Mobile Insight’s Post

🌟Welcome to the Best Customer Engagement Software Platform! Introducing Kringle Al, your ultimate solution for enhancing customer loyalty and engagement. Our advanced software leverages the power of Loyalty and Rewards to transform your customer interactions and drive your business forward. Here's how Kringle.ai stands out: 🔍Omnichannel Behavior Analysis: Kringle meticulously analyzes your customers' behaviors and transactions across all channels. By understanding these interactions, we provide invaluable insights that help you cater to your customers' specific needs and preferences. 🤖World-Leading Al for Digital Commerce: Harnessing cutting-edge Al technology, Kringle delivers real-time, automated 1:1 recommendations and personalized content across all customer touchpoints. This ensures a seamless and engaging experience for each of your customers. 🎁Personalized Loyalty & Rewards: Our software deploys top-tier customer engagement strategies for leading E-Commerce, M-Commerce, and Offline retailers worldwide. By utilizing our refined Loyalty & Rewards Intelligence Engine, developed over the past 7 years by top machine learning engineers, data scientists, and PhDs, we guarantee the most effective and personalized engagement for your customers. With Kringle Al, you can elevate your customer engagement, drive loyalty, and significantly boost your revenue. Experience the future of customer loyalty and rewards with the best in the industry. Visit our website to learn more about how Kringle Al can revolutionize your customer engagement strategy! #brandbuilding #CustomerEngagement #CustomerLoyalty #KringleAl #ECommerce #MCommerce #Retail #PersonalizedMarketing #AI #LoyaltyRewards #DigitalCommerce #CustomerExperience #loyaltysoftware

According to a 2024 Deloitte Digital report, 73% of customers now expect personalised rewards. Thanks to edge #AI, retailers can process data in real-time at the source, offering instant, tailored recommendations and keeping shelves optimally stocked. This #tech not only enhances the shopping experience but also ensures brands stay ahead of customer expectations. By delivering more relevant promotions and personalised interactions, companies can boost customer satisfaction and loyalty using Edge! https://lnkd.in/gmbTzddw

It's that time of year when Twilio surveys more than 10,000 global business leaders and consumers to discover key insights and trends around customer engagement. Twilio's 2024 State of Customer Engagement Report is out as Inside Retail Australia reports in this article below. https://lnkd.in/gw4rGspz #customerengagement #brands #AI

5 most important reasons to switch your legacy loyalty engine! (cheat code list for internal discussions) 1. 𝗦𝘁𝗿𝗲𝗮𝗺𝗹𝗶𝗻𝗲 𝗖𝗮𝗺𝗽𝗮𝗶𝗴𝗻 𝗦𝗲𝘁𝘂𝗽: If setting up and testing a cross-channel loyalty promotion campaign takes more than a few hours or involves anyone outside the loyalty team, it’s too complex and time-consuming. 2. 𝗖𝗮𝗽𝘁𝘂𝗿𝗲 𝗡𝗼𝗻-𝗧𝗿𝗮𝗻𝘀𝗮𝗰𝘁𝗶𝗼𝗻𝗮𝗹 𝗘𝘃𝗲𝗻𝘁𝘀: Loyalty programs must respond to customer engagement, not just transactions. If adding a new event type takes more than a day, you're too slow to compete. 3. 𝗨𝗻𝗶𝗳𝗶𝗲𝗱 𝗢𝗺𝗻𝗶𝗰𝗵𝗮𝗻𝗻𝗲𝗹 𝗣𝗿𝗼𝗺𝗼𝘁𝗶𝗼𝗻𝘀: Modern loyalty engines manage loyalty programs and serve as centralized promotion engines across all sales channels—mobile, e-com, POS. If you’re not leveraging this, you’re behind. 4. 𝗙𝗹𝗲𝘅𝗶𝗯𝗹𝗲 𝗗𝗮𝘁𝗮 𝗠𝗼𝗱𝗲𝗹𝘀: Extending first-party data collection is crucial for seamless AI/ML integration. If you need IT support to extend customer profiles and collect more data, your system lacks flexibility. 5. 𝗖𝗼𝘀𝘁-𝗘𝗳𝗳𝗲𝗰𝘁𝗶𝘃𝗲 𝗛𝗼𝘀𝘁𝗶𝗻𝗴: Paying for peak-scaled infrastructure is outdated. Cloud-native platforms charge based on actual usage, ensuring cost efficiency. If you want to learn more, read the latest article on Omnivy's blog here: https://lnkd.in/d9mhgTvs If you’re considering switching your loyalty engine and want to explore the benefits, savings, and best solutions, let me know. I’m here to guide you through the options.

Retailers are shifting from mass marketing to AI-powered personalization being the key to success in today's market. At Algolia, we understand just how important embracing AI in our search, personalization, and recommendations makes for successful retail experiences too! Learn more about how AI-driven personalization is key to customer loyalty in @Gary Drenik's recent @Forbes article here:

Approximately 60% of customers say their interactions with companies often resemble communication with separate departments. Can the omnichannel approach remove this discrepancy? Find out in our new article: 💡Unique approaches and benefits of both customer service strategies  💡 How AI assists in assigning cases based on various criteria in Salesforce 💡Сommon issues faced in multichannel customer service and how to solve them Read now: https://lnkd.in/ddjH73SJ

How do retailers earn the trust of their customers? Through a personalized #CX of course. In today's Redpoint blog, John Nash breaks down how the composable Redpoint #CDP meets customer expectations for a superlative CX through data quality, dynamic #segmentation and the agility to meet existing and future use cases. Read the blog here: https://bit.ly/4cmSbN3

Retailers are shifting from mass marketing to AI-powered personalization being the key to success in today's market. At Algolia, we understand just how important embracing AI in our search, personalization, and recommendations makes for successful retail experiences too! Learn more about how AI-driven personalization is key to customer loyalty in @Gary Drenik's recent @Forbes article here:

Is it even January if you don't read 100 prediction and trend articles about what the year ahead will look like? 🤔   But why do we all keep reading them every single year?   Our Co-Founder Dmitry Isupov tends to take a positive view: "I personally am drawn to these articles as they make me excited about the year ahead.   And this year, there is plenty to be excited about in the CX world.   I believe 2024 will be a huge year for CX in big part because customer loyalty is desperately needed for many brands out there.   At the same time new technology is opening up a lot of new opportunities to improve CX." Read on to see the 4 CX trends Dmitry thinks will have the biggest impact in 2024👇 https://lnkd.in/eT5H9geS

Retailers are shifting from mass marketing to AI-powered personalization being the key to success in today's market. At Algolia, we understand just how important embracing AI in our search, personalization, and recommendations makes for successful retail experiences too! Learn more about how AI-driven personalization is key to customer loyalty in @Gary Drenik's recent @Forbes article here: