Lobyco’s Post

Leadership is strong!

Happy Customer service week 🎉 This week, we celebrate the heart of every successful business (Customer Service) and Customer Relationship Management (CRM) 's role in making it exceptional. CRM systems empower businesses to truly understand their customers by tracking interactions, preferences, and feedback. This allows teams to offer personalized service, resolve issues faster, and anticipate customer needs, turning every interaction into a lasting relationship. In a world where customer expectations are higher than ever, great service is no longer optional but essential. By leveraging CRM, businesses can strengthen loyalty, boost satisfaction, and ultimately drive growth. As we celebrate this week, let’s recognize the importance of putting customers first and using CRM to ensure every touchpoint counts. Happy Customer Service Week to all the teams making a difference every day! #CRM #CustomerServiceWeek #CustomerExperience #Loyalty #BusinessGrowth #CustomerFirst

An amazing event and opportunity to catch up with Senior Leaders who share our passion (Kuehne+Nagel & Capgemini Business Services ) for Supply Chain and Logistics. Thank you, all conversation counterparts for the interesting exchanges, and for building new business relationships. #SupplyChainOrchestration #InntelligentSupplyChainOperations #JoergJunghannsOnSupplychain

👏We proudly present this week's Fundamental Champ...Diana P.! FUNDAMENTAL #5: GET CLEAR ON EXPECTATIONS “Working with Diana is great! She's always making sure everything is understood by all parties involved!” Each week, we recognize a team member for living into one of our 34 fundamentals that make up ✨THE VERIHA WAY.✨ 🏆 Say congratulations to Diana!! #appreciationpost #Verihatrucking #Truckingindustry #Verihavip #Truckinglife #Thankatrucker #Trucking #Vip #Thankyou #appreciationpost

As we mark a significant milestone 🎉 – a decade of unwavering commitment and remarkable achievements – I find myself reflecting on the journey that Lifting Solutions has embarked upon. Celebrating 🔟 years is not just about acknowledging the passage of time; it's about honouring the collective experiences, the challenges we've turned into opportunities, and the invaluable stories our team has woven together. 🌟✨ The unveiling of our team's testimonials is more than a trip down memory lane; it's a testament to the culture of excellence we've cultivated and the relentless pursuit of performance that defines us. 💼 Each story is a unique piece of the mosaic that illustrates our shared journey, underscoring the spirit of resilience, innovation, and camaraderie that propels us forward. As we step into the next chapter, we continue to build on this legacy, leveraging our collective experiences to drive value for our clients, colleagues, and stakeholders. The narratives we share today are the foundation upon which our future successes will be built. Here's to continuing our journey of growth, learning, and exceptional achievements. 🚀 #LiftingSolutions #ExperiencePerformance

How should you show up at an association event or conference? I had the privilege of attending the LeadingAge California BOLD Age Annual Conference this week. Jeannee Parker Martin, Kevin Tuuaga, Soua Vang, and so many others orchestrated a remarkable environment that fostered learning, growth, and most importantly, a sense of community among industry professionals. As a sales professional, I've often pondered about the best way to approach these events. What are my priorities? What do I hope to gain? What can I contribute? These questions have led me to some valuable insights over the years. Let me offer three suggestions . . . 1) Focus on making friends. Over the course of the 10 years that I have attended this conference, I've made lifelong friends. Individuals who would share a meal with me, visit me in the hospital if I was sick, and join me in celebrating some of the significant accomplishments of my life. This is the real value of these conferences—the friendships you develop over the years. 2) Make a contribution. Mary Muñoz from Ziegler received the Award of Honor because of her contribution to the association and its members over her long and distinguished career. I was inspired by how she “led to” and worked with the members side by side to elevate the experience of older adults. Yes, she sold her service and earned some business along the way, but not because of her slick one-minute pitch, but because she used her gifts, skills, and abilities to make a contribution to the members of the association. 3) Offer encouragement. Instead of leading with what you do, commend others for their work, their contribution to the industry, and their impact on others' lives. Most people don’t hear those things often enough (thank you, Tiffany Karlin) Play the long game. Invest. Help. Encourage. Support. And then, I think you'll find that good business, the right business, comes as a result.

Top level training in a state-of-the-art environment!

👏We proudly present this week's Fundamental Champ...Lana W.! FUNDAMENTAL #4: DELIVER LEGENDARY SERVICE “Lana is always the first to ask how she can help and goes above and beyond.” -- Tricia Each week, we recognize a team member for living into one of our 34 fundamentals that make up ✨THE VERIHA WAY.✨ 🏆 Say congratulations to Lana!! #appreciationpost #Verihatrucking #Truckingindustry #Verihavip #Truckinglife #Thankatrucker #Trucking #Vip #Thankyou #appreciationpost

👏We proudly present this week's Fundamental Champion - Duane W.! FUNDAMENTAL #11 TAKE EXTREME OWNERSHIP “Duane consistently demonstrates exceptional ownership in everything he does!” Each week, we recognize a team member for living into one of our 34 fundamentals that make up ✨THE VERIHA WAY.✨ 🏆 Say congratulations to Duane! #appreciationpost #Verihatrucking #Truckingindustry #Verihavip #Truckinglife #Thankatrucker #Trucking #Vip #Thankyou #appreciationpost