We're #hiring a new Customer Service Associate in United States. Apply today or share this post with your network.
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Get insights into the state of #hiring in the administrative and customer support fields throughout the second half of 2024, including high-demand roles and job market trends. #RobertHalf https://bit.ly/3LSilfF
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#hiring Customer Support Associate, Boston, United States, fulltime #jobs #jobseekers #careers #Bostonjobs #Massachusettsjobs #ITCommunications Apply: https://lnkd.in/grvtMfvy Job DescriptionAs the Customer Support Associate you will solve problems for clients and their patients, and provide exceptional customer service and support in real time. You will staff our technical support desk, responding to calls, emails, and instant messages from clients and their patients. You will be a Current Health expert, and compassionately help individuals solve their problems. You will also be a Current Health ambassador, reaching out to make sure that our clients and their patients are successfully using our product and services to improve their health and wellbeing.It's critical that you are results-driven, product-savvy and can quickly learn how to use new tools. We are looking for someone who has a burning desire to meet challenges head-on and succeed. If this sounds like you, then we want to get to know you.Given the staffing of the team, some flexibility and a willingness to work occasional holidays is essential.What you'll doRespond to technical support questions that arrive by phone, email, and IM, solving the problems of clients and their patients based on deep knowledge of our products and services.Support the logistics team, making sure that products get to patients that need them, reusable medical devices are retrieved and recycled, and any issues with missing or non-working parts are resolved.Reach out to patients to make sure their experience is excellent and any problems they are having are resolved. This may involve interfacing with their clinician or the Current Health clinical staff.Collect and organize information gained during these interactions with our clients and their patients and help the Current Health product team turn these observations into useful insights and better products.Be a subject matter expert on Current Health's product offerings helping clients optimally utilize our technology as they go live
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Effective customer service management begins with hiring the right team members. Look for candidates who not only possess the necessary skills and experience but also have strong interpersonal and communication skills. A customer-centric attitude is a must. Find out more in this article: https://bit.ly/40mY0pa #LinkedIn #CustomerService #TeamManagement
How can you effectively manage a customer service team?
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React | Vite.js | CMS Developer | Shopify Developer | Wordpress Developer | Frontend Developer | Prompt Engineering | Data scrapping
Join our team as we redefine customer service excellence! We're hiring passionate individuals who thrive on delivering exceptional customer experiences. Apply now and be part of our dedicated customer support team! #Hiring #CustomerService #CustomerSupport #JobOpening #NowHiring #JoinOurTeam #CareerOpportunity #JobPosting #CustomerExperience #CustomerCare #JobSearch #JobOpportunity #ApplyNow #JobVacancy #Recruitment #CustomerRelations #CustomerSuccess #JobAlert #Career #Employment #JobListing
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Customer Experience Global Guru | Online Training-Customer Service Strategy; Empowerment, the Customer Experience, Creating a Service Culture, and Employee Motivation | Amazon Best Selling Customer Service Author |
What to look for in hiring staff... Customer-service professionals are made, not born, so good core attitudes are essential. You must identify and hire people who have the skills and attitudes you want and then help them learn the skills to provide exceptional—and relentless—customer service. Those people will have an instinct for talking to people and treating them with respect and concern—the foundational elements of great customer service. Positive energy and attitude will go a long way in building a service culture within your workforce. Look for positivity, mental agility, sincerity, and creativity. Once empowered, those people will be relentless in serving your customers. It is critical that you hire people who want to drive your business, who share your goals, and are committed to driving your business. Just as not every dog wants to pull your sled, not every employee wants to do whatever it takes to ensure that your company succeeds. #customerservice https://lnkd.in/e-4aBd6Z
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Driving Success Through Building High-Performance Teams 🚀 Empowering Organisations with Exceptional Talent
Effective customer service management begins with hiring the right team members. Look for candidates who not only possess the necessary skills and experience but also have strong interpersonal and communication skills. A customer-centric attitude is a must. Find out more in this article: https://bit.ly/40mY0pa #LinkedIn #CustomerService #TeamManagement
How can you effectively manage a customer service team?
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