Thrilled to share my very first blog article for Swanky (Shopify Plus Agency) that explores the incredible power of surveys in decoding the customer journey. Discover how surveys can be your compass to uncovering your customers' needs and desires while gaining invaluable data-driven insights. I'd love to hear your thoughts after you've given it a read! Let's start a conversation. #CustomerJourney #EcommerceOptimization #DataInsights
Do you understand the customer journey on your ecommerce site? Maybe you do, but you know there's more to learn. Or maybe you're new to ecommerce optimisation and crafting a digital experience. Whatever your level of expertise, this article from Millie C., Junior Data Strategist at Swanky, will take your knowledge up a notch. Millie takes you through how to use customer surveys to understand the why behind user behaviour on your store and explains why this data matters. Learn more today 👉 https://bit.ly/48wK3ss #customersurveys #customerjourney #cro #data #ecommerce #ecommerceagency #shopifyplusagency #swanky
