🚀 Transforming Health Plan Call Centers with AI CoPilots! 🚀 Healthcare administration is complex and costly, but AI-driven copilots are here to change that. In our latest blog post, Akshay Sharma, Chief AI Officer, and Steve Ambrose, Director of Thought Leadership at Lyric, explore how advanced small language models (SLMs) are revolutionizing health plan call centers. These copilots promise significant cost reductions, reduced provider friction, and enhanced transparency. McKinsey estimates nearly 25% of total healthcare spending is due to administrative costs. Lyric’s CoPilot leverages AI and Large Language Model (LLM) technologies to turn complex claim adjudication data into understandable insights, helping customer service representatives (CSRs) provide clear explanations. Learn about the integration of Interactive Voice Response (IVR) and chatbot technologies, extending this crucial service's reach. The CoPilot’s ability to synthesize data from various sources ensures accurate, contextualized information, improving efficiency and stakeholder relationships. Read more in our blog post and see how AI is paving the way for a new era in healthcare administration. 👉 Read the Full Blog Post and share your thoughts! https://bit.ly/4cHMOsk Do you enjoy this content? Consider giving us a follow Lyric - Clarity in motion. #HealthcareInnovation #AIDriven #HealthPlan #CustomerSatisfaction #LyricAI
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Behavioral Scientist, Consultant in Psychology & Technologist | At the intersection of clinical psychology, technology, and business strategy.
🆓 Introducing the Generative Text AI Guide for Healthcare Professionals! This comprehensive guide is a FREE resource I designed to help healthcare professionals effectively use generative text AI in your practice. No personal data required to download or use. I only ask you share with colleagues in the interest of shared learning and advancing efforts to improve healthcare practices with AI. 👍 Please "like" or comment, any suggestions for accuracy and usability are most welcome. Inside the guide, you'll discover how to: 👉🏼 Create effective prompts for generative text AI (e.g. ChatGPT) 👉🏼 Implement AI-powered chatbots for healthcare use cases (e.g., patient engagement and education). To download a PDF copy, leave message me or see my comment with the link. 💻 #HealthcareAI #PromptEngineering #GenerativeTextAI #PrivacyFirst"
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What will be the biggest impact of LLMs in healthcare? 💡 Hint: it’s much simpler than you think. You’ve probably heard of LLMs such as OpenAI’s ChatGPT and Google’s Bard revolutionizing AI across various industries. LLMs are interactive models that use generative AI to process and produce text. 💫 In healthcare, the value of LLMs lies in something much more mundane: workflow automation. Here’s what that looks like: ✅ Information processing. LLMs can convert vast amounts of data into insights to aid in important decision-making. ✅ Documentation. LLMs can cut down 25% of clinicians’ workdays by quickly performing simple administrative tasks. (BMC Health Services Research) ✅ Translation. LLMs can simplify medical information and communicate it to patients easily. Just as LLMs optimize workflow and analyze a high volume of information, Patient Prism’s AI features use similar technology to turn patient data into actionable business insights. We’ve used AI to: ♦️ Boost patient acquisition ♦️ Improve patient interaction on calls ♦️ Optimize marketing campaigns ♦️ Facilitate patient conversions through gamification We’re already seeing immense growth with AI applications to telehealth solutions and patient engagement. How about you? Patient Prism - leveraging AI to enhance patient care and drive more appointments by 90%. #machinelearning #LLMs #healthcare Credit: Ycombinator
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Noise about Digital Transformation in Healthcare industry has been a lot. But what will happen? 🤔 Healthcare as we all know is an information driven industry. Although, patients seek service from their practitioners but the real decision makers are not always the patients. All that the decision makers do in the process is consume information. Now, healthcare information is not always easy to understand. Which makes the consumers confused or get forced to rely on others. This is a very simple example but even if we look at complex examples like Pharmacy Benefits Management, clear communication has been a problem. 😕 How to solve these problems? Conversational AI! Chatbots and Voicebots will play a significant role in the Healthcare industry in the coming years. The ability of these programmes to understand and converse in natural languages can simplify passing of healthcare information quite easier. The other question is how quickly do companies start implementing these technologies. There are firms that have started experimenting and seeing results but it is important for players to start working quickly. Have you started working on your Digital Transformation journey? Comment down below. 👇 #DigitalTransformation #AI #Business #Digital #Intelligent #Data #BigData #MachineLearning #Personalized #BusinessTransformation
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🚀 We are excited to announce a new advancement at Clinic of AI! 🚀 In our continuous effort to innovate and provide the best service to our clients, we are developing a virtual voice assistant that will transform the way we interact and provide support. 🌟 What to expect from this new technology: Quick and accurate responses: Our virtual voice assistant will be able to answer frequently asked questions efficiently, saving time and increasing customer satisfaction. 24/7 availability: You will never have to wait for support again. Our assistant will be available to help at any time of the day or night. Natural interactions: Using advanced artificial intelligence, our assistant will provide a natural and engaging conversational experience. 💡 Technologies we are using: GPT-4: Leveraging the power of OpenAI's GPT-4, we ensure high-quality and context-aware responses. ElevenLabs: Utilizing state-of-the-art speech synthesis for a realistic and human-like voice. Synthflow: Integrating with Synthflow for seamless workflow and process management. Meta-Prompting Approach: Implementing meta-prompting to craft better responses and maintain fluent, concise conversations. Knowledge Base Integration: Connecting our assistant with a comprehensive knowledge base to provide accurate and up-to-date information. CRM Integration: Ensuring smooth and efficient management of customer relationships by integrating with our CRM system. CSV Integration: Allowing easy import and export of data through CSV files for better data management and accessibility. 💡 Why this is important: At Clinic Of AI, we believe that technology can and should be used to enhance customer experience and increase the efficiency of our services. This new virtual voice assistant is a significant step in this direction, allowing us to better meet the needs of our clients and provide high-quality support that is always available. Stay tuned for more updates and feel free to contact us to learn more about how we are innovating in the healthcare sector with artificial intelligence! #Innovation #ClinicOfAI #CustomerExperience #GPT4 #ElevenLabs #Synthflow #CRMIntegration #CSVIntegration #AI #VoiceAssistant
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Aspiring Growth Through Technology 🌐| CEO | AlphaBI | Digital Transformation 🤖 | Software Product Engineering ⚙️
Noise about Digital Transformation in Healthcare industry has been a lot. But what will happen? 🤔 Healthcare as we all know is an information driven industry. Although, patients seek service from their practitioners but the real decision makers are not always the patients. All that the decision makers do in the process is consume information. Now, healthcare information is not always easy to understand. Which makes the consumers confused or get forced to rely on others. This is a very simple example but even if we look at complex examples like Pharmacy Benefits Management, clear communication has been a problem. 😕 How to solve these problems? Conversational AI! Chatbots and Voicebots will play a significant role in the Healthcare industry in the coming years. The ability of these programmes to understand and converse in natural languages can simplify passing of healthcare information quite easier. The other question is how quickly do companies start implementing these technologies. There are firms that have started experimenting and seeing results but it is important for players to start working quickly. Have you started working on your Digital Transformation journey? Comment down below. 👇 #DigitalTransformation #AI #Business #Digital #Intelligent #Data #BigData #MachineLearning #Personalized #BusinessTransformation
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We're pleased to announce the launch of Andaman7’s v5 featuring AI capabilities! Harness the power of Andaman7 AI with your documents for: 📑 Simplification Let AI streamline complex information, making your health records easier to understand. 📈 Summarization Get short summaries, extracting key information from complex and lengthy reports. 🌐 Translation Breakdown language barriers with document translation. Andaman7 AI makes your health record become more portable than ever before. All of these features also work on pictures and scans of documents! So even if you only have a paper version of your document, take a picture, store it in Andaman7 and our AI will extract the information from the picture! We support the initiative by Dave Debronkart and Grace Cordovano (both patient advocates, like our CEO Vincent Keunen - see http://bit.ly/a7vkblogen). Using AI for healthcare is groundbreaking for patients, providing access to medical info, autonomous decision-making, and improved communication with providers. See Dave’s article and his new Hashtag: #PatientsUseAI! : https://lnkd.in/e4mmNHsJ Experience a new era of healthcare intelligence with Andaman7! Install v5 and activate AI features from the services tab of your app. See our tutorial: https://bit.ly/a7AIvideo
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AI in Digital Health: A Collaborative Approach – AI + HI + HE AI // AI is undeniably a game-changer for digital health. This post was proofread by ChatGPT. However, can AI truly replace humans in patient/member engagement? Where does AI fall short, necessitating Human Intelligence (HI)? AI + HI // At Twig Health, we enhance care management, quality management, and home care for plans and providers. Our hybrid service architecture is guided by AI but led by humans (remote nurses). When we integrate human empathy into our interactions, ensuring patients/members know they are speaking with a REAL nurse, engagement skyrockets. Why? AI + HI + HE // The answer lies in empathy. Humans possess something beyond intelligence—empathy (HE). This encompasses relationships, compassion, and a myriad of human qualities, driving engagement through the roof (x10). AE // Until AI can incorporate Artificial Empathy (AE), humans are essential for addressing complex engagements like care and quality management, post-acute care, chronic care, home care, etc. Personally, I believe AE will be a tough nut to crack. AI + HI + HE = Engagement² // Until we achieve AE, the hybrid AI + HI + HE approach appears to strike the right balance for complex engagements.
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AI in Digital Health: A Collaborative Approach – AI + HI + HE AI // AI is undeniably a game-changer for digital health. This post was proofread by ChatGPT. However, can AI truly replace humans in patient/member engagement? Where does AI fall short, necessitating Human Intelligence (HI)? AI + HI // At Twig Health, we enhance care management, quality management, and home care for plans and providers. Our hybrid service architecture is guided by AI but led by humans (remote nurses). When we integrate human empathy into our interactions, ensuring patients/members know they are speaking with a REAL nurse, engagement skyrockets. Why? AI + HI + HE // The answer lies in empathy. Humans possess something beyond intelligence—empathy (HE). This encompasses relationships, compassion, and a myriad of human qualities, driving engagement through the roof (x10). AE // Until AI can incorporate Artificial Empathy (AE), humans are essential for addressing complex engagements like care and quality management, post-acute care, chronic care, home care, etc. Personally, I believe AE will be a tough nut to crack. AI + HI + HE = Engagement² // Until we achieve AE, the hybrid AI + HI + HE approach appears to strike the right balance for complex engagements.
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🚀 Elevate Your Business with AI! 🏢✨ Exciting developments in AI patient intake are transforming the healthcare industry. 🏥 The latest advancements in conversational AI can now streamline patient intake forms, making the process faster and more efficient. At AI Automatic Business, we specialize in implementing cutting-edge automation solutions to enhance business operations. Imagine reducing wait times and improving patient experiences with seamless, AI-powered intake forms! We're already helping Atlanta businesses leverage similar technologies. Ready to innovate your workflow? Let's chat about how we can automate and elevate your business processes! Contact us today! 📞💡 #AI #HealthcareInnovation #BusinessAutomation #ConversationalAI #PatientExperience #AtlantaBusiness #AITransformations
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