Mitsubishi Motors North America, Inc.’s Post

Unlock the key to unparalleled customer loyalty and success! Discover why hiring the right Customer Advocacy Manager is a game-changer for your company. Learn the essential traits of a candidate who will not only champion your customers but also drive your business to new heights. Ready to make a transformative decision? Dive in to find out what it takes! This blog has been written by industry expert Jennifer Susinski, a member of the Advocacy Mavens Coalition. #CustomerAdvocacy #CustomerAdvocacyManager #CustomerSuccess #Advocacy #CustomerMarketing #CustomerExperience #AdvocateMarketing #AdvocacyMaven #AdvocacyMavensCoalition https://lnkd.in/g99j2Bke

Great opportunity in Nashville

Ageing like fine wine or just aging quickly? 🤣 Being a call center manager is a stress sport, especially when trying to keep the dream team fully staffed! Can you relate? #Staffing #Recruiting #CallCenter #ContactCenter #Hiring

Managing Difficult Customers: A Guide to Turning Challenges into Opportunities Managing difficult customers can be a delicate art, requiring patience and empathy. Begin by actively listening to their concerns, acknowledging their feelings, and expressing a genuine desire to help. Find common ground to build rapport and focus on solutions rather than dwelling on the problem. Utilize effective communication skills and remain calm, steering the conversation toward resolution. Turning challenges into opportunities involves turning dissatisfaction into loyalty through exceptional customer service. #CustomerSuccess #CareerGrowth 🌟#CustomerServiceJobs #HiringNow #CustomerSupport #JobSearch #NowHiring #CustomerCare #JobOpening #CustomerExperience #CareerOpportunity #ApplyNow

Skills To Look 4 When Hiring for Customer Support Specialist 1. Emotional Intelligence 2. Good Communication 3. Resourcefulness 4. Passion

#urgently #hiring for Virtual Customer Service Representation Location - Fully Remote, USA. Salary -  50 - 80 K/ Year USD Work Exp : Customer Service - 2 years Communication skills - 1 years Attention to Detail - 1 years Empathy mapping - 1 years To read the JD & to apply -https://lnkd.in/gtuMkJ-e #CustomerService #Communicationskills #AttentionToDetail #Empathymapping

I’m a natural helper. I’ve gone out of my way to help people with anything in my power to do so. So I decided to make a career of it. My journey into Customer Success kind of happened by accident. In the 2008 recession I found myself finishing a contract and once again out of work. Windsor Ontario, heavily reliant on the automotive industry, was hit especially hard and jobs were scarce. I ended up starting my first job as a technical support specialist in a call center. It was tough of course, but I was really good at it. A shocking discovery as an introverted artist. And I actually really enjoyed it when there wasn’t someone cursing at me because they had been on the phone for 2 hours before they even got to me. When I moved to the US, I decided to stay in that field. It paid well, it was in demand as software companies were springing up like dandelions, and I was good at it. I pivoted to B2B technical support and found myself often talking to the same people. I loved learning how they were using the product and ideating on how they could get more value out of it. I was doing Customer Success for a company that did not have Customer Success Managers. As I continued through my career I learned that Customer Success was definitely for me. I love working with the same accounts and helping them get the most value from our products. What drew you to Customer Success? How did you get there? #customersuccess #customersuccessmanager #saas# #careerjourney

How much money does a customer support manager make? Let me share a little thought on what a customer support manager earns annually. it's amazingly enough to see that this set of persons are making good money 🤑🤑 Base salary varies by location, company, and experience, but there are some trends to note: For roles based in San Francisco the average salary for customer support specialists is anywhere from 🤑$30k to $70k per year, while people managers may make anywhere from $60k to $160k per year. For roles based in New York, the average salary for customer support representatives is between 🤑$20k and $90k per year, while people managers may make anywhere from 🤑$50k to $140k per year. For roles based in Austin the average salary for customer support agents is between🤑 $20k and $75k per year, while people managers may make anywhere from 🤑$45k to $130k per year.... money money money. I hope you know now that customer support manager aren't just managing life, there are also make good money for themselves. source: hobspot I will be dropping other exciting write ups on Customer satisfactory and Feedback. stay Blessed... #customer #customerexperience #customercare #newcareeropportunities #jobapportunity