MicroAge Basics’ Post

The fact is that budtenders own your customer relationships. They build customer trust, which is the foundation of long-term loyalty.  70% of your business is generated by 30% of your most valuable customers. This part of your team is indispensable. But are they confident sellers? Do they know how to grow your business? Which KPIs are important to track, and which indicators to watch? That's why Vetrina collaborated with our friends at Seed Talent on a free course for budtenders: 👉 Retail for Budtenders: Getting ready for Management. By the end of this course, you will have actionable ways to support the profitability of a dispensary. 2 hours, Free, learn More 🔰 https://lnkd.in/g4w9MBTZ

💬 𝙒𝙝𝙖𝙩 𝙤𝙪𝙧 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧𝙨 𝙝𝙖𝙫𝙚 𝙩𝙤 𝙨𝙖𝙮... "Never had any issues from start to finish" 😅 We’re pretty stoked with that! At CBOX, we listen to what you want and what works best for you. With that in mind, we’re always fine-tuning our processes, from the moment you place your order to when we deliver. Why should getting a shipping container be complicated for you? It shouldn't! Leave the hard work to us. You just chuck it our way 😉, and we’ll handle the rest. Thanks for the short and sweet review, Mrs/Mr Baker! #CBOXcontainers #CustomerReview #ShippingContainerHire #ContainerSolutions #OrderOnline #ExtraStorage

Revolutionize Your Coffee Shop Management with Our Comprehensive Team Discover how our dedicated complex team can handle multiple coffee shop locations, ensuring seamless TV setups, follow-ups, and exceptional customer service. Expect a call from us within the next minute for personalized assistance. #CoffeeShopManagement #ComprehensiveTeam #TVSetups #CustomerService #CoffeeShopLocations #PersonalizedAssistance #CoffeeLovers #CoffeeCulture #QualityService #EfficientOperations

It really is as simple as that ... 👇 3. Fill in or paste the recipient's address. Check for the "Verified" mark. 2. Select your predefined box, or fill in the package information. 1. Shop the best-in-class rates across all carriers. Select the one best for you and ... ... voila. That's it. 📦 ↗ Sign up today and level up your shipping game at www.vesyl.com #ecommercebusiness #ecommercesuccess #shopifysuccess #shippingsolutions

𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗪𝗲𝗲𝗸 𝗲𝗖𝗮𝗿𝗱𝘀 𝗔𝗿𝗲 𝗛𝗲𝗿𝗲 With a few keystrokes you can send free Customer Service Week eCards to team members across the hall or across the globe. eCards were designed to coordinate with all of the Above & Beyond decorations, gifts, rewards, and stress relievers you’re using during Customer Service Week. So go ahead, announce your coming celebration, share daily updates, thank everyone for going Above & Beyond, and more. Here’s all you do: 1. Simply select your favorite card. 2. Compose your message. There’s room for a simple "Thank you for going Above & Beyond for Customers," to a longer, more personal message. 3. Preview your card, and send. It’s that easy! See the eCards at CSWeek.com. And while you’re there, be sure to order your celebration materials! But, don’t delay, popular items go fast.

How does automation impact customer service? Find out in our latest interview! Drip City Coffee automates its pour-overs to let baristas connect more with their customers. Listen to find out how it’s helping. 💧🏦☕ #CoffeeInnovation #CustomerService #BaristaLife

Read our customer case study to find out more about what makes Gilboy’s so special and how they communicate this with their labels https://lnkd.in/e8ykkREP #HotFoilLabels #EmbellishedLabels #LabelEnhancements #QualityLabels #BespokeLabels

How BBT beat the heat: A Seamless Drive-In Experience with ordable/‘s QR Menu Solution https://lnkd.in/dQ-NGEba

"Thank you for being a loyal customer Sandra." ✅ Easy to say. ✅ Takes no time. ✅ Makes the customer feel seen. ✅ Immediately fosters a personal connection. But SO MANY c@nn@bis retailers don't do this. I just don't get it. This industry has such robust customer data available at our fingertips for practically every customer that walks through the door. You know exactly who you're talking to, when the last time was they visited, the products & brands they prefer, how much they like to spend, etc. So what keeps budtenders & other frontline staff from using that information when serving customers? #customerloyalty #customerretention

Who's heard of dogfooding? 🐶 🤚 Dogfooding (aka drinking your own champagne) is when companies use their own product in real-world scenarios. Our customer support team (and entire company) uses Front to deliver exceptional service to our customers. We're super proud of the support metrics we're able to achieve and publish our live metrics here: https://lnkd.in/gziqCJJC If you're curious how we achieve these results, I'd love to chat! #customersupport #customerservice #customerexperience