Mia Bostic’s Post

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Enabling commercial real estate to achieve their sustainability goals 🌎💡🏢 || b2b business and sales development || savvy social seller 📲 || event marketing || ENFP || chats about cpg, retail & tech || plant-based 🌱

Sunday story time! 😁📖 One of my first jobs when I was 18 was working as a Seasonal Retail Associate for a well-known Spanish fast fashion retail brand (may be easy to guess with whom!) 😏🤣 I was tasked with working in the Kids department which I loved! My manager was very nice but one day during my shift a nice lady came in wanting to purchase something for her granddaughter. I recommended a few selections helping her to put a few outfits together, making sure to add accessories as well. She was so happy and had a lot of merchandise! She thanked me and went to the register. My manager came up to me and told me that I was neglecting my duties and I was not her "personal shopper". I wanted to make a good impression so was confused, I thought the customer always comes first. And the lady spent well over $500 that day. Looking back my manager had a point, I didn't work on commission and did have to tidy up the Kids area. I should have figured out then that I might be suited for Sales but didn't pursue my #TechSales career until the age of 30. I know as sales people we have to make time to add details and notes in the CRM, organize Google Sheets, review calls and other non selling activities. These activities are so important to the process! Now I think what if the next customer came into the store and saw it was messy, perhaps they would have walked out and spent zero dollars? Sometimes the little things we might not think are important actually are! 💡😁 #SalesProcess #Prospecting #SalesStories #StoryTime #SundayFunday #bdrs #sdrs

Sarah Rodriguez

Envisioning a 🌎 where marketing and sales align | Passionate about Leadership, People-First Culture + Client Success ⭐️ | Writer at ❤️ | EX- French Horn Player 📯 | Girl Mom 💖

9mo

I don’t think you were wrong to help. I feel you did the right thing, because you helped a customer feel welcomed and appreciated. That customer may even come back which is pretty valuable. Yes the stores a mess. But coming from retail myself, Claire’s was a wreck. But people still bought from us. We actually were ranked one of the top stores at one point. 😅😃 enjoyed the story. As much as the other tasks are important, as a seller we have to learn how to prioritize the items that’ll generate revenue, and continue to update as go to help our team.

Emanuel Carpenter

Air Force War Veteran | Senior Revenue Leader at AMS

9mo

Good story, Mia. Reminds me of my days working retail In JCPenney’s men's department.

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