Looney & Associates’ Post

When you think about a theme park, you might assume you'll spend the majority of your day standing in queues. However, this isn't the case at parks using CmdCentr. Paultons Park is a prime example of efficiency and guest satisfaction, although I might be a bit biased. Merlin Parks showcase similar improvements. Contrast this with a day at major parks in Orlando or across the US, where guests often queue for up to four hours for a single ride, managing only a handful of rides in one day. Some might argue that the larger parks have higher guest throughput, which naturally leads to longer wait times. However, if you can enhance ride efficiency through better staff management, why should guests endure long waits? By optimizing operations, CmdCentr helps parks improve the number of rides per guest, reducing downtime and significantly reducing wait times. For a deeper look at the impact on queue times, check out this article from The Sun: Theme Park Paultons Queue Wait Rides https://lnkd.in/eDpUk-Mc. This piece highlights how effective management systems in the UK have lower queue times and better guest experience, allowing for more enjoyment and less waiting.

From CoStar News: As theme park attendance nears pre-pandemic levels in the United States, operators are revamping their real estate with plans to invest billions of dollars in new rides, attractions, retail spaces and hotels in coming years. #Disney has proposed a $2 billion expansion of Disneyland Resort, while other owners such as Cedar Fair Entertainment Company and SeaWorld prepare for their own planned developments. #themeparks #hotelsandresorts #hospitalitytrends

At both Disney and Cedar Fair loyal guests often questioned changes to the parks. It seems that every ride or attraction we removed was someone’s favorite childhood memory.  Some of the changes were dictated by modern safety and accessibility standards. Some were removed because the cost to operate them was disproportionate to the ridership demand. And some were removed to make room for something determined to be bigger or better, often involving new technology. Taking a step back, I believe there is what I call “genetic vacation behavior.” This is the desire to share what you did as a youth with the generations that came after you. This is why so many of the rides and attractions that are decades old are still very popular. Their secret is not in great technology nor is it in their genesis from animated films, as many have their own backstory. Their power is in the memories that were created as families and friends experienced them together. For the record, even fifty-five years later I believe my brothers and I can sing the Country Bear Jamboree chorus, “blood on the saddle and blood all around…” When I was challenged by guests regarding such changes, I explained to them that we believed it was important to respect the history but not to revere it. I know Webster will disagree with my use of revere, but for me that implies more of a religious devotion. Admittedly, finding that balance can be difficult but the only thing that guarantees that these parks are still here in the future is that changes are in fact made. It is hard not be impressed by a new muti-zillion dollar attraction or the speediest coaster on the planet. But to be honest, changes that require more imagination than dollars are higher my radar. The best creativity comes not from limitless boundaries. Brilliance comes from solving the puzzle that has borders. Soarin’ Over California is a famous example of just that.  Ghost Town Alive at Knott’s Berry Farm is another. So, changes will happen and that is mostly a good thing. I just hope the rumor is true about the Country Bear Jamboree!

Hotels and other lodgings that ensure their websites comply with #Accessibility standards provide a more user-friendly experience for all—which is not only the right thing to do but results in increased bookings too. Here’s an overview of the steps that can be taken to improve website accessibility. #WebDesign #HotelMarketing #Hoteliers #GuestExperience

Blending the lines of communication, technology, and convenience are quickly becoming a MUST in the world of hospitality. Buena Vista Suites in Orlando, Florida has recently launched its Digital Guest Experience App to help their guests seamlessly connect and elevate their stay. Whether it's accessing our Front Desk team around the clock or curating your perfect Florida itinerary, everything you need is now just a tap away. A few of the features of their app include: • Quick Connect Via Chat • In-suite amenities • Hotel Services Directory - In Your Pocket • Explore Orlando • Shhh.….. Do Not Disturb • Ready to return? #hospitalitymarketing

Do you have a property to showcase or rent on Airbnb? Here are 3 pro tips to make it irresistible: 1️⃣ THEME: Nail down a theme that makes sense with the area and style of the exterior! This allows the guest to feel a sense of comfort. Themes give a feeling of organization, relaxation, and coziness. When everything is cohesive and balanced, our guests have an easier time picturing themselves staying and enjoying the space! 2️⃣ GREENERY: Add a little green or greenery for a fresh, inviting feel. Plants or a green accent give a homey warmth to any room! 3️⃣ SEATING: Don't forget about seating – whether it be a cozy spot for a couple to cozy up, or having ample seating for a place designed for entertaining, who doesn't love a comfy spot to relax and/or entertain? Thoughtful seating arrangements allows your guest to envision how they will be able to enjoy your space during their stay! Follow me for more tips on how to stage and organize your home for hosting the perfect stay for any guest!

You may be wondering, does Universal Orlando have Single Rider Lines? It’s possible that you may not have even heard about it before! Rest assured that I have the complete low down on Single Rider Lines at Universal Orlando to help you get the most out of your experience: #UniversalOrlando #SingleRiderLine #UniversalSingleRiderLine #SingleRider #SoloTravel

We spent MILLIONS A/B testing at Onera. Yes, you read that right. Let me explain… A handful of years back, we were deep into designing our first landscape resort: Onera Fredericksburg. We had the data to show that both unique stays were killing it and the Hill Country was an incredible ROI market. But, we couldn't nail down if yurts performed better than domes or if treehouses trumped both. So we went with our gut and threw in a mix of units. -> Hard Sided Treehouses -> Container Homes -> Tented Stays -> Domes And even an Airstream at one point. We took the same approach when choosing amenities and experiences for the property. We had an idea of the experience that we wanted the guests to have but didn’t have solid data supporting unit types, amenity features or experience offerings. We were shooting from the hip. Little did we know, this would end up being one, very expensive, split test for our next resort: Onera Wimberley. Through reviews and guest communications, we got to see: What units were the guest favorites What units guests didn’t enjoy as much Which amenities were most used by guests Which units consistently booked at the highest ADRs Which experiences created the “special moments” for guests Which units were more durable and required less costly maintenance And so much more. We took those learnings into Onera Wimberley, opening this September: 📸 : Collab with @texaseatsfirst

🚀 Landing Page 16/30 ✅ White Lion Hotel  I added a quick reservation access form and highlighted its restaurant section. It captured the relaxing atmosphere with an image of its room. What I Did: ✅ Highlighted the restaurant button ✅Capturing the hotel's atmosphere What I Learned: 🔍 Incorporating inputs and buttons 🎨 Emphasized booking stays #30DaysOfCode by Women Who Code Women Who Code London Women Who Code Front End 🤍

latest news on REVERB portfolio - do you want to know more about the US hotel pipeline? 🏨🎯📈 Contact me! 🤝 #hotelconstruction #REVERBhotelportfolio