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#hiring SAINT LAURENT Client Development Manager, Singapore, fulltime #jobs #jobseekers #careers #RetailConsumerProducts Apply: https://lnkd.in/gX84TfVi SAINT LAURENT Client Development Manager page is loaded SAINT LAURENT Client Development Manager Apply locations Singapore time type Full time posted on Posted Yesterday job requisition id R126348 SummaryABOUT SAINT LAURENTFounded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called 'Rive Gauche', synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio-cultural landscape.In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April 2016, continues to position the house at the summit of the luxury universe.Today, Saint Laurent collections include women's and men's ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.Job Description ROLE This position aims to improve the overall client experience of the store by developing relationships with VICs, recruiting new clients as well as coaching the entire store team on the excellence of luxury services and clienteling actions to improve Elite Client recruitment and business results in the retail store across the city where this role is based.MISSIONCLIENT RELATIONSHIP MANAGEMENTCooperate with the CRM team to drive in-store client strategy and ensure data quality and share CRM KPIs with the retail team Execute all clientele actions at the store level, while guaranteeing the quality of execution and upholding the standards of excellence and refinement of the brandLaunch initiatives to recruit local clients, through partnerships, personal networks, clients' networks, etc.Define action plans to develop and cultivate relationships with VICs clients by delivering a personalized and elevated experienceEnsure consistent client in-store experience to improve retention rate and actively develop new clients Work mostly "by appointment" to provide personalized service and build relationships with our top clients to promote loyalty and incremental purchases Work on individual strategies to reward certain groups of clients through gifting or outreach Provide and arrange personal shopping services: private appointments, home delivery, special orders, etc.Build a network of people who have an impact on local and international luxury businessMENTORING AND COACHINGPlay a crucial role in driving the client-oriented mindset of the whole store team and promoting client engagement, converting potential VICs to Elite ClientsProvide a consistent training for new joiner in clienteling, product, service cycle, selling techniques, etc.Train the selling staff through coaching on the shop floor and during one-to-one me

Triple Threat - My Career Path into Luxury Fashion Matches Fashion, Selfridges, and NET-A-PORTER, all places I’ve called home over the years. I started out in call centres as an agent back in 2001, and over the last 22 years, I’ve navigated my way through almost every role you can imagine. I’ve worked in-house, outsourced, and hybrid setups, both locally and globally, across multiple languages and technologies for some of the most beloved brands. Always a call centre, customer service or customer care. Through these experiences, I gained a deep understanding of many things, but a few stand out: a clear purpose, operational excellence, and the importance of an amazing team. Circa 2010, I applied for a role at NET-A-PORTER and didn’t get past the CV stage - no interview, nothing. I tried again a few years later with the same result. Fast forward to 2015, and this time, with the help of a recruiter, I finally secured a role. If at first you don’t succeed… try something different, perhaps? I believe it was a matter of timing and the right leadership. They were looking to solve a problem that someone like me, with a deep understanding of dispersed call centre operations, could help with growing pains. And so, here I was in luxury fashion (minus the fashion sense!), adding value in the most basic way. I built my internal network quickly, booking diary time with as many people as possible, and asking each one, “Who else should I meet?” These connections helped me become effective immediately. Win-win? My view at the time was that it was organised chaos - a huge machine where vast parts of the organisation didn’t know or were disconnected from others. Yet, this wasn’t a problem. NAP, as we called it, was the key that would go on to help me unlock the others… Selfridges – I joined Selfridges through LinkedIn DMs, FTC starting as maternity cover with the expectation that I’d be leaving soon after. I ended up staying for seven years. A cohesive, well-oiled group with a strong North Star approach - everyone knew their role and the part they played in the success of the world’s best department store. A true creative playground that attracted top talent, often leading to high-level projects executed brilliantly. I really made my mark and delivered things that will serve me well going forward. Matches Fashion – It took two tries to get in, and a change in leadership played a part in opening the doors the second time around. Similar to NET-A-PORTER, the timing was right for me to help simplify the operating model for customer care. An amazing place to work, set against the backdrop of tough retail times. One of the most transparent leadership teams I’ve worked with - a company-wide Slack channel where you could ask anything and get a C-level response. The right team, at the wrong time. So that’s the short version of how I ended up in luxury fashion. Have you ever applied to a role more than once? #careers #cx #TryDifferent

#hiring Director, Men's and Women's Outerwear - Calvin Klein, New York City, United States, fulltime #jobs #jobseekers #careers #NewYorkCityjobs #NewYorkjobs Apply: https://lnkd.in/g3PuBw34 Design Your Future at PVHDirector, Men's and Women's Outerwear - Calvin KleinPOSITION SUMMARY:The Director for Men's and Women's Outerwear leads the product strategy for the global outerwear category. This position collaborates closely with cross functional partners to bring product strategies, visions, and innovation to life. This role is responsible for aligning all global product strategies into one, clear, concise vision. Category ownership includes all styles from aspirational to full price to outlet to off price. Full ownership of global line planning for tailoring and outerwear as it relates to assortment aesthetic direction, style / skus counts, regional exclusives, segmentation, pricing, fabrication etc. The Director will ensure all products are properly flowed from sketch creation to purchase order issue, on time, on brand, and profitably.PRIMARY RESPONSIBILITIES/ACCOUNTABILITIES OF THE JOB: Define & lead global outerwear strategy on holistic and seasonal level. Deliver best in class hero, essential, and seasonal styles. Collaborative & consistent communication with channels to capture unique regional & market needs. Strong partnership with design to bring product to life in coordination with the brand identity, balancing commercial with aspirational. Collaboration with raw material & supply teams to cost product at all pricing tiers within margin goals, whilst delivering innovation, quality, and craftmanship. Drive calendar deliverables on a weekly, monthly, and quarterly basis to make sure all milestones are tracking on time. Thorough understanding of marketspace, inclusive of direct competitors and aspirational brands. Inspire and develop a team of direct reports. QUALIFICATIONS & EXPERIENCE:Experience: 10+ years of Global Merchandising experience Education: Bachelor's degree in Merchandising or equivalentSkills: Product obsessed with proven experience in driving product assortments and partnering with Design to conceive product concepts that drive business and excite customers. Strategic thinker who recognizes opportunities and can influence decision makers to move to execution. Must be a creative and solution-oriented problem solver able to multitask at a quick pace. Must possess high level of analytical skills and conceptual creative ability. Excellent written/verbal communication and presentation skills. Must possess a global perspective with international market experience. Strong knowledge of the competitive landscape. High energy and a positive attitude are a must. Strong leader, who enjoys team development. Pay Range:$145,000 - $173,500PVH currently provides base salary ranges for all positions-on job advertisements-in the United States

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US luxury denim and lifestyle brand FRAME has appointed Thomas LECOQ to the role of CEO of Europe, the Middle East and Africa (EMEA) as it plans to double revenue in these markets over the next three years. Read more below. #retailnews #fashion #fashionnews

#Hot_Job_post #Best_Hiring American Brand Calvin Klein is Hiring Senior Merchandiser. Position Summary: All brands strategy, product development and innovation are led and driven by certain PVH affiliates in the US with respect to products under the Calvin Klein, and Tommy Hilfiger sold in NA, Asia and SA; and in the Netherlands with respect to products bearing the Tommy Hilfiger Europe, Calvin Klein Europe with respect and sold in the Asia region. The position in this job description helps the above mentioned PVH related parties meet their operating and strategic needs. *Responsible for sample and order execution for the brand and collaborate with different teams. Assist the supervisor for the day-to-day execution and operations in line with the brand to achieve KPIs. *Provide training to the junior team members. Primary Responsibilities/Accountabilities: *Communication with vendors and business counterparts for order execution *Execute based on agreed product and service standards as well as cost objectives from the brand *Price negotiation and cost expectation management *Cost analysis management and problem shooting *Manage production delivery against the plan WIP management *Manage timeline from development to bulk shipment *Ensure garment/product integrity, style and product execution *Compile various reports *Assist supervisor to deliver on KPIs INTERNAL& EXTERNAL CONTACTS: Internal Contacts: Internal: Work with other brand business partners, material, technical team, QA External Contacts: Vendors DECISION MAKING: (indicate the nature, degree and scope of direct and indirect decision-making responsibilities.) *Make decision at the best interest of brand and corporate Environment *Ability to work with multi-cultural, multi- lingual, multi-time zone business partners and counterparts. Being open to changes CORE VALUE Embrace PVH's core values: Individuality, Partnership, Passion, Integrity, and Accountability QUALIFICATIONS & EXPERIENCE Education & Experience: * University/Engineering degree with 2-4 years of related work experience; or post-secondary degree with minimum of 5-8 years of related work experience in apparel, material or technical background *Should have experience in buying/trading office or manufacturing environment. Skills Required Skills : *Apparel, material or technical background preferred *Should have experience in manufacturing environment or similar previous working experience preferred *Builds good working relationships; collaborates toward deadlines and deliverables *Able to communicate effectively across the team and organization; effectively works at long distances Other Information: Seniority level :Mid-Senior level Industry :Retail Apparel and Fashion Employment type :Full-time Job functions :MarketingSales Calvin Klein, PVH Corp., Calvin Klein Home #Hiring #merchandiser #jobpost

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