Mark E.’s Post

Feedback is crucial for any company looking to improve their services and address issues effectively. Even complaints can provide valuable insights. But how do you make sure your customers know you are open to feedback? Check out this guide from the Parliamentary and Health Service Ombudsman for tips on how to ensure people feel comfortable providing feedback, and know the steps to do so: https://lnkd.in/exBS_xsV If you're looking to take this one step further, reporting capabilities in Workpro Complaints Management Software can help you to collate and analyse data; highlighting issues, and helping you to spot root causes! #Feedback #CustomerService #ImprovementOpportunities.

Good advice from our Health and Social Care Team on managing financial pressures in the care sector. Do get in touch if you’d like to talk further RWK Goodman

Financial pressures are a key concern for businesses in the health and social care sector right now, and care providers are under serious pressure to pay close attention to their bottom line. For LaingBuisson, Georgina Jones, solicitor in our dispute resolution team, offers advice on how care providers can start navigating these financial challenges. https://lnkd.in/esmV6wyX #HealthCare #SocialCare #CareProviders #RegulatoryCompliance #HealthcareFinance

Legal Tip Wednesday: Safeguard your future health and financial well-being with a trust. By incorporating health care planning into your estate strategy, you can ensure your medical needs are met without depleting your wealth. A trust offers peace of mind, protecting your assets while securing your health care needs in the long run. Start planning today for a secure tomorrow! #MorecraftLaw #LegalTipWednesday #EstatePlanning #Trusts #AssetProtection #HealthcarePlanning #FinancialSecurity #FuturePlanning

This example describes how a public health professional could use Evidence-Based Resources (EBRs) to implement a tobacco cessation program: 1. Identify the need(What is the public health problem you’re trying to solve?) 2. See how the need aligns with national goals(Improving outcomes at the local, tribal, territorial, and state level is key to achieving Healthy People 2030 objectives.) 3. Explore EBRs related to your goals(From an objective’s overview page, find related EBRs by choosing the Evidence-Based Resources tab in the left-hand navigation menu) 4. Engage with your community partners and ask for feedback(Interventions don’t work without buy-in from the community) 5. Draft your intervention plan(Based on your research and community discussions, finalize your approach and how you’ll measure success.) 7. Implement your plan(You have the research, the resources, and the buy-in — now it’s time to put your plan into action!) 8. Evaluate your plan(Make sure to track your progress — you can even benchmark your progress by using Healthy People 2030 objective data. In addition, many EBRs include information about how to effectively evaluate your program over time.) Reference: https://lnkd.in/eHHnE5pS

Some key considerations on how to manage the financial health of your care business!

Tips on managing financial health for social care providers from Georgina Jones in our Health and Social Care team.

Having read the Aged Care Taskforce recommendations and the numerous analyses of their impact, we have collated a list of ten strategic themes that we consider significant. Read it here 🔗 https://lnkd.in/gRkPX-hF Bruce Bailey #agedcare #agedcareaustralia #taskforce

In this week's episode of 'provider wears government cost without compensation', AN-ACC minute audits now require providers to format and collate their data into a government approved template https://lnkd.in/geJnFvSa I'm yet to see any evidence that care minutes are a genuine answer to improving care outcomes. I can, however, see lots of evidence that outsourcing the audit process to big four consulting firms is costing the government a fortune and causing extra costs for providers If we have to focus on care minutes, maybe spending these audit fees on funding extra lifestyle and hospitality activities (or better yet, wage increases) would be a better use of public funds G5 Strategic #agedcareaustralia

Life is full of uncertainties, and it's crucial to plan for our future, especially when it comes to our health. An Advance Care Directive is a legal form that allows you to make your wishes for future care known in the event you're unable to communicate due to an illness or injury. If you're unsure how to start, the Advance Care Directive Kit includes a step-by-step guide as well as the required forms so you can complete an Advance Care Directive yourself without help from a professional, like a lawyer. Visit https://lnkd.in/g9vKA6zq to download free resources or view the full list of collection points for a FREE hard copy of the Advance Care Directive Kit. #Adelaidephn #Advancecareplanning #Advancecaredirective