MicroSourcing’s Post

Demystifying the Dynamics: Sales Enablement vs. Revenue Enablement! 📊 🌐 Sales Enablement: The ongoing effort to arm your sales team with the tools to seal the deal. 🛠️ 💡 Revenue Enablement: It's a game-changer! Harness the power of 'data' over 'opinion' for strategic decisions in hiring, onboarding, training, coaching, and more. Let your numbers guide the way to success! #SalesVsRevenue #DataDrivenSuccess #SalesTrainingInsights

Rumors of the death of Revenue Enablement have been sorely exaggerated! Fact: the number of Enablement positions has risen 3% since this time last year. Fact: the role of Enablement professionals continues to grow and evolve, with many companies having Enablement pros at the Director, VP, and C-suite levels. Often, all three! Fact: as our work evolves, we are better and better at supplying our 4 core values to the business - remove obstacles from workflows - teach and reinforce skills and knowledge - support frontline managers - interpret revenue data streams. Fact - we have added dozens of other responsibilities to that core skillset. Fact: more than a dozen large schools and universities offer high level classes and majors in Revenue Enablement, including Grand Canyon University, Southern New Hampshire University, and Georgia State University, among others. This is a wonderful and valued profession. We occupy a niche that cannot be replaced by a machine, and adapts to every business type and product. Ignore the naysayers! Let's keep doing great work. The best revenge (for negativity and morale-busting) is great success! #enablement #salesenablement #revenueenablement #salesmanagers

Bonjour, Success Champions! 🌟 "𝑨𝒄𝒕 𝒂𝒔 𝒂 𝒄𝒐𝒏𝒔𝒖𝒍𝒕𝒂𝒏𝒕 𝒂𝒏𝒅 𝒚𝒐𝒖𝒓 𝒄𝒖𝒔𝒕𝒐𝒎𝒆𝒓𝒔 𝒕𝒓𝒖𝒔𝒕 𝒚𝒐𝒖 𝒍𝒊𝒌𝒆 𝒏𝒐 𝒐𝒕𝒉𝒆𝒓!" - Ankit Aggarwal, The CS Mentor This week's #ahamoments is all about Ankit's incredible journey in rebuilding a client's trust! 🚀 Check out his inspiring story: ✍ 𝐂𝐡𝐚𝐥𝐥𝐞𝐧𝐠𝐞: #Stakeholders were not interested in completing the #integration of our #product. Hence there were significant delays in kickstarting the #onboarding process. 𝐒𝐭𝐞𝐩𝐬 𝐭𝐚𝐤𝐞𝐧 𝐚𝐧𝐝 𝐖𝐢𝐧𝐬: I had to involve the #executive sponsor and put all the stakeholders on the same page. It was equally important to showcase #ROI to the tech team and also establish that it will benefit them as well. Generally, Tech teams are loaded with huge influx of requests and your product can reduce their workload. 𝐋𝐞𝐚𝐫𝐧𝐢𝐧𝐠𝐬: 🔱 You are constantly selling as a CSM. 🔱 Sell the right outcomes to right stakeholders. But wait, there's more! We want to hear YOUR #ahamoments too! Whether it's triumphs, setbacks, or lessons learned - your stories inspire us all! 𝐑𝐞𝐚𝐝𝐲 𝐭𝐨 𝐢𝐧𝐬𝐩𝐢𝐫𝐞? 𝐂𝐥𝐢𝐜𝐤 𝐡𝐞𝐫𝐞: https://lnkd.in/gfckn8Ds Don't forget, May's #topicofthemonth is #𝐔𝐩𝐬𝐞𝐥𝐥𝐬, so let's unleash those creative vibes! 🌟 Happy Week ahead! 🍻 Want to be a part of the Exclusive Customer Success Group? Fill this form: https://lnkd.in/g8ZDSsgb #customersuccess #customersuccessmanager #customersuccessstory #successstories #wins #csm

Findings from Sales Xceleration®'s State of Sales highlight a critical gap in the sales industry that many companies might be inadvertently overlooking. A staggering 57% of companies do not have a structured onboarding process for their sales reps. Even more surprising, 29% of organizations believe a mere one-week training suffices before sending these new hires into the field. #OnboardingProcess #SalesTraining #EmployeeDevelopment

Sales Enablement vs. L&D: What’s the Difference? 🤔 I recently had an interesting conversation with a client about her sales team needing to become deep product experts. She wanted them to be more than just "trained"—she needed them to truly master the product. It got me thinking: does this fall under Learning & Development (L&D), or does it require something more? When I mentioned "Sales Enablement," she wasn’t familiar with the term. I encouraged her to check it out. Later, I spoke with #SalesEnablement expert , who made a great point: L&D and Sales Enablement are like cousins—not twins. Sales Enablement is about equipping sales teams with the right resources (technology, content, tools, etc.) to succeed, while L&D focuses on providing the learning resources to help people grow, typically through structured training. It’s an interesting overlap, but they’re not quite the same. Sales Enablement is laser-focused on optimizing sales performance directly, while L&D takes a broader approach to employee development. How do you define the difference between Sales Enablement and L&D? Let’s dive into the nuances and share insights! 🚀 #SalesEnablement #LearningAndDevelopment #SalesTraining #SalesPerformance #WorkplaceLearning #OZEMIO

Sales teams are notorious for facing one of the highest turnover rates within organizations. It presents a range of challenges that impact company culture, sales revenue targets, training expenses, and the extremely high costs associated with turnover.  Plinth’s Sales Training Enablement Platform helps learning and development leaders initiate onboarding training the minute sales reps join.  Flip through some interesting facts on common sales onboarding challenges and interesting cracks around these vexing issues which most organizations face. Do they sound familiar? #plinthtransformation #salestrainingtransformation #salesenablement #deeptech #salesonboardingplatform #salestrainingmodules #TrainingROI #salesmicrolearning #salesreptraining #selfpacedonboarding #plinth #salesteamtransformation

Enablement mistake? Ignoring comprehensive onboarding. Here's why it matters: New hires need more than two weeks to settle in. They need a deep dive into: - Culture - Target markets - Customers - Products - Sales techniques Skip this, and your team flounders. Ramp times slow down. Turnover spikes. Detailed training, mentorship, and check-ins in the first 90 days are crucial. They help integrate new reps effectively. But don't just set it up and forget it. Neglect leads to enablement debt. Gaps in skills, product knowledge, and operational excellence appear. Continuous updates keep your team sharp. Don't let inefficiencies creep in. Want a strong sales team? Invest in ongoing onboarding. #enablement #revenueenablement #training #coaching #onboarding

I love this. Candidly, a professional pet-peeve of mine is when people want to throw training at the problem. A second is misusing the term training as a synonym for other things, namely communications or announcements. Get outta here, y'all! Those are not trainings! Training employs adult learning theory designed for knowledge retention and practical application at work. Communicating information and expecting either one of those to happen is fool-hardy.

I love delivering talks about how products can solve real-world challenges—especially when I have the freedom to speak my mind! Recently, while I was still with my previous organization, I had the opportunity to work with GTM Head Varun Ravichandran to raise awareness about the challenges of agent recruitment and engagement. I had one key request: I wanted to share real stories of how different companies are cracking the code of recruitment and engagement. These are companies that face over 70% attrition, even after investing heavily in recruiting, onboarding, training, and engaging their sales teams. During our 60-minute session, I covered: - The major challenges in recruiting, onboarding, and training sales teams - The innovative fintech and SaaS solutions that are tackling these issues head-on - The hurdles that prevent full adoption of these digital solutions - The creative jugaad (makeshift) methods sales teams rely on while waiting for these digital tools to launch At the end of the session, some colleagues came up to me and said it was the most hatke (unique) product presentation they’d ever attended. Whether it was meant as a compliment or not, I’ll take it! Have you faced similar challenges in driving adoption for your digital initiatives ? I'd love to hear your thoughts and stories #ProductManagement #Fintech #SalesEngagement #RecruitmentStrategies

The Transformative Power of Mentorship in the Customer Journey In today’s competitive landscape, adopting a mentoring or consultative approach is essential for creating an effective, efficient, and empowered customer journey. This methodology not only fosters excellence but also enhances the educational and emotional engagement of both customers and teams. A well-structured mentorship program significantly influences every stage of the customer journey—from lead generation to advocacy. By identifying key components such as the sales funnel, prospect pipeline, and customer conversion strategies, organizations can develop a collaborative roadmap that is clearly outlined and executed. This approach helps create alignment among vendor partnerships, finance strategies, and tailored solutions that meet customer needs. Transparency is paramount. When all processes align with your organization’s core values and targets, trust is built naturally. By curating authentic offerings for various target markets and developing ideal customer profiles, you ensure that your messaging is relevant and impactful. Identifying specific needs and presenting solutions that provide real value are crucial steps in building trust and guiding customers toward their next transaction. This holistic process involves coordinated follow-ups and touchpoints, engaging various teams—sales, service, marketing, and parts—toward common goals. This collective effort creates a “blue ocean” of advocates, resulting in an elite customer experience that is unparalleled in the industry. The outcomes? Increased referrals, heightened retention, and a strong sense of recognition and reliability. At the core of this transformative approach lies a deep understanding of your target business model. Focusing on lead generation through relevant content and a thorough qualification process ensures that both prime and subprime customers feel valued and understood. Building trust through empathy, critical thinking, and effective communication further enhances the customer experience. Ultimately, implementing this mentorship-driven strategy can revolutionize your organization. By fostering internal advocates and maintaining a culture of continuous improvement, you will achieve higher customer retention and referral rates. This translates to vendor favorability, compliance, and a strong brand reputation, creating a cycle of success that compounds over time. Stay consistent in your efforts, and watch as your organization transforms into a beacon of excellence, attracting top talent and cultivating a loyal customer base. Embrace the power of mentorship today, and elevate every aspect of the customer journey. Family fostering culture with performance and process driven strategies and processes that are transparent #experiencedexecution #excellence #energy #emotions #evolve #effective #efficient #empowering #encouraging #engagement #embrace #emerging #educating