Lynn Kelly-Lehner’s Post

Rethinking forms is so simple, yet so powerful! If your only interaction with government is via a form that’s unclear, confusing or otherwise unpleasant, the experience is total crap! A little bit of thought can go a long way to ‘de-crap’ a form and greatly enhance the customer experience at a very basic level. Check out this event and tackle your forms!

Forms are dull and basic, right? Nope! Turns out form presentation, interaction, and handling is a complex art with lots of layers. Code for America gathered the best government forms thinking in one collection of videos and you can see it right now. FormFest 2023 was the best collection of forms thinking since [NAME OF CONFERENCE].

Amidst the excitement of watching #Config2024 I had the chance to attend ADPList New York Chapter's inaugural event last night hosted by General Assembly! What a fantastic evening with inspirational panelists and the chance to meet some super interesting folks. Some reflections from last night's talk... 🤝 Talk to a variety of people and do it often! Connecting with friends, colleagues and mentors is crucial to learn about/get involved in projects you find interesting, build rapport with a group, help ensure alignment with different stakeholders and make sure you're answering the right questions with your work for maximum impact. 💥 Impact comes in many forms! It can be easy to get lost in metrics and KPIs, but sometimes impact can be more than just finance-centric measurements. Don't discount the importance of personal and social impact as well as efforts that have an effect in the business or group as a whole. 🤩 Showing your failures is not a weakness. Projects aren't always pretty! Showing your "uglies" and how you work to fix them not only helps you tell your story as a designer but also shows your thought process and problem-solving ability. Especially in the times of exciting (and honestly a little scary) advancements in AI, showing the rough around the edges work can cement your humanity. Thank you again to the team that's heading up the NYC Chapter, all the amazing panelists and GA for hosting. Can't wait to see what else the NYC APDList community has in store! #ADPList #DesignImpact #Networking #PersonalDevelopment

🎉Today we are at KellyOCG’s Talent Leadership in Action!🎉 This event is delving into the power of automation and revolutionising workforce strategies. Manfred Vogels is discussing ‘The Role of Automation in Shaping Modern Workforce Strategies.’ at an interactive roundtable session! We can’t wait to see what else this event has in store! #TLIA #KellyOCG #TalentLeadershipInAction #Beeline #ExtendedWorkforce #WorkforceManagement

It was the end of a long day at an excellent conference. Brains were full. And yet, one booth had a swarm of developers. How did they do it? How can you attract and engage developers at events? Here are a few things I’ve seen successful companies companies have: - The Right Event (which Isn’t Always the Big One) - The Staff to Support It - The Product to Make it Meaningful - A Way to Stand Out The latest EveryDeveloper blog post looks at all of these and explains the origin of that busy booth.

One of the trickiest things about kicking off digital participation efforts is figuring which tool to choose 🔎 🤔 Should you get the one you've heard the most about? 🤔 Should you use the one that a neighbouring city is using? Well, neither is the right approach. You need to start by knowing why and what for you need a tool, and only then you can start looking for the best fit. Even once you figure that, there's still plenty to do as there are 100s of #CivicTech tools available on the market making it easy to get completely lost 🤯 That's why we've complied years of our practical experience and research into a first-ever comprehensive Civic Tech Market Report that covers the best practices, standards and has a detailed catalogue of 80 tools currently active in Europe. Check out the website for more information and sign up for updates regarding the release date and our early bird price offer! #digitalparticipation #digitaldemocracy #participation #democraticinnovation

Every person has many layers of interests. And when interests between people coincide, a community is born, and it  becomes a place where people feel that they belong, that they are part of a team or even a family.  Since every person has different layers of interest, Many perspectives coexist in a community. This way, we live, work and learn together. Creating a safe space to talk about struggles, support each other and share good practices. In the second episode of Tácito, Silvia Rossetti shares stories about being part of a global community and welcoming new people and international perspectives.  You can listen to her stories here 👇  Communities and bringing the superpower in others with Silvia Rossetti: https://lnkd.in/dAQjTAsF If you are interested in being part of the Service Design Global Conference online you can take advantage of a 5% discount code 🤩Just go to https://lnkd.in/dsu4uVDk And add the promo code: TACITOVIRTUAL5

#PIDFest is around the corner!  I’ll be there, hosting an interactive session (yes, no chairs, lots of markers and stickies) digging into purpose, design, and evaluation of research data platforms and services.  So we can get started on a shared footing, I invite you to take part in a short pre-session survey (https://lnkd.in/gNDTjkCq) to learn more about the platform you want to examine in the session, its purpose, users, and pain/gain aspects.  Data from the survey will be used to generate a MIRO Board for online participants and in-room materials for those at PIDFest in person.  Please complete the survey by 2 June.  I encourage you to use the comments section here for questions.  Looking forward to seeing you in Prague -- either in person or online! #researchdata #persistentidentifier #FAIRdata #CAREdata #researchplatform #researchservice #researchevaluation #usercentereddesign

Here we go!! Ready to share the good news about how ReadSpeaker can up your #accessibility game at the #LearningImpact24 conference! Come by and say hi 👋 Big shout out to 1EdTech Consortium for organizing this event!