Last month, our Client Director, Esther Calvo, represented Volotea at Grounded [In Iceland], the first summit of its kind focused on addressing passenger disruptions. In Reykjavik, Esther joined the panel "Empowering Passengers | Enhancing Communication and Self-Service During IROPS Events" with other industry professionals to discuss how airlines can better support passengers during unexpected disruptions caused by weather, technical issues, or air traffic control limitations. ✈️🎤
The panel discussed key challenges the industry faces, including navigating diverse regulations and providing timely solutions during disruptions. In addition, the discussion emphasized the need for more personalized communication, with the goal of giving passengers greater control and better information during these events. 👥💬
At Volotea, we work hard to mitigate disruptions, and though some situations are more challenging than others, our efforts have led to a strong year in passenger experience. This has been recognized with two significant awards: "Best Low-Cost Airline in Europe" for the second consecutive year at the World Airline Awards by Skytrax, and "Europe's Leading Low-Cost Airline" for the third time at the World Travel Awards. ✈️🏆
We thank Grounded in Iceland for including Esther and Volotea in these important discussions. Collaborating with industry leaders is crucial to improving the passenger experience and ensuring future air travel is more seamless and responsive. 🤝🌟
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Traditional Signwriter at Rodger Signs Gilding and Vinyl Graphics
3moWell done!! meanwhile in the northeast metro isn't running flyovers are shut to the tyne bridge redheugh bridge has problems waited since early 50s to dual the main A1 yes the A1 is 1 Lane each way