {hashtag|\#|ecommerce} {hashtag|\#|retail} {hashtag|\#|omnichannel} {hashtag|\#|personalization} {hashtag|\#|AI} {hashtag|\#|innovation} {hashtag|\#|onlinemarketing}

Sprinklr has unveiled Conversational AI+ as part of its Release 18.11 in Sprinklr Service, allowing businesses to rapidly implement and expand generative AI-driven bots capable of engaging in text and voice conversations that closely mimic human interactions https://lnkd.in/d5FmFcew #cx #ai #conversationalai #customerengagement #voiceai #generatieveai

WhatsApp Chatbot Best Practices Implementing WhatsApp chatbots for business comes with its own set of best practices to ensure a seamless and effective interaction with customers. Check out the best practices to consider while implementing WhatsApp Chatbot for your business: https://lnkd.in/genW94ut #CustomerEngagement #WhatsAppChatbots #AI #mtalkz #mtallkzadvantage #whatsappapi

The marketing landscape is changing, thanks to the integration of Artificial Intelligence (AI) and Machine Learning (ML). Marketers now have access to powerful tools to engage customers like never before. Whether you are automating repetitive tasks, analyzing large amounts of data to optimize personalization, or using chatbots to engage with customers in real time, AI and ML are making digital marketing more powerful, personal, and efficient. #DigitalMarketing #AI #ML https://lnkd.in/eWr6Mhq5

Why is Personalized AI Engagement Becoming More and More Important to Attract New Customers? Personalized AI engagement is no longer merely a nice-to-have; it is becoming critical for attracting and retaining new customers. In an increasingly competitive business environment, its ability to offer tailored experiences, build relationships, and efficiently utilize data provides a distinct advantage. Companies that embrace AI personalization not only capture immediate attention but also pave the way for long-term success. With the continuous advancements in AI technology, personalized engagement will only become more refined and impactful. Businesses that fail to adapt risk being left behind while those who do will likely see a significant boost in customer acquisition and retention. The next time you receive a personalized recommendation or a tailor-made offer, remember that there's powerful AI technology working behind the scenes to make your experience better. #AI #Personalization #CustomerEngagement #Marketing https://lnkd.in/gu7Q8HwH