Manuel Padilla’s Post

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Vice President, Risk Managment & Insurance at MacAndrews & Forbes

Technology is shifting how workers’ compensation adjusters process claims. New tools are generating reports, identifying red flags in interviews and facilitating communication with injured workers. These tools are reducing workloads, driving better outcomes and reducing costs. The enormous amount of data being utilized is a blessing and a curse. Knowing how to shape it in such a way as to forecast and create true efficiencies is crucial, but sometimes it can be difficult to separate the signal from the noise. There is a fantastic opportunity to benefit both workers and employers with this paradigm shift, but external forces like inflation are presenting challenges to truly streamlining information from broad assumptions to the micro level. #WorkersComp #ClaimsHandling #Insurance

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