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What separates a #CX leader from the rest of their peers? Merkle's Pete Stein shares key insights from our latest CX report in this MarTech Series article: https://ow.ly/QbaJ50T4umZ

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Vinoth Kumar

LinkedIn Top Marketing Voice | 𝐒𝐢𝐱 𝐒𝐢𝐠𝐦𝐚 𝐘𝐞𝐥𝐥𝐨𝐰 𝐁𝐞𝐥𝐭 Certified Sʀ Dɪɢɪᴛᴀʟ Mᴀʀᴋᴇᴛɪɴɢ Lᴇᴀᴅ ᴀᴛ EvolveBPM The White-Labeled, Back-Office superpower for global Agencies & Publishers.

2w

This is a fantastic breakdown of what sets CX leaders apart! I especially appreciate the emphasis on customer-first cultures and the importance of data-driven personalization. - it's clear that truly exceptional CX is a strategic, collaborative effort. Pete Stein - Thanks for the insights.

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