Mauna Kea Resort’s Post

Luxury Sales & Operations Assistant Cape Town Key Objective: The goal of the Luxury Sales & Operations Assistant is to assist the Sales Team in creating bespoke itineraries for clients in an efficient way and operations on final itineraries and handovers. The Luxury Sales & Operations Assistant will work alongside the Sales Team to provide administrative support. How: Checking availability and postponements ( Work closely with the Sales and Operations relations manager ) QUOTES AND PROPOSALS Check availability and create proposal as requested by the Sales Team Send an email with a short outline of the tour, attach the quote and send to link to the sales consultant Monday, Thursday and Friday. Schedule time to work with operations on final itineraries and general requirements. Keeping up to date with your personal product knowledge in order to suggest alternatives when there isn’t availability. Taking initiative when the availability doesn’t match up by swapping the itinerary around etc. 2 Provisional & Confirmation Bookings Provisionally book all services as per the availability check request above Ensure all financials are correct and make sure that the reference numbers are in Travelyst for the provisional bookings. Ensure that all provisional not proceeding are released. Ensure that all confirmed bookings are correct as per Travelyst. Submit Handover files from the sales team to accounts. **ENSURE payment dates are noted 3 Wetu & Travelyst Create a Wetu itinerary as per request from the Sales. Careful attention to detail, adding detailed information about the itinerary. No spelling mistakes and no grammatical errors. Use travelyst where possible. Ensure that all extra details are listed in the activities and in the daily run down. 4 Administration Ensure all client invoices are kept up to date Inbox management when the operations is on leave. Adhoc tasks from the Line Manager as requested. 5. Accounts and handovers New handovers : 2 weeks after sale handover all accommodation invoices. Add follow up date activities and transfers handed over no later than 70 days before travel Postponed files : Ensure credit notes are in place Flights are booked Refunds are noted and allocated in the file with the reference numbers. Add follow up date activities and transfers handed over no later than 70 days before travel. Cancelled files :- Zero out all services where we are not liable for cancel fee Add any credit notes to the booking - highlight and make accounts aware Update with cancelation invoices and fees if any Note any credits due on paid bookings in the handover to accounts. Keep in cancelled status on the file when handing over. Issue Quote Inbox management when the operations is on leave. Adhoc tasks from the Line Manager as requested. email debbie@rmvsolutions.co.za https://lnkd.in/ecpSSqZC #travelindustry #capetown #capetownjobs #hiringnow #hiring #luxurysales #operationsassistant

Latest Business Services Updates by Latest Business Offers. Title: Sales Incentives London and Manchester | Orangutan Link: https://lnkd.in/eZBvHiwy Sales people are driven by reward and recognition and Sales Incentives are an essential component in driving your sales engine – we have helped other people like you to drive 67%, 900% and even 2000% increases in sales. This can take many forms including: - Following up and converting leads - Tactical push to launch a new product - Switching sales from competitor products - Up sell and cross sales opportunities - Collecting referrals - Keeping engaged after they have already hit their financial comfort level - Retaining top sales talent #salesincentves #incentives #corporateincentives #companyincentives #london #manchester #sales

#NextLevelSalesGuy Turns Goa Sales Meeting into Beach Bash, Boss Calls for End to Fun When it comes to sales meetings, most people imagine boardrooms, presentations, and long hours. But not #NextLevelSalesGuy Johnson! He turned his recent sales meeting in Goa into a beach bash that left his boss stunned. "Absolutely rocked it, sir! #GoaVibes," Johnson reported to his boss when asked about the meeting. With sandy beaches, drinks flowing, and lounging in the pool like a king, it's no wonder Johnson had a great time. Unfortunately, the boss was not as thrilled and declared "No more Goa meetings." #PartyPooper While it's important to maintain professionalism at work, it's also important to let loose and have fun once in a while. What do you think about Johnson's approach to the sales meeting? Share your thoughts in the comments below! #salesmeeting #beachbash #workhardplayhard

Comfortable & relaxing vacations https://lnkd.in/gGXipRRS Why does the Annual function or Sales meeting become a rare phenomenon in Industry? 1. Cost 2.Controlled Finance. 3.Competence . 4.Communication systems. 5.Collaborations with stakeholders /Profitability. When I was called for an Annual Meeting, in Eastern Regions Shantiniketan (Tagore )is also the best place for conducting Annual Sales Meet for Head of Different Regions. Jai Hind.

🌟 Why I Chose a Career in Luxury Hotel Sales (and not Medicine, Dentistry or Law) 🌟 Since I can remember, my family had grand visions of me donning a white coat or arguing cases in a courtroom, and with my straight A's at A Level, they were convinced I was destined to become a dentist, doctor, or lawyer (and for those of you that think I’m young, at least my A Levels were still letters, not numbers😂). Anyway, here’s a secret: I cry at the sight of seeing someone just slightly hurt, and my idea of a good argument is convincing someone to upgrade to an exclusive use event from a DDR! 🏨✨ Here’s why I took a detour from the family expectations and chose the glamorous world of luxury hotel sales: Passion for the Finer Things in Life ✨ Whilst my family was dreaming of dental drills and stethoscopes, I was dreaming of five-star service and Egyptian cotton sheets. Luxury hotels are my happy place. The grand décor, gourmet dining, and impeccable service make my heart sing.🎶 Proactive Sales Strategy 💼 My degree in Events and Marketing taught me the thrill of the chase. I love identifying potential clients, understanding their unique needs, and presenting tailored solutions that blow them away. Whether it's a corporate retreat or a dream wedding, turning inquiries into bookings is my kind of adrenaline rush. Plus, it’s much more fun than reading medical journals! (IMO anyway😅!) Creating Memorable Experiences 🎉 There’s nothing more satisfying than seeing a client's face light up when their vision comes to life. Being My Authentic Self & Building My Personal Brand☁️ In a world that often encourages conformity, I've created a personal brand that reflects my passion for excellence and commitment to integrity. This authenticity not only sets me apart in my professional life but also helps me build deeper, more meaningful connections with colleagues, clients, and peers. Personal and Professional Growth 📈 This career has been a journey of continuous growth. I’ve honed my sales skills, developed resilience, and learned the art of negotiation. Every challenge is an opportunity to excel and every success is a reason to celebrate. (Speaking of which, I think it’s time to book another holiday✈️) Choosing a career in luxury hotel sales has been one of the most fulfilling and rewarding decisions I’ve made. It combines my love for luxury, my proactive approach to sales, and my passion for creating memorable experiences.🤍 Here’s to many more years of making magic happen (and staying far away from dental drills and court rooms)! 🥂 (Proof below that hospitality sales can be glamorous for all you doubters out there😉) #LuxuryHotelSales #EventsAndMarketing #PassionForLuxury #ProactiveSales #CareerJourney #CreatingMemories #LoveMyJob #FollowYourPassion #HandPickedHotels Hand Picked Hotels Ruben Pita Helen Evans Jodie Boyd Douglas Waddell MI FIH Mark Clayton Ian Cross Lucy Gilpin Ariel Bouzas Julian Tomlin FIH MI Daniel Skermer

This is something I've struggled with, and I've seen many people around me struggling with it too: being way too focused on the final destination. You have a goal, right? Let's say, becoming a Successful Sales professional. You are so focused on reaching that goal that you forget to enjoy the journey. Life is not always just about the BIG WINS. It's about celebrating even the smallest ones. A win plus a win plus a win brings you closer to the final goal. And that's the beauty of life. Evolving and growing. The journey. Enjoy! #EnjoytheJourney #RoyChalhoub #SalesDirector #SalesLeader

Flexibility is not about being the best; it's about being your best. Discovering the power of flexibility in body and mind. Flexibility is the foundation for strength and grace. Flexibility is freedom #sales #hospitality #ksajobs #riyadhexpo2030 #jeddahjobs #riyadhseason #managerialskills #foodandbeverageindustry #fashionindustry

The importance of the chai tapri for sales? It's where we wait for someone from the prospect organization to stroll in, giving us the perfect chance to strike up a conversation. Tried it again yesterday, but alas! The tapri was closed tight. Why? Because Dolly decided it was time for a well-deserved vacation... in the Maldives, no less! #SalesHumor #OfficeJokes #TeaTimeTalks #BusinessBanter #ChaiChronicles #SalesLife #ProspectingProblems #HumorousSales #WorkplaceLaughs #CustomerConversations

NAZIYA HASSAN – SENIOR SALES MANAGER AT ALILA KOTHAIFARU MALDIVES We had the privilege of sitting down with Naziya Hassan, the Senior Sales Manager of Alila Kothaifaru Maldives, as part of our International Women’s Day interview series. In this exclusive interview, we delve into Naziya’s experiences as she generously shares insights into how she has built and maintained credibility and the myriad challenges she has faced and triumphed over as a woman navigating the hospitality landscape. What sparked your interest in the hospitality sector, and how did this interest guide your path to assume the role of Senior Sales Manager at Alila Kothaifaru Maldives?  My interest in the hospitality sector was sparked during my early career days when I ventured into the tour operating industry as an assistant fresh out of school. Exploring the uniqueness of our islands and witnessing the expansive potential of the Maldives within the hospitality realm captivated my intrigue. However, my journey took a detour when I transitioned to one of the largest telecommunication companies in the Maldives, and It was during this period that my fascination with sales and marketing began to blossom. Navigating through various roles within the trade sector, I eventually found my way back to my passion for hospitality when I joined a pioneering tourism establishment. Over the course of 12 remarkable years, I steadily climbed the ranks from an assistant to eventually assuming the role of a regional sales manager. Along this journey, I had the privilege of contributing to the pre-opening teams of prestigious properties, enriching my experience and knowledge within the European and UK markets. However, a pivotal moment arose when I decided to momentarily step away to pursue further academic endeavours, culminating in the completion of my MBA in Strategic Management. This academic pursuit not only broadened my understanding but also paved the way for my current position as the Senior Sales Manager at Alila Kothaifaru Maldives, a property under the esteemed Hyatt corporation umbrella. In essence, my journey within the hospitality sector has been a tapestry of diverse experiences, each contributing to my growth and ultimately leading me to a fulfilling role where I can continue to thrive and contribute to the industry I hold dear. As a successful woman in the hospitality sector, what specific challenges have you faced, and how have you navigated them? As a woman in the hospitality sector, I’ve encountered several challenges along my journey, but I’ve approached them with resilience and determination. One significant challenge has been breaking through traditional gender biases and stereotypes prevalent in the industry. In many cases, there’s been an assumption that certain roles or positions are better suited for men, particularly in leadership or managerial positions.