Role: Product Sales Officer (Fintech and Aggregators)
Location: Lagos, Nigeria
Job type: Full-time
Click to apply: https://lnkd.in/dV-uyAKz
Job Summary:
As a Product Sales Officer for Fintech and Aggregators, the team will be responsible for developing and managing cutting-edge technology to develop products and solutions that empower businesses to thrive in the digital economy.
Job Description:
* Collaborate with cross-functional teams to define and prioritize features on the product roadmap.
* Continuously assess market trends, competitive landscape, and customer feedback to refine the product strategy.
* Conduct market research to identify consumer needs, market trends, and competitive offerings.
* Define product requirements, features, and specifications based on market insights and business objectives.
* Develop comprehensive go-to-market strategies for new product launches, including pricing, positioning, distribution, and promotional plans.
* Oversee the product lifecycle, regularly updating and enhancing offerings based on customer feedback and market insights.
* Coordinate with marketing and sales teams to ensure effective execution of launch plans and achievement of sales targets.
* Monitor launch performance and gather feedback to optimize future product launches.
* Analyse competitor offerings, market trends, and regulatory developments to stay ahead in the industry.
* Benchmarking competition and improving on service standards
* Collaborate with legal and regulatory teams to ensure product offerings adhere to industry standards and legal guidelines.
* Work closely with legal and compliance teams to implement necessary measures and obtain necessary licenses and approvals.
* Gather customer feedback and conduct user testing to identify areas of improvement.
* Continuously monitor customer feedback and behaviour to identify pain points and areas for improvement in the remittance process.
* Work with user experience (UX) and user interface (UI) teams to optimize the customer journey and deliver an exceptional user experience.
* Facilitate training and hands on support for regions/branches to enhance efficiency.
* Champion a customer-centric approach in product development and continuously seek to improve the user experience.
* Facilitate training and hands on support for regions/branches to enhance efficiency.
* Use data analytics to make data-driven decisions and optimize product features and marketing efforts.
* Improving existing process to enhance efficiency in service delivery.
* Communicate product updates, performance metrics, and development roadmaps to internal stakeholders and leadership teams.
* Monitor and engage the entire bank network to drive the Group’s products.
Requirements:
* Minimum of bachelor’s degree in business, marketing, management, or related field
* A master’s degree is an added advantage.
* Minimum of 5 years of sales experience in the financial sector