One of the most exciting things we do as a team is collaborate across industries to improve access to payments, banking, and credit. This has earned us recognition in these different industries and, more importantly, given us insights into how they operate. We’ve released these case studies over the past few months, and now, you can access all of them in one place. Check it out here https://lnkd.in/gBsDNgJ2 #Moniepoint #PoweringDreams
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Digital banking should be transparent and convenient. That way you have a top-level view of your money no matter where you are. From Bill Pay to Mobile Deposit and resources that assist you with budgeting and planning, our digital banking tools can help you send and receive money, track your spending and avoid the risk of fraud. Click here to learn how you can stay connected to your money – anytime, anywhere. http://ms.spr.ly/6049lvSwT #DigitalBanking #MobileBanking #Budgeting
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Innovator in AI & digital financial services * Thought leader in using AI to improve CX & EX * Chief Digital Officer * Digital Transformation Leader * 2x Lead Inventor on Mobile Insurance Patents * Illuminator
Offers based on spending data aren't new but selling ad space in authenticated banking experiences, as Chase plans to do, is taking it one step further. Will banking consumers feel the convenience is worth the "intrusion"? #banking #customerexperience #financialservices https://lnkd.in/eaSbNNbx
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Sales & Marketing Leadership | Business Development | Market Growth | Channel Management | Consultant
There are two key ways customers derive value from banks: transactional efficiency and human connection. While online banking meets the need for quick transactions, a personal touch remains invaluable to many clients. Trust, empathy, and tailored advice are irreplaceable aspects that technology cannot replicate. Bankers must prioritize these human-centered elements to truly deliver on customer-focused promises and create meaningful value. #Banking #CustomerExperience
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Continuous Improvement Specialist| Business Process Manager Certificate|Lean Six Sigma Black Belt|Accredited Lean Six Sigma Trainer
Frustration-Free Banking: The Case for Simplifying Online Forms In today's fast-paced digital banking environment, a streamlined experience is key. Yet, complicated online forms—full of unnecessary questions and confusing steps—are still holding customers back. The result? Customers are 'breaking up' with your process because it can't keep up with their expectations for speed and simplicity. Takeaway: Don’t let over-complicated processes frustrate your customers. Simplify, improve, and keep your customers happy—no barriers, no frustration! #ContinuousImprovement #ProcessExcellence #BankingSolutions #CustomerExperience #EfficiencyMatters
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72% of customers find personalized product offers more valuable, and 65% appreciate it when banks help them discover suitable products. Personalized banking solutions create flexibility in engaging with each customer, significantly boosting KPIs when done correctly. 🔐 Navigate challenges and unlock the benefits of personalization banking with this guide: https://lnkd.in/d3X9vghT #finance #n_ix_techinsights
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💻 Your digital assets matter too! From social media accounts to online banking, managing your digital legacy is just as important as your physical assets. 🛡️ Learn how to protect your online presence in our latest blog. Click here to read more: https://lnkd.in/dkfbCFUG #DigitalEstatePlanning #OnlineAssets #EstatePlanning #LegacyPlanning
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Customer expectations leaving you in a daze? The answer is not just rapid adoption when it comes to digital banking but adopting the right changes - more importantly, with the right partner. How would you fill in the blanks for the customer expectation highlights? Leave a guess in the comments! #DigifywithITSS #DigitallyYours #ITSSGlobal #ITSSdigitalbankingsoftwareexpert #temenospartner #globalinfinitypartner
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“Integrating our platform within the CU*Answers online banking platform enables their #creditunion community to quickly and easily leverage our modern #memberinteraction technology to overcome context gaps, strengthen member relationships and create a competitive advantage.” Learn more in CUToday about our work with CU*Answers and how we are helping credit unions enhance member support in today’s always-on environment: https://bit.ly/3VMuZkS
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First impressions count! Michael Fondessy breaks down how #Newgen is transforming online account opening in our latest Tech Talk video. Watch to discover the secret behind seamlessly onboarding customers in just 5 minutes and decode Newgen's digital-first approach to banking! Know More: https://lnkd.in/g9BMejcP #OnlineAccountOpening #DigitalTransformation #DigitalAccountOpening #DepositAccountOpening #Banking #CustomerOnboarding
