Maria Msoni’s Post

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Social and Behavior Change Officer- UNV

Zambia is currently hosting the 3rd International Conference on Public Health in Africa. It was enlightening to attend the SBC side event. Human-centred design (HCD) is critical to problem-solving and puts people at the heart of the process. The HCD process begins with empathy for the people we are designing for. Co-creation of solutions with comminities is key to sustainable service delivery in heathcare

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