Matt Dahl’s Post

Putting yourself out there has risks. I’ve personally flubbed many sales calls. Heck, content wise I have made 5-6 post on here I regret. Hindsight wouldn’t have posted them. I’ve started a business and failed. I talk a gamble and went independent, and got sued and taken out. But, there are a lot of rewards with putting yourself out there. If you don’t at least try you have no chance to fail, wether that be relationships, sales, content, business. #kidfreight #sales #logistics #trucking

Ive been struggling with a lot of indecision in 2024, which isn’t typical for me. I am no longer recuriting for an agency in 2024. I still plan on doing some agent recuirting on the side. It’s been difficult though for me to decide what I want to do full time. 1. . Move to Colombia. This may seem insane to some, but this would change my legal situation. Also, I am not married and don’t have kids. 2. Get into Freight Tech or the shipper side. I have a lot of friends in this. And I think it would be fun to do some traveling. 3. Open my own recuriting firm and do it full time . 4. Become a food broker, forest product broker, or a different type of broker. I miss the fast paced life of being a broker. 5. Get a random sales jobs in a totally different field until I get return to being a Broker in August 2025. I am grateful to have opportunities to do all 5, I am struggling with figuring out what I really want, would be good at, and enjoy. Obviously I didn’t ancipate this Summer, I wouldn’t be able to be a broker until 2025. Hopefully I can decide something soon. If anyone has any advice or experience in any of these fields I would love to hear from you. #kidfreight #sales #logistics #trucking

Keeping the Salesperson Happy-A Strategy for Freight Brokers Before and when I jumped into the freight brokering business I listened to a lot of Dennis Brown Youtube videos. When you first enter a new venture or business role you won't quite grasp or understand every single concept, idea, or strategy until you gain some experience. While watching of Dennis Brown's videos he talked about getting to know the salespeople in a company you're targeting, not just the logistics managers or key decision makers. While I kind of understood this strategy from a theoretical perspective, I wasn't sure it was an ideal strategy for me to pursue. I got into this game during the middle of the pandemic freight boom, and that is a pretty crucial time to get into this business, mainly because of very tight truckload capacity. As I was making cold calls, making lots of mistakes along the way, quoting on the phone or email during the initial outreach or the first conversation, I turned a lot of shippers off because I was quoting way too high. Nevermind skipping the courting and questions phase. I was calling people like rent was due last week. They didn't care that "capacity was tight in your area" and all that broker talk bullshit. They needed assistance, they needed their freight shipped, they needed their problems solved. For the prospects I didn't turn off, a few of them gave me a shot. That's the thing about prospecting during a freight boom, many shippers are happy to entertain new freight brokers because some or many struggle to find capacity at reasonable rates. One client in particular, their salespeople are the behind-the-scenes real decision makers. Sure, the logistics person will probably give you a chance, but if you mess it up, that salesperson will be the one who fires you because you let him and his client down. That never happened to me, in fact the opposite did. This particular salesperson needed an urgent shipment to his client the next day, very early in the morning, and the previous broker on the load dropped the ball, and I picked it up and slam dunked it. To this day I have developed a great relationship with that salesperson, and sometimes he himself will reach out to me to assist him on other lanes. This experience has shown me in a practical way what Dennis Brown meant about how important developing a relationship with the salespeople in a company can be a very successful strategy to win and keep business. #freightbroker #shipping #logistics #supplychain #freightagent

I was thinking about this the other day, but one of the most fun parts of being a broker is the unknown. When you start you have no customers, and your book can develop in many ways. In terms of commodity, lead time, mode, customer personality, etc. I had all spot freight, short lead time, chaotic, and rarley going to the same places. It made it exciting on Mondays I could go into the week with 2 loads on my board and finish with 30-40. The aderaline of the unknown was one of my favorite parts, and clicking outlook emails that said “ Matt can you quote this” “ Matt I will have a xyz ready today” we’re exciting. What do you guys think is the anticipation of the unknown one of the best parts of being a broker? #sales #logistics #trucking #broker

The 3 most successful brokers I've ever met couldn't be more different from one another. Broker A - She had a heart of gold. She dumped an incredible amount of empathy into her work and had a stable book of business. Watching her go through her business was like watching an artist paint a picture. Her book of business wasn't developed rapidly but it was very sustainable and she was able to work in a way that didn't seem overly stressful (a rarity in logistics). Broker B - This guy was like a freight train on the railway to success. The second I met him I knew that he was going to have major success no matter the obstacle and he did just that. He ran his book of business with an iron fist and people thought twice about crossing him. His book of business wasn't developed rapidly either but when the success did come, it came quickly. His clients had unwavering trust in him and while some would say he's a brute, the success was undeniable and his customers were as loyal as they come. Broker C - The sprinter. This guy is a little difficult to describe but if I were to put a word to his work ethic, I would go with "erratic." When he was dialed in, you couldn't outpace him in productivity. When he was checked out, he was borderline non-existent. He had periods of success that made Brokers A and B's success look like child's play. He also had dropoffs that made you wonder how he would ever make it out alive. I'm not sure where he is these days but I bet he is still loaded. All 3 of these brokers were wildly successful in their own rights. However, they all have 1 underlying quality that is the same. Can you name it? #3pl #success #sales

Why would you put barriers in the way of making sales? As a business owner over the last 4 years I have started to look at process slightly differently. As a business you don't want to add friction to the process of making sales. 𝐀𝐦𝐚𝐳𝐨𝐧 are the masters of this with their one click payment method they brought in a few years ago, no need to keep entering bank card details just one button and the item is on its way! It got me thinking of this when I attended my daughters Primary School leavers party last week: 👎 They wouldn't bring food up to function room we were in; 👎 They didn't send anyone up to take orders for drinks; 👎 The service was slow and more importantly the 60 odd parents that were there felt like were an inconvenience rather than a paying customer. I am pretty confident they didn't maximise their sales potential and it is probably unlikely they will be getting any repeat custom 🙄 The benefit is it has given me some good lessons on how not to treat clients. #recruitment #customerservice #sales #fm #facilitiesmanagement #construction #businesssupppor

My wife and business partner over heard a conversation I had with a customer yesterday and commented that " I sounded very corporate..." "What!!" Our customer base is very much SME and I have always prided myself as being a bit of a " man of the people" and able to talk to anyone at any level..so I/we had a discussion about why I was sounding " corporate" ? Finance Kitchen is a transactional business and as such we eat what we kill..hunter... that said in any exchange with the customer the focus needs to be on them and their needs rather than focusing on our own end goal ....farmer. Its a great lesson, before anyone buys any product from you, finance or otherwise, you first need to establish a relationship and to do that your own needs are secondary. Its very easy to fall into the trap of seeing the pound signs and becoming a cold hearted hunter ....also never take feedback personally 😁 #finance #hospitality #sale #salestechniques #relationships #assetfinance #leasing

❌ You don't act desperate when trying to close clients. When you're trying to sell or close a client and you act desperate you will lose the money. People who sell and act like they don't need the money are the ones who sell the most. The more desperate you act, the more you are at the verge of losing the sale, but the more you act less concerned, especially about the money, the more you can effortlessly make sales and win clients. PS: Act less desperate and more concerned about them. Follow Victory Markson For More. You're Great 🏆 #HighTicketCloser #SalesStrategy #QualifiedProspects #HighTicketSales #ClosingDeals #SalesSuccess #VictoryMarkson

If there is one gripe I have with agent programs it’s their take on people without transferable books. I just talked to a kid today, he said no agent programs he’s talked to will take him because he has no book. I am glad I have the ability to give people chances when I see fit. Another reason I work for HD. Yes, I have revenue targets. Yes, bringing on agents with no book is risky. Yes, I can’t give everyone a chance. Here’s why I am passionate about this topic. I think back to my own experience. A year in every agent program I talked to wanted me because I had just done 60k GP and 400k revenue my last month at w2. A good chunk of that transferred and a lot of you know what happened next. But… Would those agent programs have been interested in me a year prior with no logistics experience, no book, etc ? Odds are most of them would have got me off the phone as fast as they could. I can only wonder what things would have looked like for me if I knew about an agent program, and had been given a shot? If someone is willing to bet on themselves, has the right personality, etc who am I to deny them that? #kidfreight #sales #logistics #trucking

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