Major Food Group’s Post

𝐇𝐨𝐰 𝐝𝐨 𝐲𝐨𝐮 𝐠𝐞𝐭 𝐲𝐨𝐮𝐫 𝐩𝐞𝐨𝐩𝐥𝐞 𝐭𝐨 𝐞𝐦𝐛𝐫𝐚𝐜𝐞 𝐭𝐡𝐞 𝐭𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐢𝐞𝐬 𝐭𝐡𝐚𝐭 𝐦𝐚𝐲 - 𝐞𝐯𝐞𝐧𝐭𝐮𝐚𝐥𝐥𝐲 - 𝐭𝐚𝐤𝐞 𝐭𝐡𝐞𝐢𝐫 𝐣𝐨𝐛𝐬? Earlier this week, AI allowed me to do a better job on a client task in 2 hours than I used to in two days. Part of me thought “Hurrah, more time for creativity!”. Another part worried that “Soon, a client can do this themselves in 20 minutes.”  So it’s understandable that your employees and business partners have a similar ambivalence to all the customer experience tech that is coming our way. So how you build a tech positive culture? Here's my 2 cents: 👉 𝐒𝐭𝐞𝐩 1: 𝐃𝐞𝐜𝐢𝐝𝐞 𝐭𝐨 𝐭𝐚𝐤𝐞 𝐜𝐨𝐧𝐭𝐫𝐨𝐥 We’re told that AI and robots will bring about a utopia, or human extinction. Yet the future is still unwritten. So let’s stop chasing the technology-of-the-week and decide to shape our future reality. The decision to ‘take control’ builds agency, and therefore a willingness to make change happen. 👉 𝐒𝐭𝐞𝐩 2: 𝐈𝐦𝐚𝐠𝐢𝐧𝐞 𝐭𝐡𝐞 𝐟𝐮𝐭𝐮𝐫𝐞 𝐟𝐨𝐫 𝐲𝐨𝐮𝐫 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 The key trends for the coming 6-10 years are already known. So paint a picture of your customer and industry reality of 2030. And then work backwards to pragmatic implementations. By involving your teams as co-creators you build ownership in the future as well as time to come to terms with the inevitable. Humans have an amazing ability to handle sh** if they see it coming.  👉 𝐒𝐭𝐞𝐩 3: 𝐎𝐩𝐞𝐧𝐥𝐲 𝐭𝐚𝐥𝐤 𝐚𝐛𝐨𝐮𝐭 𝐭𝐡𝐞 𝐜𝐡𝐚𝐧𝐠𝐞𝐬, 𝐚𝐧𝐝 𝐭𝐡𝐞 𝐪𝐮𝐞𝐬𝐭𝐢𝐨𝐧 𝐦𝐚𝐫𝐤𝐬  There is no sugarcoating it. The future of our work and customer relationships will change. So have the difficult conversations today, rather than wait until the last minute. This leaves room for preparation, continuous learning and re-skilling, coaching and - if needed - gentle phase-outs instead of hard cuts. Make your people part of the solution, not another factor to worry about.   𝐈’𝐦 𝐧𝐨𝐭 𝐬𝐚𝐲𝐢𝐧𝐠 𝐭𝐡𝐚𝐭 𝐚𝐧𝐲 𝐨𝐟 𝐭𝐡𝐞 𝐚𝐛𝐨𝐯𝐞 𝐢𝐬 𝐞𝐚𝐬𝐲 Yet change will only accelerate, and we’ll run out of time to ‘catch up’. To paraphrase that Canadian hockey coach: “instead of chasing the puck, it’s time to skate where it will be”.    𝐇𝐨𝐰 𝐢𝐬 𝐭𝐡𝐢𝐬 𝐢𝐧 𝐲𝐨𝐮𝐫 𝐜𝐨𝐦𝐩𝐚𝐧𝐲? How do your people look at AI, robotics and similar tech in your business? How do you? Are you mainly reacting to the changes in the market, or have you got a plan? Leave your thoughts in the comments! —— 𝘗𝘚. 𝘞𝘢𝘯𝘵 𝘵𝘰 𝘦𝘹𝘱𝘭𝘰𝘳𝘦 𝘩𝘰𝘸 𝘺𝘰𝘶𝘳 𝘣𝘶𝘴𝘪𝘯𝘦𝘴𝘴 𝘤𝘢𝘯 𝘵𝘳𝘢𝘯𝘴𝘧𝘰𝘳𝘮 𝘺𝘰𝘶𝘳 𝘤𝘶𝘴𝘵𝘰𝘮𝘦𝘳 𝘦𝘹𝘱𝘦𝘳𝘪𝘦𝘯𝘤𝘦𝘴 𝘢𝘯𝘥 𝘳𝘦𝘭𝘢𝘵𝘪𝘰𝘯𝘴𝘩𝘪𝘱𝘴 𝘸𝘪𝘵𝘩 𝘵𝘦𝘤𝘩𝘯𝘰𝘭𝘰𝘨𝘺? 𝘚𝘦𝘯𝘥 𝘮𝘦 𝘢 𝘮𝘦𝘴𝘴𝘢𝘨𝘦 𝘢𝘯𝘥 𝘸𝘦’𝘭𝘭 𝘦𝘹𝘱𝘭𝘰𝘳𝘦 𝘰𝘷𝘦𝘳 𝘤𝘰𝘧𝘧𝘦𝘦. #innovation #employeeengagement #ai #robotics https://lnkd.in/gzvdGbT4

Here's a tasty read - #AI is fast becoming a competitive differentiator across all industries. Discover how international restaurant chain P.F. Chang’s has been leveraging AI at every level of its business. Useful insights on how it helps scheduling, talent development and recruiting. #TeamWDAY

AI is powering CALIEXPRESS restaurant in California. 👉🏼What is the future for the labor in the fast food market? 👉🏼What about the tips, are we going to save it? 👉🏼In the future, will it be a luxury to be served by a waiter and have our food cooked by people? I find it fascinating and at the same time very challenging, the impact transformation that AI will bring to humanity's future life and global development goals. The truth is that AI is part of our lives and it would be better to understand it and learn to live with it. https://lnkd.in/ey72WNqY #California #AI #innovation #Sustainable #Development

With the lingering impact of Covid, rising prices and lack of customer intimacy, can innovation, technology and AI reshape the restaurant industry? Check out the interview below: #innovation #ai #bigdata https://lnkd.in/e6VvTnGC

Introducing Our Latest Blog Post: Why Ethical Considerations Are Crucial in Balancing Innovation and Consumer Trust in AI-Powered Marketing As AI continues to revolutionize the marketing landscape, companies face the challenge of balancing innovative strategies with ethical responsibilities. Our latest article, "Why Ethical Considerations Are Crucial in Balancing Innovation and Consumer Trust in AI-Powered Marketing," explores the delicate intersection of AI technology and consumer trust, highlighting why ethical practices are more important than ever. In a world where personalized marketing is powered by AI, maintaining consumer trust hinges on transparent and responsible use of data. This article dives into the ethical challenges marketers must navigate, offering insights on how to innovate without compromising the trust and privacy of consumers. To read the full article and learn how your business can ethically leverage AI in marketing, Read Full Article Here: https://lnkd.in/g6DjREHY .Discover how to build a future where innovation and ethics go hand in hand! #EthicalAI #AIMarketing #ConsumerTrust #DigitalEthics #Innovation #DataPrivacy #ResponsibleMarketing #TechEthics #AIInnovation

https://lnkd.in/gupjhPYP Been a game changer for our business. We were frantically rushing around, completely overwhelmed by our day-to-day tasks, unable to handle the challenges within our business. We were so immersed in the minor details, like headless chickens (no pun intended), that we couldn't address the issues at hand. Our tech implementations changed all of that. It streamlined operations, freeing us from daily grind to focus on scaling and strategising. Now I have all the time in the world to write LinkedIn posts... 😃 We've moved from reactive to proactive, are now able to spot potential issues before they escalate and capitalising on new opportunities for growth. It's why I champion AI technology so heavily, and why it's so prevalent with what we do at Big Appetite and our brands. We've experienced firsthand how important it will be for our industry, and whoever reads this's industry too. If you're still skeptical about its effectiveness, I encourage you to at least give it a try and let me know what you think.

Meet the first AI powered fast food restaurant. No human required anymore here, fascinating ! From the high to the low qualifications jobs, here and there competition for work is a reality. Have we prepared the society for that? (Social management, economics, etc..). I still believe we’re moving toward a big revolution that deciders prefer to handle only from the business point of view. I’m not sure this is wise. #ai #socialimpact #automation #workculture https://lnkd.in/dDF9Tkzf

🎉 Exciting insights for the restaurant industry! Our paper on 2024 trends reveals positive unit growth, digital ordering advancements, AI investment opportunities, and more. Stay ahead of the curve - download our report and infographic to learn more. #restaurantindustry #restauranttrends

🎉 Exciting insights for the restaurant industry! Our paper on 2024 trends reveals positive unit growth, digital ordering advancements, AI investment opportunities, and more. Stay ahead of the curve - download our report and infographic to learn more. #restaurantindustry #restauranttrends

🎉 Exciting insights for the restaurant industry! Our paper on 2024 trends reveals positive unit growth, digital ordering advancements, AI investment opportunities, and more. Stay ahead of the curve - download our report and infographic to learn more. #restaurantindustry #restauranttrends