Mahmood AL Jabiri’s Post

People vs. Process in the Hospitality Industry. Hi everyone! In the hospitality industry, the debate over whether PEOPLE or PROCESS is more valuable continues to spark conversation. What do you think? Is it PEOPLE or PROCESS that drives success in hospitality? Consider these points People: They create memorable experiences, build relationships, and adapt to guest needs in real-time. Process: Well-defined procedures ensure consistency, efficiency, and high service standards across the board. We want to hear your opinions! Share your thoughts on how both elements influence success in our industry. Which do you believe holds more weight, and why? Let’s get the discussion going! #Hospitality #PeopleVsProcess #IndustryInsights

Who advocates for guests in your business? Because someone needs to be putting them first If you don't, it's easy to focus on the wrong thing Because 9/10 times when I see F&B that doesn't perform to its potential It's because it isn't easy for guests to buy from you It could be process It could be 'rules' It could be training It could be the wrong IT It could be a number of things But making it difficult Isn't the way to grow So look at your operation today And question how easy it is to engage your guests Believe me, it's more common than you think! What story do you have in a hotel of finding it difficult to buy something? Drop it in the comments and help F&B leaders globally to analyse their business #innovation #thinkdifferently2024 #hospitality #hotels

My favorite definition of hospitality has long been to create a feeling of home when someone is away or far from home. It's the industry I've called home longer than any other industry that I've ever worked in, and it's undoubtedly afforded me the most valuable skills that allow me to have the greatest impact in the lives of those work with. This video is another remarkable definition of it, explained simply and wonderfully by Will Guidara. I encourage everyone reading these words to come up with their own definition of hospitality, and then to ask yourself how you will apply it in your business moving forward in the latter half of 2024 and beyond. #UnreasonableHospitality #BrandMarketing #ElevenMadisonPark

I’ll be honest: I’m happy to be your go-to for those "need it now" requests. But my true passion lies in building long-term, strategic partnerships within the luxury hospitality industry. Yes, we can secure those last-minute football game seats or that coveted concert ticket. But our real strength lies in creating bespoke experiences that elevate your guests' stay to unforgettable levels. Imagine: ↳ Curated itineraries blending exclusive events, private tours, and unique cultural encounters. ↳ Seamless coordination of transportation, dining, and entertainment. ↳ Personalised recommendations and insider access. We're not just a ticket provider. We're your partner in creating exceptional guest experiences. We build loyalty. We enhance your brand's reputation. We get those guests to keep coming back to you. Let's move beyond last-minute requests. Let's create a partnership that delivers extraordinary experiences. Time and time again.

Another's breakthrough of #travelio x #vadsindonesia . Why Services from the hearts is critical in Hospitality business? Absolutely! Service from the heart is indeed a cornerstone of the hospitality industry. Here's why: 1. Genuine Connection: When employees genuinely care about guests, it fosters a deeper connection and creates lasting memories #Memorable services 2. Personalized Experiences: Heartfelt service allows staff to tailor experiences to individual guests, making them feel valued and appreciated. #Respect to ur customers 3. Problem-Solving with Empathy: Staff who empathize with guests are more likely to find creative solutions to their problems, ensuring satisfaction. #Emphathy to win hearts customer 4. Loyalty and Repeat Business: Exceptional service fosters loyalty, encouraging guests to return and promote #promotors the power of mouths 👍 #servicefromhearts #Hospitalitybusiness #vadssolutions #breakthrough

🌟 Hey hospitality visionaries! 🌟 Ready to lead the charge in the ever-evolving world of hospitality? Here's a vital tip you simply can't overlook: Adapt to Market Trends! At REAL Consulting, we understand the importance of staying ahead of the curve. 📈 Keep your finger on the pulse of emerging trends in the hospitality industry and adjust your offerings accordingly. By embracing innovation and flexibility, you'll position yourself as a trendsetter rather than a follower, setting the stage for continued success in the dynamic marketplace. here's another game-changing insight: Use your insight to Personalize Experiences! Gone are the days of one-size-fits-all hospitality. 🎩 Today's guests crave personalized experiences that cater to their unique preferences and needs. By tailoring your services to each guest's individual tastes and anticipating their desires, you'll create unforgettable moments that leave a lasting impression. After all, at REAL Consulting, we believe that personalized experiences aren't just memorable—they're the key to fostering genuine connections and loyalty. Ready to take your hospitality game to new heights? Hit that follow button and join us on the journey to personalized perfection! 🚀 #REALConsulting #AdaptToTrends #PersonalizeExperiences

The Art of Turning a Moment into an Experience 🌟 In the fast-paced world of modern luxury hospitality, how often do we pause to actually recognize the incredible power of creating unforgettable moments? It’s not just about the grand gestures but more about the subtle nuances that leave a lasting impression on our guests. The magic lies in understanding that every guest interaction is an opportunity to transform a routine service into a memorable experience. It’s about elevating the basics with meticulous attention to detail, consistent habits, and genuine care. As elite professionals, let’s challenge ourselves to look beyond standard expectations and really connect with our guests. Let's choose to cultivate environments where care is at the forefront of every interaction, because creating moments of unexpected joy is what hospitality magic is all about! Let's continue setting new standards together—where excellence isn’t just expected; it's engrained in our culture. What moment will you turn into an experience today?

What makes Hospitality special?

In the world of hospitality, blending in seamlessly while still leaving a lasting impression is an art form, i have recently, taken a step towards reinventing this narrative by incorporating a touch of color into my professional appearance. After receiving valuable feedback and engaging in insightful discussions, I realized the importance of standing out while maintaining professionalism. It's not about drawing excessive attention but rather about making a memorable statement that resonates with guests and colleagues alike. As I walk into establishments, adorned with a subtle yet distinctive color accent, I aim to convey a sense of vibrancy and creativity while upholding the standards of excellence synonymous with the hospitality industry. This shift in approach has sparked conversations, intrigued guests, and elevated the overall experience. Change is inevitable, and in an ever-evolving industry, it's essential to embrace it. By infusing a touch of color into my presentation, I'm not just making a personal statement, but also contributing to the ongoing evolution of hospitality. Together, let's continue to redefine what it means to excel in hospitality. What is your take? #EmbraceChange #HospitalityProfessional #Doityourwayastheresultisstillpositive #innovation #Reimagination

#BeyondTheExtraMile The quote "The best way to serve is to sow great experiences with small details" by Montserrat Barros resonates deeply with the hospitality industry. 😘 Guests today are not just seeking a service; 🛎 they are seeking an unforgettable experience. They are willing to pay handsomely for those small details that make their stay or visit truly exceptional. 💫 As industry players,🏨it's imperative that we understand this mindset and up our game accordingly. ✨It's not just about meeting expectations; it's about exceeding them at every turn. 🌟 We must pull everyone on board, from frontline staff to management, to deliver impeccable service consistently. 🚀 Montserrat Barros' quote encapsulates the essence of what the hospitality industry should strive for; creating memorable experiences through attention to small details. 😍🤗 Let's make this our mantra and elevate🚀 the standard of service across the board. MAPSS Training and Consultancy Services #MimiMind #EmpoweringCreativeMinds #HospitalityExcellence #ImpeccableService #AttentionToDetail #HospitalityIndustry #ServiceMindset #UpYourGame #IndustryStandards