Marcone Supply’s Post

The importance of aligning the sales and service departments can not be emphasized enough. This relationship, when done right, can drive revenue growth, enhance customer satisfaction, and optimize operations. Some of the most successful experts in the industry discussed the many benefits that come from breaking down departmental barriers and working towards a common goal. On this episode of Lethal Sales we were joined by 😇🚐☎️ Wendy Reeves, April Simmons, Tony Thorstad, Joshua Taylor, Scott Trainor, Michael Larkin, ⭐️Russell B. Hill⭐️, Fred Thorn, Howard Goldman, Martha Alvarado, Michael Barich, Jason Reed and the one and only Ryan VanScoyoc. Check out the replay!

🥳What a great way to start the New Year! Hunter Boyd, our Director of Sales, had an impromptu interview with Matt Talhelm at WRAL today! 🎙️ We delved into our expectations for 2024 and discussed the significant shifts in the market over the last 60 days. So don't miss out on this insightful update - 📺 tune into WRAL for the full scoop!

Your stomach needs to align with your words. However, the feeling in your stomach is often contradictory. A salesperson says a lot of things to clients. You must feel exactly what you say. This is how you win. Follow me here Vivek Vanwari for daily insights on Sales & Logistics

"How I Overcame a Client's Price Objection and Built Long-Term Trust " Long read but worth it. I once faced a situation while working at Reedlim Global Enterprise as a Customer Service Representative. A client who had been considering our services raised concerns about a competitor offering a lower price for similar products. He was concerned about price but unsure about quality. (My strength) After listening to him. I learned his main worry was the lower price of the competitor. I highlighted our Strength by mphasising our superior customer support and quality. I shared success stories from other clients who preferred us for these reasons. ( Feedback is a great deal in Sales) I explained how our product’s durability and long-term savings outweighed the competitor's lower initial cost. (Value) I proposed a discount and a payment plan to make our offer more appealing. (That's me offering flexibility.) I assured him of our ongoing support and commitment to our customer's success. (Building a Relationship) The client chose us and became a long-term customer. Happy ending Valuing our quality and service over the lower price.

Customers, residents and colleagues...people are what drive our business and are why we do what we do. Our ethos starts at the top with Sales Director, Richard Adams. Richard tells us why he believes in a people-first approach

Just my thoughts for the day! The ABC of Sales is a timeless lesson I learned 20+ years ago! Always Be Closing This is what i believe now! A for Abilities- Training everyday to master the craft. B for Behaviors- changing our behaviors to prepare for everyday. C for Consistency- Practicing the same winning processes daily. It's about mastering Abilities through daily training, changing Behaviors to prepare for each day, and maintaining Consistency in winning events daily. At the end of the day, it's about utilizing all we've learned to enhance customer experiences while striking fair deals. Remember, leaving personal distractions at the door ensures a focused environment. When you're here, be fully present! #Sales #HawkVW #CustomerExperience #ABCofsales

Below Average Salesperson: "I will match your price." Above Average Salesperson: "We are not the cheapest in the market." Decide if you want to be the latter. Stick it out for a year come what may. Dont Blink. Dont Budge. Dont Compromise. See the magic happen. Follow me here Vivek Vanwari to get Daily Insights on Sales and Logistics.

In this episode JLC have a company wide sales meeting, Owain tells us the importance of variety in a quote and Jack saves the day with a last minute deal!

Top line stats from our recent survey of 100s of AEs / Sales leaders: 🔻 78% find it difficult to multi thread 🔻 50% lost a deal in sales > CS handover 🔻 9% think their company make it really easy for buyers to buy More info and some recommendations on the above in our ✨ ungated ✨ report :) 🎺

Attention all Sales and Service Professionals! Are you ready to elevate your game and foster better collaboration between departments? Did you get the opportunity to join us for an insightful discussion on bridging the gap between sales and service teams? Don't worry... The link replaying tonight's episode is attached below. In today's dealership, the relationship between sales and service departments is more critical than ever. Yet, all too often, we see these departments operating in silos, missing out on the tremendous potential that comes from working hand in hand. But fear not! Our industry specialists along with Larry and Peter are here to shed light on this crucial issue and provide actionable strategies for success. Through their extensive experience and expertise, they will uncover the secrets to fostering a culture of collaboration, communication, and mutual support between sales and service teams. Discover how aligning sales and service can drive revenue growth, enhance customer satisfaction, and optimize operations. From streamlining processes to leveraging customer insights, our panelists will explore the myriad benefits that come from breaking down departmental barriers and working towards a common goal. Don't miss out on this invaluable opportunity to gain insights, share experiences, and network with fellow professionals. Tonight we were joined by 😇🚐☎️ Wendy Reeves, April Simmons, Tony Thorstad, Joshua Taylor, Scott Trainor, Michael Larkin, ⭐️Russell B. Hill⭐️, Fred Thorn, Howard Goldman, Martha Alvarado, Michael Barich, Jason Reed and the one and only Ryan VanScoyoc. Let's come together to transform the way we approach sales and service excellence. See you there! #Sales #ServiceExcellence #Collaboration #CustomerExperience #LethalSales #ProfessionalDevelopment