Mark Stryker’s Post

A case study in reliable transportation delivery: The reason to believe MediDrive can deliver results. One of the questions we get most frequently when describing how MediDrive can transform health plans and providers NEMT programs is “But have you done this before?” The answer is a resounding YES we have!!! The MediDrive system for managing and implementing NEMT is up and running in the market right now in one of America’s most complicated transportation markets—New York City. Like many health plans and health providers, New Yorkers need a reliable NEMT solution that addresses the issues of those who often miss medical appointments because of a lack of dependable transportation. And, they need one that is simple to access. Right now, the backbone of the MediDrive system is in place and operating in New York for several of our clients. Looking at the results of just one of those clients, we are completing 5 million rides per year delivering these critical performance metrics. * On-time performance: +96%  * Trip completion rate: 99.9% * Driver no-shows only 1 of every 2,400 rides * Customer satisfaction score (CSAT): 4.8 on a 5-point scale * Customer Complaints: only 3 in every 1,000 rides * Average passenger/patient wait time: only 4 minutes #NEMT #Results #KPIs #MediDrive To learn more about this case study example of the results MediDrive can deliver for you, contact us here: https://lnkd.in/gV_pDfkj

A case study in reliable transportation delivery: The reason to believe MediDrive can deliver results. One of the questions we get most frequently when describing how MediDrive can transform health plan and providers NEMT programs is “but have you done this before?” The answer is a resounding YES we have!!! The MediDrive system for managing and implementing NEMT is up and running in-market right now in one of America’s most complicated transportation markets—New York City. Like many health plans and health providers, New Yorkers need a reliable NEMT solution that addresses the issues for those who often miss medical appointments because of a lack of reliable transportation. And, they need one that is simple to access. Right now, the backbone of the MediDrive system is in place and operating in New York for several of our clients. Looking at the results of just one of those clients, we are completing 5 million rides per year delivering these critical performance metrics. * On-time performance: +96%   * Trip completion rate: 99.9% * Driver no-shows only 1 of every 2,400 rides * Customer satisfaction score (CSAT): 4.8 on a 5-point scale * Customer Complaints: only 3 in every 1,000 rides * Average passenger/patient wait time: only 4 minutes To learn more about this case study example of the results MediDrive can deliver for you, contact us here:

🚑 Top 5 Best Practices for Non-Emergency Medical Transportation (NEMT) 🚑 As the demand for Non-Emergency Medical Transportation (NEMT) continues to grow, it's crucial to adhere to best practices that ensure safety, efficiency, and reliability. Here are the top five best practices that we employ at MediDrive: 1. Prioritize Safety & Compliance 🛡️    Safety is paramount in NEMT. Always ensure that your vehicles and your supplier vehicles are well-maintained, drivers are thoroughly trained, and all operations comply with local and federal regulations. Regular audits and safety checks can prevent accidents and ensure the well-being of passengers. 2. Optimize Route Planning & Scheduling 🕒    Efficient route planning minimizes delays and reduces operational costs. At MediDrive we utilize advanced software to optimize routes, taking into account traffic patterns, patient needs, and real-time conditions. This ensures timely arrivals and departures, leading to higher customer satisfaction. 3. Focus on Customer Service Excellence 🌟    The NEMT experience is not just about transportation; it's about care. At MediDrive, we train our staff to be compassionate, patient, and responsive to the needs of passengers, especially those with special medical conditions. Exceptional customer service can set your company apart from the competition. 4. Leverage Technology for Better Operations 💻    Embrace technology to streamline your operations. We use GPS tracking, real-time communication tools, and electronic health records integration to enhance coordination and efficiency. Implementing the right tech solutions can lead to better outcomes for both your business and your clients. 5. Ensure Continuous Training & Development 🎓    The NEMT industry is constantly evolving. We invest in ongoing training for our drivers and staff to stay updated on the latest industry trends, safety protocols, and customer service techniques. Continuous learning fosters a culture of excellence and keeps our team prepared for any challenges. By following these best practices, your NEMT program can deliver superior service, improve operational efficiency, and most importantly, ensure the safety and well-being of the individuals you serve. #NEMT #Healthcare #Transportation #BestPractices #CustomerService #SafetyFirst #Innovation #MediDrive

🤯 Managing multiple drivers causing headaches? Streamline your dispatch process with DriveBoss. Simplify your logistics and enjoy hassle-free patient transport! 🚗✨ #DriveBoss #AIPowered #TransportationTech #DispatchingSoftware #FleetManagement #RealTimeTracking #EfficientDispatch #NEMTSolutions #VehicleManagement #TripScheduling #LogisticsSolutions #DriverTracking #TransportationEfficiency #AItechnology #SmartDispatch

DRIVER HEALTH NEWS - Thanks to Transfix, a FIT DRIVER sponsor - they've partnered with their customer Henkel to provide body care samples. These samples and additional health products will come in a Driver Health bag - Provided by TRANSFIX. Watch for more details on how your drivers can participate. #henkel #prepass #michelintire #greatdane #detroit #enrollmentfirst #stevenstransport #Alcoa®Wheels #transfix #freightlinertrucks #teamrunsmart #arcpointlabs #iwtns #womenintrucking.

For busy dispatchers and drivers, having multiple platforms for communication is both inefficient and ineffective. To save time and boost efficiency, Ship.Cars partnered with Logytext to launch Driver Chat, a new feature in the SmartHaul TMS platform. "This collaboration marks a significant leap forward in how we support our carriers and continue to enhance our SmartHaul TMS platform,” said Eftim Eftimov, president of Ship.Cars. “We believe this partnership will not only elevate our industry but also empower those who keep it moving." Dispatchers can now send SMS and MMS messages directly to any device or app the driver uses, ensuring no important information gets lost. Learn more about the advantages of centralized communication in this article from Automotive Fleet Magazine: https://bit.ly/4adZsi1 #ShipDotCars #SmartHaulTMS #CarHauling

💼 Overwhelmed by endless tasks? ⏩ It’s time to simplify! In today’s fast-paced world, providers are juggling more than ever—care coordination, communication, billing, and more. But what if there was a better way? 🏥 CareLink is your Complete Care Solution, designed to help you manage both medical and non-medical needs in one seamless platform. While employees are racing to complete task after task, CareLink allows your team to slow down, focus on what matters, and deliver exceptional care. With CareLink, you can: ✅ Automate workflows ✅ Centralize client data ✅ Simplify billing ✅ Coordinate care across teams and communities 📈 It’s time to reduce administrative burdens and make room for what truly matters—your clients. https://hubs.la/Q02P6zHb0

#THEBIGQUESTION#BUSINESSCOMMUNITY#ARE YOU RELIABLE TO CLIENTS?!!!ARE YOU RELIABLE TO CLIENTS?!!!ARE YOU RELIABLE TO CLINTS?!!!#NOEXCUSE#SHAREDWEALTH#CUSTOMER-CENTRIC#CLINTS#EVMANUFACTURES#EARLYBIRDINVESTORS#MOONSHOOTPROJECT#ESMARTRIDESAFRICA#🌏🚘⚡️⚡️🔌🌟💥💯 RELIABILITY REDEFINED : Our 24/7 Commitment to Customer Safety and Comfort. At Esmart rides , we understand that reliability is the backbone of exceptional customer service. That's why we've revolutionized our driving system to ensure uninterrupted, 24/7 support for our valued customers. Introducing Our 12-Hour Rotational Driving System/SWAP DRIVING SYSTEM Our innovative approach will features a team of professional drivers, expertly trained and managed under our watchful eye. Using AI-powered monitoring technology, we've implemented a seamless 12-hour rotational shift system, guaranteeing: ✳️Continuous Service: No interruptions, no delays – just uninterrupted reliability. ✳️Fresh and Alert Drivers: Our drivers work in shifts, ensuring they're always well-rested and focused on your safety. ✳️Enhanced Safety: AI monitoring technology tracks every journey, ensuring adherence to safety protocols and prompt intervention if needed. Customer Comfort and Safety: Our Top Priority. With our rotational driving system, you can enjoy: ✅Peace of Mind: Knowing your driver is well-trained, alert, and focused on your safety. ✅Comfort: Our drivers are dedicated to providing a smooth, stress-free journey. ✅Flexibility: 24/7 service means you can travel on your schedule, without compromise. Experience the Difference. At Esmart rides , we're committed to redefining reliability in the transportation industry. Trust us to get you where you need to go, safely and comfortably, 24 hours a day, 7 days a week.#SUSTAINABLETRANSPORT#CLIMATECHANGEFIGHT#NETZERO#CUSTORMERFOCUS#EVCARSONLY#SUVS#SWAPDRIVINGSYSTEM#

Introducing the EasyAccess Automated Patient Transfer System - a groundbreaking innovation in healthcare automation! 🚀 Imagine a world where patient transfers are seamless, efficient, and stress-free. With our cutting-edge technology, that's now a reality! 🔹 Automated Wheelchair X40 Transfers: Our smart wheelchairs autonomously navigate the hospital, ensuring timely pickups and drop-offs for patients. 🔹 Appointment Reservation: Schedule inspections effortlessly with our integrated system. 🔹 Remote Call: Initiate transfers remotely with ease. 🗓️ Inspection Schedule: 📅 Date: July 3, 2024 🕘 Time: 9:00 AM Inspection Items: 🏥 Second Floor: Pulmonary Function B-Ultrasound 🏥 First Floor: Blood Routine MR Here's how it works: The smart wheelchair sets off on time to pick up patients. It autonomously enters the elevator. Arrives and enters the ward. Proceeds to the clinic area. Returns to the charging pile automatically. Join us in revolutionizing patient care with EasyAccess! 🌟 https://lnkd.in/ekt5YtkE #HealthcareInnovation #PatientCare #SmartTechnology #EasyAccess #AutomatedTransfers #FutureOfHealthcare #robooter

Are you fleet planning for 2025?🤔 With telematics from RentalMatics, we can help to make it your best year yet!💪 With RentalMatics you could grow revenue 💵 and save on fleet costs💰by easily being able to: ✅Improve fleet utilisation  ✅Ensure that all relevant customer charges are automatically applied ✅Access data insights for upsells ✅Receive alerts for unauthorised vehicle movements  ✅Streamline fleet management operations  ✅Reduce fraud, damage and lengthy claims processes This is just a snapshot of the huge range of benefits that RentalMatics telematics has to offer. Can you afford not to take a closer look? Learn more at www.rentalmatics.com or arrange a demo with our expert team: sales@rentalmatics.com #revenue #profit #fleetmanagement #telematics