Mendocino Farms’ Post

The Heartfelt Power of Catching Excellence in Our Restaurant Team In our bustling restaurant world, I've learned over the years that catching someone doing something right is like sprinkling magic into our daily routine. For instance, the other day, I noticed one of our fantastic hosts, warmly chatting with a guest creating an authentic connection and personally walking them to their table. They did it in such a genuine, welcoming gesture. I made sure to tell her that her personal touch and warm hospitality truly set the tone for that guest's experience with us. And that's the secret, friends – being specific in your praise. When our incredible F.O.H manager at Gusto, Erin, consistently brings positivity and contributes to our incredible team culture, I take a moment to highlight the magic moments: "Erin, you are incredible, your willingness to help your teammates by taking time to listen and rectify any issues they have, your positive attitude and your dedication to creating a great atmosphere at our restaurant– it's simply amazing." Specificity is key! It's not just about saying "good job," but recognizing the unique actions that make a difference. Recognition like this ignites passion and encourages a culture of excellence. It motivates the team to aim for those moments of greatness every day. It's a reminder that when we catch someone doing something right, we reinforce the behaviour we want to see more of. #RestaurantTeam #Excellence #SpecificRecognition #Hospitality #PositiveCulture #Teamwork #Inspiration #Leadership

A restaurant succeeds through collaboration, not individual brilliance. Seek those whose personalities and principles align with the team's shared values. With a commitment to a united purpose, a cohesive crew outperforms disjointed superstars. #restaurantsuccess #restaurantlife #teamwork

I love this on so many levels. First, it's just funny. Second, the production is really simple (I've had my fair share of simple ideas struck down because they "weren't exciting enough."). OK, so that's two levels, not many levels. Well, two levels is still good. And no, I don't need any bloomin' onions. #advertising #creativity #film #production #soproudofoutback

In the dim, buzzing glow of the restaurant’s incandescent lights, the life of a server unfolds like a frenetic dance with chaos. It’s a relentless ballet on the tightrope of human interaction, where each night is a raw, unfiltered performance. The floor becomes a battlefield of spilled wine and dropped silverware, a testament to the unpredictable nature of the service industry. With every smile, the server trades in patience and empathy for the sweet illusion of satisfaction, navigating the minefield of demands, complaints, and the occasional act of genuine gratitude. This is no mere job; it’s a gritty, unsung art form where camaraderie and fatigue intermingle, and the reward is not in the applause but in the shared resilience of the frontline warriors of hospitality. For some, a mere stepping stone of a job to higher riches and rewards, while for others, it can be endless and vicious cycle of hot plates, late nights, and if you’re lucky, maybe a cold beer among comrades. #serverlife #foodservice #foodserviceindustry

An ideal day off? Simply surrounded by the warmth of friends and family. Whether it's at a restaurant, beach, or anywhere we can share laughter and love, each moment with my loved ones is a perfect day. 💖 How about you? Drop your ideal day in the comments below! #FamilyTime #CherishedMoments #entrepreneurslife #veteranslife

Two companies or more collaborating to provide the best operational and customer experience in restaurant companies provides the highest level of success. #restaurantmanagement #restaurantindustry #restaurantsuccess #restauranttech #restaurants #restaurateur #collaboration #collaborativesuccess #collaborationsolutions #collaborationmatters

Daily Dollop of Wallop #70 Here is a question for you. Would you go out of your way to book a table at a restaurant where they were awarded with having the 'Best UK Sommelier'? The coveted prize was awarded to a gentleman this week, that needed to demonstrate certain skills, produce a more than competent set of answers to a written examination and complete some quite rigorous tests, all with the aim of being awarded 'Best UK Sommelier. For the individual, I imagine it is a dream or ambition realised and so it's a wonderful accomplishment and, I would like to think, it opens many doors and would enable him to become a key person of influence within his field. I do genuinely wonder, though - do guests in a restaurant see this as a reason to dine and spend money in said establishment? Is this accolade bestowed upon him and the place he works in (Ok, it is Berry Bros in this instance but, picture this scenario as a restaurant) enough of a pull to bring people in? I have a view on these types of competitions and the pressures it puts the guys and girls that take part under. Does the reward, recognition and career development opportunity warrant the outlay of work and stress? Very keen to hear some thoughts. Leverage your beverage.

My favourite kind of videos: people with good humour - are those who keep this world 🙌 Thank you very much for participating in this "avanture," @francois_hrdn 😘 And, of course, le Chef 🙏 📽 pour Le Bistrot de Villedieu 😇 #restaurantvideography #restaurantbackstage #chefslife #restaurantlife #funcookvideo #funnyvideos

Well done to all. So good to see Star doing so well