Malin Munkel’s Post

Every Shift Matters: Leading with Inspiration and Flavor 🍔🥞 As we continue to serve our guests with the delicious flavors they love, it’s essential to remember that every shift matters. Whether it’s breakfast, lunch, dinner, or the overnight hours, each shift contributes to the success and heartbeat of IHOP. Why Every Shift Counts: 1. Building Burgers with Care: Just as every ingredient in a burger creates the perfect bite, every team member’s effort is crucial to our collective success. From the grill to the dining area, each role adds flavor to the guest experience. 2. Pancake Stack of Success: Think of each shift as a layer in a stack of pancakes. Individually, they’re great, but together, they create something truly special. Every shift adds to our reputation and the joy we bring to our guests. 3. Consistency is Key: Just like the perfect IHOP pancake, consistency is what keeps our guests coming back. Delivering exceptional service and quality every time builds trust and loyalty. 4. Flavor of Teamwork: Whether you’re serving a classic burger or a stack of pancakes, teamwork makes the dream work. Support each other, communicate effectively, and ensure every shift runs smoothly. 5. Innovation in Every Bite: Embrace creativity and innovation in your role. Whether it’s a new way to engage guests or a more efficient method of service, your contributions make a difference. 6. Recognition and Growth: Acknowledge the hard work and dedication of your team members. Celebrate successes, no matter how small, and encourage growth and development in every shift. 7. Guest Connections: Each shift is an opportunity to connect with our guests. Ask about their favorite dishes, recommend new items, and make their visit memorable. Personalized service leaves a lasting impression. 8. Leadership by Example: As leaders, it’s our responsibility to set the tone. Show your team the importance of dedication, enthusiasm, and the joy of serving others. Your attitude will inspire and motivate your team. To all our amazing IHOP team members, remember that your work is valued and appreciated. Every burger flipped, every pancake served, and every guest interaction contributes to the legacy of IHOP. Let’s continue to lead with passion, dedication, and the spirit of excellence that defines us. Together, we make IHOP a place where every shift truly matters. #Leadership #Motivation #EveryShiftMatters #Teamwork #IHOPFamily #GuestExperience #VPofOperations #Inspiration #Hospitality

The 80’s rock band Cinderella might have said it best: “Don't know what you got 'til it's gone.” I was recently at a restaurant next to a large university that was absolutely packed with guests coming and going at a very busy dinner time. As I sat down inside and ate, I couldn’t help but notice a young man I will call Edward who was a whirlwind of constant hustle. An amazing blur of speed wiping down and sanitizing tables, asking seated guests how their meal was, smiling and joking with kids, emptying trash cans and putting in new trash liners, guiding patrons to newly available tables, picking up trash left behind by a homeless gentleman that came in and dumped out the trash can to find an empty cup? Check - Edward did it ALL. When Edward came to clean my table, I said “I have to tell you how impressed I am with what you have been doing in the short time I have been eating here. Does your general manager and restaurant brand know and tell you what a difference you are making for them? Look how happy all these people are. You are the engine making everything in this dining room work so smoothly.” My meal literally tasted better and better every single additional minute that I watched Edward at work and I will be absolutely certain to revisit that restaurant the next time I am in the area. Recognition and appreciation are among the most valuable currencies we can pay to our team members and employees. Do not take the Edwards who work at your own company for granted as you do so at your own peril, lest the words sung by Cinderella haunt your recruiting dreams. #recognition #appreciation

Check out our 'B' themed shared lunch to celebrate becoming a certified B Corp. Brownies, Bruschetta, Bacon and Broccoli salad, Bread, Beetroot and Baba ghanoush - what a spread and a delicious way to celebrate our B Corp journey to date. 🥓🥦🥖 Sharing meals together not only nourishes our bodies, but also sends positive signals to our brains that we're safe, satisfied and loved. The connections formed during our shared lunches can serve as a really powerful source of emotional resilience and fulfillment. At PS/ we love a team activity - a connected team drives collaboration, nurtures healthy working relationships and promotes knowledge sharing. What activities do you and your team get up to? #teamactivities

Dinnertime can teach us valuable lessons for planning effective communications campaigns. Check out this creative piece by my colleague Megan Mills in O'Dwyer's Food & Bev Edition!

Fueling creativity and camaraderie with every slice 🍕✨ This #holiday season, we're choosing #Ooni pizza ovens to ignite joy and #connection among our team. In today's fast-paced work environment, it's important to take a moment to bring people together and celebrate our collective achievements. What better way to do that than over a delicious, homemade pizza? These ovens allow you to craft gourmet pizzas that everyone can enjoy, turning office gatherings or backyard parties into fun culinary adventures. Investing in these moments of joy is more than just about the food—it's about nurturing relationships and building a stronger, more connected team. Because we believe that great ideas and great #pizza are best shared! #EmployeeEngagement #TeamBuilding #WorkplaceCulture #HolidayCelebrations #CorporateGifting #OoniPizzaOvens #SignatureGroupEvents #EmployeeAppreciation

A team dinner? Yes and no. It was 10:30am, all the gang in a fair bit earlier than usual but all there for a reason. Cook off. I have previously done a post about how much I love cook offs but it really encapsulates everything that I love about coaching and team engagement. It gives us the opportunity to see how our colleagues are in a professional environment that isn’t the same as our day to day job. -From a coaching perspective you get to see new strengths and opportunities for growth. -From a hungry perspective you get to eat some yummy food. -From a team perspective, it’s a chance to learn, realign our values and socialise with one another in a work environment. It’s a win win win. There is so much more to it but I would be here all day. The Heartwood Collection winter 2024 menu is yet another win and a truly a special one; the vegan dishes are particularly amazing (never thought I’d be saying this!)! #heartwoodinns #traininganddevelopment #coaching #hospitality

🍳 **Exciting News from DC Cooking School!** 🍳 Are you looking for a fresh and engaging way to foster team spirit and camaraderie among your employees? Look no further! At **DC Cooking School**, we specialize in **corporate team building cooking classes** that are not only educational but also incredibly fun. 🔥 **Why Cooking Together Matters** 🔥 We believe that the best way for employees to bond is over something **intimate and hands-on**, like cooking together. Here's why our culinary team-building experiences are a recipe for success: 1. **Collaboration**: In our classes, teams collaborate to create delicious dishes. From chopping veggies to sautéing, everyone plays a crucial role. It's teamwork at its finest! 2. **Communication**: Cooking requires clear communication. Whether it's coordinating timing or sharing tasks, your team will learn to communicate effectively. 3. **Creativity**: Our cooking challenges encourage creativity. Teams brainstorm ideas, experiment with flavors, and plate up beautiful meals. 4. **Relaxation**: The kitchen is a stress-free zone. Cooking together allows employees to unwind, share stories, and enjoy each other's company. 5. **Delicious Rewards**: After all the hard work, your team gets to savor the fruits of their labor. Nothing brings people together like a shared meal! So, gather your colleagues, put on your aprons, and let's cook up some team bonding magic! 🧡 #CookTogether #TeamBuilding #DCCookingSchool

🌟 Strengthen your team with a baking session! 🍞 Discover how vanilla bread can unify your group. 🍦 Craving team bonding? Bake together! 🌿 Plan your baking session today! #TeamBuilding  #TeamUnity #BakingTogether The Proof is in the Pudding (or Bread!):  Communication: 68% of participants reported improved team communication after cooking activities  Problem-Solving: Teams showed a 32% increase in collaborative problem-solving skills  Creativity: 41% boost in innovative thinking when applied to subsequent work projects  Trust: 79% of employees felt closer to their colleagues after shared culinary experiences