Miguel Simoes de Melo’s Post

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Bain Senior Partner; TMT EMEA Practice lead; Bain Global Board member; Start-up Investor/ Mentor

Explore strategies for CX success with NPSx. Join my colleague, Maureen Burns, Partner at Bain & Company, as she explores how companies are utilizing Generative AI and personalization at scale to deliver exception customer experiences. Walk away with new insights on how to build customer loyalty in the age of high expectations and digitalization. We hope to see you there!

NPSx Webinar | Building Loyalty Through Personalized, Connected Experiences

NPSx Webinar | Building Loyalty Through Personalized, Connected Experiences

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