Introducing In-Car Feedback App by Mercedes-Benz Beta Program. ✅ Leave Feedback by Categories on Your Display ✅ Rate Navigation, Voice Assistant, and More ✅ Have Control over How You Submit Feedback ✅ Automated Charging Feedback Prompts To join the Beta Program, tune in via the Mercedes me app or directly from the vehicle using the voice command, “Hey Mercedes, I want to join the beta program.” Learn more: https://lnkd.in/gV_Zf2Dx
In the world of #softwaredevelopment, customer validation is everything. 💬 That’s why we have launched a new pilot programme in the U.S. for an In-car Feedback App that gives participants the opportunity to rate a range of services in real-time. This exercise is crucial because it puts the customer at the heart of the decision-making process, helping us design and deliver digital products that redefine the in-car digital experience. When customers enrol in this programme via the Mercedes me App, they can provide feedback on various topics, including voice assistance, charging, digital owner manual, climate control, parking, phone, entertainment, and navigation. They can also receive invites on predefined scenarios and get responses to their comments direct from #MercedesBenz. The In-Car Feedback App is available in a variety of models equipped with the latest MBUX infotainment system. Importantly, the customer is always in control of the data; they can decide if they want the feedback to be anonymous, and it can be deleted at any time. The aim with the In-car Feedback App is to create real-world action points that we can take away to redefine the way users interact with their Mercedes. ➡️For more information, please visit https://lnkd.in/eRi_sDUz #MBUX #Infotainment
President of France AutoTech & Autotech News | Consultant Tech | Former founder of Depopass startup (acquired by Natixis) | Coworking owner
3moThis is great ! Listen to users 💪