MaxContact’s Post

Big News! CallVault Goes Global! We're thrilled to announce that CallVault is now available WORLDWIDE! Our team has worked tirelessly to bring our innovative call management solution to every corner of the globe. CallVault Offers: • Secure Storage: CallVault provides a secure platform for storing call recordings, ensuring they are kept safe and separate from the customer’s PBX system. • Access Control: It offers secure control and logging, which means total control over access to customer information, accessible only to pre-authorised personnel within the customer organisation. • Integration with PBX Systems: CallVault can seamlessly integrate with existing PBX systems like 3CX, VPBX, Vodia, etc., providing an effortless way to store call recordings. • Call Analytics: CallVault offers advanced call analytics capabilities, including near-instant transcription for easy access to call data, rating and categorisation tools that streamline call data management and analysis, and proactive notifications that send automated alerts to inform users about relevant customer information. This feature supercharges the customer experience by using AI-powered call recording analysis to analyse calls in near-real time. Book a CallVault demo today: https://lnkd.in/djZd8Akn Join the global community and discover a smarter way to communicate! #CallVault #GlobalLaunch #CommunicationRevolution #SecureMessaging #WorldwideAvailability #Innovation #Technology #GlobalConnectivity

Join RingCentral's Customer Care team for an engaging webinar to learn about RingEX reporting and analytics to help you make confident business decisions every time. Discover how to create customizable dashboards and real-time insights for any department, quickly and efficiently identify issues, and live and historical quality-of-service reporting, and how to set alerts and deliver subscriptions right to your inbox. #BusinessAnalytics #DataDriven #CloudCommunications #UnifiedCommunications #RingCentral Register now!

RCS comes with many features, making it a go-to choice for next-gen businesses that want to reach out to customers in a timely manner. #Zixflow #RCSMessaging #NextGenBusiness #CustomerEngagement #DigitalTransformation #BusinessGrowth #NextGenCommunication #MarketingInnovation #CustomerOutreach #TimelyEngagement

The TruExperience™ platform for Call Centers is about optimizing and sustaining the productivity of your agents -- and your entire #ITworkforce -- by understanding their Digital Experience. Let’s start a conversation: http://ow.ly/pNXj50Lt9hA #BetterDataEqualsBetterDecisions #DigitalExperience #DEX #CallCenters #CXFearlessly

Do you know if your #CallCenter is losing productivity? Watch the full presentation to UHC's Global Innovation Challenge to learn how to optimize your #ITworkforce and sustain performance: http://ow.ly/gRZp50MnTzS Let's talk! http://ow.ly/OoVG50MnTzR #TruExperience #DigitalExperience #BetterDataEqualsBetterDecisions #CXFearlessly

Discover how our expertise in testing and hyper-automation can streamline your operations and boost profitability. With our industry specialists, you'll learn to optimize resources without the hassle. Curious about how it works? Dive into our latest blog and let's chat about transforming your call center today! https://hubs.ly/Q02V5C4Q0 #cirrusLabs #cirrusstories #blog

🚀 Big News from Commspace! 🚀 We’re thrilled to unveil some powerful new features designed to revolutionise your workflow and enhance your experience. Here’s what’s new: 🔷 Bank Reconciliation Streamline your reconciliation process with our user-friendly tool and innovative reporting. 🔷 Premium Features Package Unlock advanced capabilities like AI-powered automation, client segmentation, compliance management, and automated report delivery. 🔷 Partner Access Empower your advisers with comprehensive revenue analytics and reporting. Stay tuned for detailed posts on each feature, revealing how they can transform your business operations. We can't wait to share more with you! #NewFeatures #CommspaceLaunch #Innovation #Automation #StayTuned

𝗧𝗶𝗿𝗲𝗱 𝗼𝗳 𝗠𝗮𝗻𝗮𝗴𝗶𝗻𝗴 𝗘𝘃𝗲𝗿𝘆𝘁𝗵𝗶𝗻𝗴 𝗔𝗹𝗼𝗻𝗲? Let Advanced Computer Systems revolutionize your workflow with: 💡 Effortless Scheduling Solutions 💡 Automated Customer Follow-ups 💡 Instant Answers to Common Questions Why work harder when you can work smarter? Free up your time to focus on growing your business. 👉 Discover how to transform your business today: https://lnkd.in/grhXfkxV 💬 Start a chat with us: https://lnkd.in/dBEBhk2g 🌐 Explore more at www.acsinc.ai #BusinessSimplified #AutomationForSuccess #SmartGrowth

BT Group is cutting resolution times by up to 80% with Infovista’s Ativa™ Suite! Gina Baykenycz, Network Specialist in Convergence at BT Group, shares how automation has transformed their workflows, swiftly identifying root causes, enhancing service quality, and delivering a better customer experience. Curious about the challenges they overcame and the steps they automated to achieve these results? Dive into the full story here:https://lnkd.in/ddR9t2U3 Are you also looking to expedite your response times and customer experience? Book your meeting here: https://lnkd.in/dhWxvnTm #Ativa #BT

Revolutionize your appointment scheduling game with the seamless integration of MeetFox and VoiceDrop's ringless voicemail technology! 🔥 Send personalized voicemail drops directly to your clients' inboxes, boosting engagement and streamlining communication like never before. Embrace the power of automation and leave interruptions behind. Discover the full potential of this game-changing integration: https://lnkd.in/eK5mHWiG #ringlessvoicemail #voicemaildrop #massvoicemail #voicemailblast