Maverick Gaming’s Post

MGM floating the potential sale of their operating rights at MGM Northfield and MGM Springfield. Getting close in New York and looking to raise capital with these sales? No news on their corporate site? Being in the Ohio market, who wants the racetrack locations, who would consider that and who is eligible to be in the market? In both locations you must race live for a minimum number of days and permit holders have limits on the number per breed they can hold. MGM Northfield holds multiple permits, which is definitely a consideration for a potential suitor. Let the speculation begin. First potential candidate, see a lot of reasons for Boyd Gaming here, already in market, capital to do it, and tactical. Same for Churchill Downs or Delaware North. Penn Entertainment is likely out unless they divest something in Ohio on the racing side. Hard Rock was in prior but they don't seem to buy into racetracks. Jack Entertainment could make a tactical move as well, but do they have the capital? Caesars may be happy with their current investment and operational portfolio, which may put them out on this. Should be interesting. #casinogaming #horseracing #ohio #massachusetts #gaming #casino          MGM Might Be Evaluating Sales of Massachusetts, Ohio Casinos      

As more tribal casinos, commercial casinos, and hotel/resort organizations choose the ComOps-Medallia combination for Customer & Employee Experience solutions, it gets easier to see through these copouts:    “Our property has comment cards.” – outdated and inefficient   “The hotel sends a survey sometimes. The players club sends a survey sometimes.” – disjointed and inefficient   “Our host department knows how ALL guests feel about ALL experiences.” - impossible    Revenue alone cannot determine the success of your marketing efforts, property renovations, entertainment choices, etc. Understanding the sentiment of your customers and identifying trends throughout their journey is the difference-maker in continuous improvement and, you guessed it, a healthier ROI.   If you will be attending the Indian Gaming Tradeshow & Convention, stop by ComOps' booth 1428 to share your thoughts on CX & EX! ComOps - Strategy & Commercial Operations as a Service Robert Levine #casinos #tribalgaming #hotels #resorts #customerexperience #employeeengagement #gaming

Exciting changes in Las Vegas! 🌟 The Cosmopolitan is transitioning to MGM Rewards, offering enhanced benefits and experiences for guests. Dive into my latest article to learn about what this means for visitors and the gaming industry. Read more here: The Cosmopolitan Las Vegas Transitions to MGM Rewards #LasVegas #MGMRewards #Hospitality #IndustryNews

Bally’s Corporation, a casino and hospitality company, has published its Q4 2023 results, painting a stable financial picture of its business. The company recorded a 10% improvement in its UK business on a dollar basis and reported an all-time-high quarterly adjusted EBITDAR. Bally’s consolidated revenues for Q4 stood at $611.7 million in Q4, up 6.1% YOY. The full-year revenue, on the other hand, stood at $2.45 billion. Q4 revenues from the Casinos & Resorts segment, meanwhile, were $236 million. The company reported FY Casinos & Resorts revenues of $1.36 billion. In Q4, Bally’s Corporation also reported International Interactive revenues of $236 million, up 2.1% YOY. The full-year results from this segment stood at $973 million. North America Interactive revenues, on the other hand, were $33.4 million in Q4, representing a whopping 26.9% YOY increase. Bally’s also reported FY NA Interactive revenues of $112.6 million. Read the full article ➡ https://lnkd.in/dbq87Dn5 #finance #gambling #gamblingnews #casino #business #global

Melco Resorts & Entertainment is likely to return to its pre-pandemic levels in terms of deleveraging in the next 12 to 24 months amid an EBITDA recovery powered by a mass gaming market, S&P Global Ratings has predicted.

If you work in the Casino Industry or even in Marketing for Hotels or Resorts, I recommend the new CNN Docu-Series, "Vegas. The Story of Sin City". It tells the history of Las Vegas and how it became a Gambling Mecca and playground for the world. Starting in 1930, the series interviews many renowned performers, both from the past and present, as well as the visionaries who helped to shape not only the cityscape, but the whole industry, into what it is today. The detail spent in explaining the myriad of times the city has re-invented itself and the way it did so is fascinating. From it's first iteration with Organized Crime, then Billionaire Investors, and currently into the Corporate Businesses they are mostly today. It touches on so many aspects of the Gambling Enterprises... from marketing, to entertainment, social economic impacts, and much more. I considered myself to have at least a fair amount of knowledge of the industry and it's beginnings, but have found out there is so much more to learn and know.

If you work in the Casino Industry or even in Marketing for Hotels or Resorts, I recommend the new CNN Docu-Series, "Vegas. The Story of Sin City". It tells the history of Las Vegas and how it became a Gambling Mecca and playground for the world. Starting in 1930, the series interviews many renowned performers, both from the past and present, as well as the visionaries who helped to shape not only the cityscape, but the whole industry, into what it is today. The detail spent in explaining the myriad of times the city has re-invented itself and the way it did so is fascinating. From it's first iteration with Organized Crime, then Billionaire Investors, and currently into the Corporate Businesses they are mostly today. It touches on so many aspects of the Gambling Enterprises... from marketing, to entertainment, social economic impacts, and much more. I considered myself to have at least a fair amount of knowledge of the industry and it's beginnings, but have found out there is so much more to learn and know.

Aloha Friday! 🌺 Meeting and engaging with each casino patron as they pick up their gifts is truly a rewarding experience. I deeply value the compliments and kind words they share, as well as their invaluable feedback on the types of gifts they prefer. Collaboration isn't limited to working with the casinos; it also involves collaborating with the patrons themselves. Concept:3 We came to collaborate, collect ideas, create gifts, and experiences because that’s what amazing partners do! #CustomerFeedback #Collaboration #CasinoExperience #gifting #creating #concept3

Casino Etiquette – Do’s and Don’ts While at the Casino: Understanding and following proper casino etiquette is crucial to ensure a seamless and enjoyable experience while at the casino. Whether you are a seasoned gambler or a first-time visitor, knowing the do’s and don’ts of casino behavior will help you navigate the environment with confidence and respect. When it comes to casino manners, it’s essential … #casino #casinoetiquette

Discover the secret to captivating your guests! Aaron Harn and Todd Moyer highlight creating memorable experiences through every casino interaction. How do you make your guests feel valued? Every touchpoint is an opportunity to dazzle your guests. Create memorable, brand-aligned experiences that make each visit unforgettable. Another reason you should be at the executive table. What’s your secret to making your casino a guest favorite? #CasinoMarketing #MarketingStrategy #NewYearNewStrategy