Marek Urbas’ Post

Full-context ops help IT teams move faster, avoid surprises, and establish expertise. Give your teams the incident details they need to boost #ITOps efficiency and system performance. #ITOperations #IncidentManagement https://bit.ly/4aR2Krj

Building a resilient On-Call framework can be challenging, but it's crucial for effective incident response. Explores best practices to help you: - Define roles & responsibilities - Establish clear escalation procedures - Implement effective communication strategies - Improve incident resolution efficiency Read our latest blog & create a rock-solid On-Call framework: https://bit.ly/3V9HWXg #oncall #incidentresponse #squadcast #devops #ITSM

The new post from #Squadcast explores the unique challenges of enterprise #incidentmanagement, examining why traditional approaches often fall short in large-scale environments. #SRE #DevOps https://lnkd.in/dQVa2Swu

🔧 Running an efficient and reliable service operations management is essential in today’s dynamic business landscape. Ensuring service operations run smoothly to meet your employees' and business needs is more complex than ever. Tang Li shares how an effective service operations framework can enhance efficiency and reliability. https://vist.ly/3djz6 #serviceoperations #servicedelivery #service #sitereliabilityengineering #SRE #DevOps #servicedeliverymanagers #CIO #serviceresilience

By unifying #ITSM and ITOps, #ServiceOps enables teams to collaborate effectively to meet key IT priorities, including improved productivity, higher service availability, and reduced operational costs. Achieving these goals requires a critical component: Context.

By unifying #ITSM and ITOps, #ServiceOps enables teams to collaborate effectively to meet key IT priorities, including improved productivity, higher service availability, and reduced operational costs. Achieving these goals requires a critical component: Context.

Reduce System Downtime: Automate the Incident Response in SRE As organizations increasingly rely on technology to power their business operations, ensuring that systems remain highly available, reliable, and resilient is of paramount importance. In this context, Site Reliability Engineering (SRE) has become a fundamental discipline. The role of an SRE team is to manage and improve system performance, ensure seamless service availability, and reduce the impact of incidents when they occur. Through best practices in monitoring, automation, and incident response, SRE teams enable organizations to meet demanding service level objectives (SLOs) and minimize downtime. One of the key factors in achieving these goals is through the use of critical system metrics and automated incident response. These practices not only reduce manual error but also significantly decrease the mean time to recovery (MTTR), ultimately ensuring system uptime and operational efficiency. Please check our website for more information about this: https://lnkd.in/gtwdirYX

By unifying #ITSM and ITOps, #ServiceOps enables teams to collaborate effectively to meet key IT priorities, including improved productivity, higher service availability, and reduced operational costs. Achieving these goals requires a critical component: Context.

What challenges are you facing in keeping your operations running smoothly? Feeling like you’re constantly balancing efficient incident resolution with empowering your support agents at the service desk? We've got some valuable insights to share! Discover how integrating #MicrosoftTeams with #Desk365 can streamline your #incidentmanagement process, reduce resolution times, and improve efficiency. https://lnkd.in/gGjFy9PQ #ITOps #DevOps #Productivity #Automation #CustomerSupport #BusinessEfficiency

Align ServiceOps with incident context to achieve your ITOps goals. Streamline operations, enhance incident response, and boost service reliability by integrating context-rich insights into your workflows. #ITOps #ServiceOps #IncidentManagement #BigPanda #OperationalExcellence