Master Design HSLU’s Post

📣 Guest Lecture Alert! 🚀 ✨ Jeanine Spence: Facets—Embracing Nuance and Context to Understand Users ✨ 📅 Date: Tuesday, December 10, 2024 ⏰ Time: 16:00 CET 📍 Location: Atelier 314 or Zoom 💡 What are Facets? Facets explore the range of behaviors, attitudes, and skills that influence user success (or struggles) when interacting with products. Unlike traditional personas, Facets offer a more nuanced, context-driven understanding of users. 🎓 About Jeanine Spence: With experience on both the engineering and design sides of software development at Microsoft, Jeanine bridges vision and execution to create unique user experiences. She is also the lead author of the Customer Experience Capability Model, a strategic framework that helps teams assess and grow their skills to deliver exceptional results.

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