MBS Building & Landscape’s Post

My Journey as a Customer Sales Representative "As a Customer Sales Representative, I've had the privilege of connecting with customers from all walks of life, understanding their unique needs, and providing tailored solutions to help them succeed. Every day, I learn something new - whether it's about our products, our customers' industries, or the latest sales strategies. But the most rewarding part of my job is seeing the impact I make on our customers' businesses and lives. If you're a fellow CSR or interested in sales, I'd love to connect and share best practices! Let's continue to elevate our skills and deliver exceptional customer experiences together. #CustomerSalesRepresentative #SalesLife #CustomerFirst #SalesSuccess #CSRlife #CustomerExperience"

Monday #salestips Who exactly works in sales? Is it your job or someone else's? How can you tell? These people definitely work in sales: 🟣 Sales Assistant 🟣 Business Development Manager 🟣 Sales Executive 🟣 Sales Manager 🟣 Account Manager 🟣 VP of Sales 🟣 Customer Success Manager No surprises there. But what about these: 🟣 Entrepreneur 🟣 Customer service manager 🟣 Customer relationship manager 🟣 Marketer 🟣 Reception worker 🟣 Chief Revenue Officer 🟣 Quality Manager 🟣 Delivery driver 🟣 Technical support In short, any role where you deal with customers in some way is a sales job. Think about it - you want customers to be helped, to feel valuable and to gain value from working with you. Happy customers stay and the money they bring in ensures you have a job! So, unless you work in a basement somewhere and never see the light of day, the chances are, by default, you do actually work in sales! Who knew? #salestraining #salescoaching #salesimprovement

#hiring Key Account Manager, Saint Louis, United States, fulltime #jobs #jobseekers #careers #SaintLouisjobs #Missourijobs #SalesMarketing Apply: https://lnkd.in/gFpBj4Cx Description:Job Title: Key Account ManagerReports to: Director, Key AccountsFLSA Status: ExemptRevised Date: 3/7/23Travel: Travel requirement 50-75%Summary: Objective is to deliver profitable sales growth and excellent service to the customer by performing the following duties with 50% or more travel requirement. Serves as primary relationship manager for Altor Solutions top accounts. The account manager is both responsible and accountable for the customer. Essential Duties and Responsibilities include the following. Other duties may be assigned. Co-Develops and implements strategies to maintain and/or expand sales within the existing account with the input from the regional account managers and/or Operations. Interfaces with the customer to understand the customer's overall objectives and requirements. Prepares a plan for each account to identify what and how short and long-term needs may be met.Contacts customers on a regular basis to maintain account relationships, advise of new product and service offerings, and obtain feedback on products. Shares details with customers on additional offerings to provide value added service. Serves as a point of escalation for issues or activities that the customer encounters during product utilization. Expedites the resolution of customer problems/complaints.Develops joint-business plan with the customers focused on key metrics and deliverables in the areas of growth, innovation, service, quality, and customer satisfaction. Summarizes and reports on aggregate sales, business development, service, and quality performance

Southern CA

Sales vs. Customer Service: Who’s More Important? A friend of mine recently shared her experience with me. She said she was interviewed for a job and was asked which was more important: a sales rep or a customer service rep. For a moment, she froze—she wasn’t expecting that question. Her answer? Customer service agent. While we were chatting about this, I immediately told her both professions are important. In fact, they often work hand in hand to drive sales and deliver quality service. What do I mean by this? These two roles are so connected that a sales rep needs some skills you’d usually find in customer service, and vice versa. So, how does a customer service rep actively influence sales? Let’s get straight to the point: Engaging the Customer: Customer service reps know how to talk! They master the art of conversation, and that’s often the first step to getting someone to buy. Providing Information: They’re like a walking FAQ for your business. Whether it’s a first-time customer or a loyal client, they know what to say and how to say it. Honestly, some CEOs don’t even know as much about their services! Bargaining: Yep, they can apply some pressure too. By establishing trust and sharing all the right info, they’re in the perfect position to nudge customers toward making a purchase. Breaking Down Barriers: Slow replies or unanswered questions lead to lost sales. A good customer service rep ensures customers feel heard and valued—no more abandoned carts! At the end of the day, customer service reps do more than “fix problems.” They influence sales, keep customers happy, and drive growth. I’m Nuella Olu-Ighama, a proud customer service agent, sales closer and travel expert. Looking for someone who can bring Boomrage to your business (you know, making clients happy while loving my job)? Then, Let’s connect! #NuellaSpeaks #Boomrage #CustomerExpert #sales #Leadgenerator #Drivesales #HappyCustomers #CustomerExperience #CustomerFirst #ServiceMatters #ValueOverVolume #LoyaltyMatters #SatisfiedCustomers #BuildingRelationships #CustomerService #BusinessTips #SmallBusinessTips #EntrepreneurLife #MarketingTips #BusinessGrowth #SalesvsCustomerservice

At my first sales job, I learned a valuable lesson about attention to detail and accountability. I made a critical mistake, quoting the wrong price to a customer. However, I took responsibility post-contract signing, approaching my manager to rectify the error. His advice to learn from the mistake and resolve the situation with the customer was invaluable. This experience underscored the significance of meticulous attention to detail and the need to double-check all customer communications. #AttentionToDetail #Accountability #LearningExperience #Accountmanagement #sales101

#hiring *Customer Account Leader Assc.*, San Antonio, *United States*, fulltime #opentowork #jobs #jobseekers #careers #SanAntoniojobs #Texasjobs #ITCommunications *To Apply -->*: https://lnkd.in/gUzGARZy As a Customer Account Leader Associate you will act as a liaison between operations, engineering, materials, sales and the customer for product transactions in support of all types of customers (transactional, contractual, PBTH, field service, etc). Understands and implements solutions to maximize the customer experience and the financial requirements of the business unit.What you will do: Acts as an advocate for external and internal clients, demonstrating accountability and a commitment to excellence to both the external customer and the company. Provides innovative solutions to complex issues, influencing others to ensure customer satisfaction is maintained and company standards and profit margins are maximized. Provides team leadership and mentors, coaches, and empowers others to ensure transaction timelines are met or exceeded. Provides informal leadership within the business unit, demonstrating integrated thinking when solving problems and implementing continuous improvement practices. Adapts to change, demonstrating proactive thinking, assertiveness and initiative to identify potential issues/problems before they arise. Builds relationships with both external and internal clients. Updates and completes Measures of Performance (MOPS). Reads and interprets legal documents to determine requirements for the creation and distribution of production documents using language in clear and concise manner. Manages accounts through the practice of sound business judgment, recalling relevant information when analyzing situations and defending decisions. Receives, processes, and verifies engine/propeller/component/module/accessory induction information and/or customer orders for purchases using company systems and customer purchase orders to verify the accuracy of information/orders. Ensures customer requirements and expectations are confirmed, documented, and communicated to the appropriate team members for the BU/site. Applies basic project management principles, identifying available resources, defining scope, developing timelines and budgets, analyzing cost-benefit and evaluating risk. Initiates the required action for response to customer service requests for workscope/order changes, including the maintenance of order information files, and communicates changes to the appropriate personnel. Provides a close liaison and informal leadership role with service engineers, operations, logistics and materials. Provides customers with product information including pricing, scheduling, delivery and/or backorder availability and functionally equivalent part alternatives. Manages customer visits and acts as the primary contact between the customer and production operations regarding expecte

Are sales people lying? 🤐 As a sales professional your job is to manage expectations of multiple stakeholders involved in the deal and customer project. You increase expectations, you reduce expectations, you confirm and correct expectations. Where are you on a scale of winter wonderland white christmas and still some snow left? ☃️ ⚖️ 🌨️ Happy weekend and as always #happyselling 👋 😎 #KoyosAdventcalendar #expectationmanagement #riskydeals

#hiring Key Account Manager, Saint Louis, United States, fulltime #jobs #jobseekers #careers #SaintLouisjobs #Missourijobs #SalesMarketing Apply: https://lnkd.in/gdUpvQkU Description:Job Title: Key Account ManagerReports to: Director, Key AccountsFLSA Status: ExemptRevised Date: 3/7/23Travel: Travel requirement 50-75%Summary: Objective is to deliver profitable sales growth and excellent service to the customer by performing the following duties with 50% or more travel requirement. Serves as primary relationship manager for Altor Solutions top accounts. The account manager is both responsible and accountable for the customer. Essential Duties and Responsibilities include the following. Other duties may be assigned. Co-Develops and implements strategies to maintain and/or expand sales within the existing account with the input from the regional account managers and/or Operations. Interfaces with the customer to understand the customer's overall objectives and requirements. Prepares a plan for each account to identify what and how short and long-term needs may be met.Contacts customers on a regular basis to maintain account relationships, advise of new product and service offerings, and obtain feedback on products. Shares details with customers on additional offerings to provide value added service. Serves as a point of escalation for issues or activities that the customer encounters during product utilization. Expedites the resolution of customer problems/complaints.Develops joint-business plan with the customers focused on key metrics and deliverables in the areas of growth, innovation, service, quality, and customer satisfaction. Summarizes and reports on aggregate sales, business development, service, and quality performance

#SALESMAN_2 In the present situation for as a sales person! customer selection is very difficult, so what to do? 1. Study about customer background. 2. Know about present business status. 3. At the visit time try to realize of their office environment. 4. Try to realize who are waiting of their reception room and why? ( find the reason like - payment issue, commitment issue etc.) 5. Start gossipping with their receptionist. (Like - How are you? what your company business status? You get your salary timely. etc.) 6. Lastly try to talk with him. who are doing business with them. I think! These six points will be helpful for customer selection. #sales