The MemberWise Network’s Post

There's a New Post on the MemberWise Blog! - Why Member Feedback Loops Are Pivotal to Success - By Dylan McCallum, Content Executive, PropelloCloud “Member satisfaction is essential for successful membership organisations. Understanding and meeting member needs is crucial for long-term growth and sustainability. Which is exactly why feedback loops are one of the most effective strategies for gaining valuable insights into member preferences.” Read more - https://buff.ly/3xArSEv

🌟 This week, we dove deep into the power of Upfront Contracts and their impact on client communication. 🚀 Key takeaways: - Establishing clear expectations enhances call structure and client appreciation. - Regular check-ins, whether monthly or quarterly, foster stronger relationships and strategic discussions. Let’s keep the momentum going! 💪 How are you implementing structured communication in your client interactions? Share your experiences below! 👇 #ClientSuccess #UpfrontContracts #SandlerTraining

Client onboarding is more than just a process; it's an art form that sets the foundation for long-term success. 

🌟 Discover how our Magic Proposal Methodology has transformed our approach, leading to a 58% closing rate and client relationships that thrive for over three years without binding contracts. 

Ready to elevate your business? Learn how we did it and how you can too. 🚀 

#agencygrowth #fireyourself

🚀 Automate for the Win! Embrace the game-changing power of automated group management to: ✔ Ignite member engagement ✔ Amplify club revenue ✔ Heighten member satisfaction The best part? This transformation doesn’t need to be complex or expensive. Solutions like GroupValet offer affordable, fast implementation and high member adoption. If elevating member engagement is a priority for your club, it’s time to explore what group management systems can do for you. Unlock new opportunities and drive your club’s success to the next level! 💡Let’s talk about how GroupValet can work for your club.

"The best thing about working with ETS is..." 👇 Our team supports clients to deliver on their big business and people goals 🎯 But we see client experience as being just as important, fostering long-term partnerships where people we work with enjoy 'the journey' too... So, we were all beyond proud with what clients said about us in our Q1 client experience surveys (see a few highlights below) 📈 #happyclients #clientexperience #clientsatisfaction

🚀 Upgrade Your New Client Engagement for the New Financial Year! Are you looking to start the financial year with a fresh approach to your new client engagement? If so, I have something exciting for you! I’m running a four-week course starting the week of 15 July called First 90, where I'll introduce you to five proven strategies to enhance your client interactions: - First contact call - Initial meeting - Advice delivery process - Client onboarding - Launching a client portal well If you're interested, you can find all the details below (and the results I can promise to help you achieve). https://lnkd.in/eYXPNN48 You can register by the 3rd of July and get the early bird price of $995. As a special thank you, I'd also like to offer you two free one-on-one coaching sessions to support your implementation. Just use the code IKNOWTHEDJ when you go through the checkout. Comment 👇👇👇if you have any questions Stu PS. If the First 90 isn't what you need, our Bulletproof Pricing course is also now available for purchase by visiting https://lnkd.in/g6s2Herz and will get you a whopping 8 CPD points for completing (in addition to a significant profit lift over the next 12 months). #auderecoachingandconsulting #stewbell #practiceevolution #newclientengagement

Think your client relationships are solid? Here are 3 critical metrics to prove it: 👉 Retention rate: Do your clients stick with you long-term? 👉 Referrals: How often do your clients recommend you to others? 👉 Engagement: Are clients actively communicating, collaborating, and valuing your input? Strong relationships aren’t just about feelings. They’re about results. If your client relationships aren’t thriving, it’s time to stop guessing and start engineering. Because the "woooing" doesn't stop when you hear the chaching of the deposit 💰 Join me for ✨️First Impressions That Stick: Systemizing Onboarding for Scalable Success✨️ Learn how to create a white-glove client onboarding experience that will help you ✅️ retain, ✅️ refer, ✅️ grow your business. Get your FREE ticket to the Create Your Client Waterfall Workshop here --> https://lnkd.in/gZ5EKU4G

Do you want to: ✅ Improve your client relationships by leveling up your conversations? ✅ Standardize your discovery and onboarding processes? ✅ Enhance client acquisition, satisfaction, and retention? Our newest learning experience, Navigator, is designed to help you do all this and more. Find out how to transform ordinary client meetings into extraordinary relationship builders with proven tools, frameworks, scripts, and agendas. Learn more here → https://lnkd.in/g3ytNpxZ

What you’ll discover: the triple win framework that changed my practice forever (and how it might change yours too) 1. Create Consistent Value - Delivering consistent value keeps clients engaged and coming back. 2. Build Trust Through Transparency - Be open and honest about treatment goals, costs, and progress. 3. Optimize Client Experience - Ensure every interaction is seamless and enjoyable, from scheduling to in-clinic comfort. 4. Develop a Strong Team Culture - A motivated team provides exceptional care. Invest in their growth and well-being. 5. Implement a Feedback Loop - Regularly gather and act on client feedback to continuously improve your services. 6. Utilize Technology Effectively - Incorporate tech solutions for scheduling, reminders, and client management. 7. Create a Community Feeling - Engage clients beyond appointments with events, social media, and loyalty programs. 8. Track and Analyze Metrics - Monitor retention rates and client feedback to refine your strategies. 9. Educate Your Clients - Empower clients with knowledge about their care and wellness. 10. Celebrate Successes - Acknowledge and celebrate client milestones and achievements.

🌟 Why Your Business Struggles to Get Repeat Clients (And How to Fix It!) 🚀 As businesses grow, they often focus heavily on acquiring new clients, but client retention can be a bigger challenge. Here's why: 👉 Weak Onboarding: First impressions set the tone. 👉 Lack of Follow-Ups: Clients may forget about you. 👉 No Added Value: Clients need more than just the service. 👉 No Retention Offers: Without incentives, clients will move on. 👉 Unaddressed Frustrations: Silent issues can push clients away. 🔄 Check out the slides for actionable solutions to turn this around!