I am a keynote speaker, "How Did I Get Here in the First Place? Remembering Your Passion and Purpose" at the 20th Anniversary Customer Contact West in Tucson, AZ October 20-23, 2024.
I will share - Why are we CX obsessed? Why are any of us dedicated to a career in customer satisfaction and experience? I believe that past is prologue, history is relevant, and we are all here for different reasons. Yet we are united by the same passion, trying to solve similar problems.
Three things you will take away from my talk:
1. Identify through thoughtful comparison, your key self-motivating drivers to success.
2. Build effective teams and growth-oriented initiatives to modernize your impact on Customer Experience for your organization.
3. Reimagine the future of your customer centric journey through emerging technology, people engagement, and a tangible ROI goal. #CXtransformation #FrostCX
We're excited about the new headliners just announced at our 20th Anniversary Customer Contact West Executive MindXchange.
CK Kerley - Predictions: Navigating A Bold, Bumpy…and Boundless Future!
John McCahan - How Did I Get Here in the First Place? Remembering Your Customer Passion and Purpose
Aarthi Murali - Bringing Your Customer to Life Across the Organization
Join us this October...truly an event experience unlike any other: https://frost.ly/abp
#frostcc #customercontact #customerexperience
Zone Vice President at MATHESON ...The Gas Professionals
3moSo proud of the team! 🎉