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Why are travelers turning to consumer tech to track their luggage? Have incidences of mishandled baggage increased in recent years? How can airlines improve baggage management and what should they prioritize? As we take a closer look at the data and emerging technologies in baggage management, all these questions and more are answered. https://hubs.li/Q02gpQ_m0 #Airlines #BaggageManagement #TravelTechnology

Passenger Terminal Today Total Airport Management This is where leading airports have their aims squarely pegged: looking beyond single processes to pull it all together – flight, people and baggage flows, prediction and simulation and decision support to optimize the whole airport. Here, the impact of each decision on the overall airport performance is clearly understood, and the best actions are recommended. It’s where plans and real-time decisions can be made to proactively balance resources, passengers and performance while aligning with wider airport priorities of the day. Hayden Davies (Veovo)

💡 International Air Transport Association (IATA)'s Solution for Lost Baggage Tracking ✈ 🎒 #IATA addresses the persistent issue of lost and delayed baggage 👜 , focusing on the challenges of interline transfers between different #airlines. 🔹 Key Initiative: IATA will pilot a new digital messaging standard later this year to enhance communication between airlines and airports. This standard will allow the sharing of detailed baggage information, including images and geolocations, beyond the capabilities of current systems. 🔹 Background and Context: Current Challenges: Baggage mishandling is a major issue, especially during interline transfers. On international routes, the mishandling rate is 12.1 bags per 1,000 passengers. 🔹 Previous Efforts: IATA's 2018 Resolution 753 mandates baggage tracking at key journey points, but adoption has needed to be faster due to outdated messaging technology. 🔹 Technology Transition: 🔻 Legacy Systems: Airlines rely on the costly and outdated Type B messaging system, leading to high costs and poor communication quality, which increases mishandling. 🔺 Digital Messaging Benefits: Transitioning to the new digital standard could save the industry millions annually and reduce mishandling rates, particularly at transfer points. 🔹 Conclusion: IATA's digital messaging standard is crucial to modernizing baggage handling, aiming to reduce mishandling incidents and improve the overall #airtravel experience. #TravelIndustry #Aviation #Airport #Passengers #Digitalisation #TravelTech

TECHNOLOGY: Tampa International Airport (TPA) updates its passenger experience technology and security checkpoints As part of its ongoing development projects, Tampa International Airport (TPA) in #Florida is to open a self-service bag drop in the Rental Car Center, expand the Airside A and Airside E security checkpoints and unveil a new-look website. By the summer of 2024, TPA will roll out a self-service bag drop process that will enable travelers to use kiosks to tag and drop off their luggage themselves. This technology, new to the airport, is intended to eliminate the need to wait for staff or stand in line. Staff will be on hand to help those who need it, but the process should be speedier and more convenient for seasoned travelers who want to use the new system. Read more here: https://lnkd.in/e_-mgieG #Aviation #Airlines #Airports #Passengers #Transportation #Technology #AviationIndustry #AirportDesign #Travel #Technology #PTWExpoConf

TECHNOLOGY: Royal Schiphol Group introduces real-time baggage waiting time information at Amsterdam Schiphol From now on, travelers arriving at #Schiphol can see where their #baggage is and how long it will take to appear on the baggage belt. This #data is provided through the use of predictive algorithms. Sander van Tienhoven, product owner of passenger information at the Royal Schiphol Group, said, “We regularly conduct surveys among #passengers to find out what they need on their journey to or from the airport. One need was very clear: knowing when their baggage will arrive on the belt. Thanks to our new #AI-driven capability, we can now provide this information in a clear way.” Read more here: https://lnkd.in/eSVZh8R9 #Aviation #Airlines #Airports #Passengers #Transportation #Technology #AviationIndustry #AirportDesign #Travel #Technology #PTExpoConf

Digital queues improve service quality and delivery for all in-person agencies—including airports, bus terminals, train stations, and essentially any transportation authority. ✈️🚊 Here’s how: https://bit.ly/3vtF6BX #QueueManagement #CustomerService #Qtrac #VisitorManagementSystem #CustomerFlowManagement #Transportation #AirportTravel

🛫✈️ Ensuring Smooth Skies: The Critical Importance of On-Time Performance in Aviation In the world of aviation, time isn't just a number on a clock – it's the heartbeat of the industry. On-time performance (OTP) isn't merely a statistic; it's a crucial measure of reliability, efficiency, and customer satisfaction. Let's take a moment to explore why OTP matters so much in aviation. Passenger Experience: Imagine rushing through crowded terminals, anxiously glancing at departure boards, only to find your flight delayed. Delays not only disrupt travel plans but also create stress and inconvenience for passengers. Consistently achieving high OTP enhances the overall passenger experience, fostering trust and loyalty. Operational Efficiency: Timely departures and arrivals are essential for maintaining a well-functioning aviation ecosystem. Delays ripple through schedules, impacting crew rotations, aircraft utilisation, and airport capacity. By minimising disruptions and maximising efficiency, airlines can optimise resource allocation and reduce operational costs. Reputation and Competitiveness: OTP directly influences an airline's reputation and competitiveness in the market. Airlines with a reputation for punctuality attract more customers and enjoy higher levels of satisfaction and loyalty. Conversely, frequent delays can tarnish an airline's image and drive passengers to competitors. Safety Considerations: While safety is paramount in aviation, on-time performance and safety are not mutually exclusive. In fact, punctuality is often a reflection of a well-managed and safety-conscious operation. Airlines prioritise safety above all else, but they also strive to deliver a seamless travel experience for passengers. Economic Impact: Delays and cancellations have significant economic consequences for airlines, airports, and the broader economy. Lost revenue, additional operating costs, and passenger compensation payments can add up quickly. By maintaining high OTP, stakeholders can minimise financial losses and support sustainable growth. In essence, OTP is more than just a metric – it's a reflection of an airline's commitment to excellence and its ability to deliver on promises. By prioritising punctuality, airlines can enhance the passenger experience, drive operational efficiency, and build a strong competitive advantage in the dynamic aviation industry. OAG offers invaluable metrics for modelling OTP, crucial not just for airlines and airports, but also for finance. OTP significantly influences financial outcomes across various facets of the aviation industry. ✈️🕒 For further details, please send me a private message. #Aviation #OnTimePerformance #Airports #Airlines #Aviationfinance

🌟 Discover the Process of Airport Optimization: Tackling Delays in Check-in, Security, and Boarding ✈ Delays at various airport points, such as check-in, security, and boarding, can cause significant frustration for travelers. To address these issues, it's crucial to understand and analyze the bottlenecks causing these delays. By employing a structured approach involving analysis, optimization, and simulation, we can effectively enhance airport operations. This process begins with a thorough examination of current procedures, gathering data on passenger flow, wait times, and resource allocation at critical points through surveys, observations, and data analytics. Once the bottlenecks are identified, we develop and implement optimization strategies, such as deploying additional check-in kiosks, incorporating advanced security screening technologies, and refining boarding procedures. Before full-scale implementation, simulation tools are used to model the proposed changes in a virtual environment, allowing us to assess their impact and ensure they streamline operations effectively. This comprehensive approach ensures a smoother and more efficient airport experience for all travelers. Optimizing airport operations by identifying and addressing bottlenecks offers numerous advantages, including significantly reduced wait times, enhanced passenger satisfaction, and increased operational efficiency. By streamlining processes such as check-in, security screening, and boarding, airports can ensure a smoother, more enjoyable travel experience. Additionally, these improvements can lead to better resource allocation, lower operational costs, and a higher capacity to handle increased passenger volumes, ultimately transforming airports into more effective and pleasant environments for both travelers and staff. Please fill out the Google form: https://lnkd.in/dwN9JV25 #AirportOptimization #EfficientTravel #PassengerComfort #TravelInnovation #OptimizedAirports #SmoothTravelExperience

IATA’s latest report reveals significant progress in implementing baggage tracking technology, a crucial step towards reducing mishandling rates and improving the overall travel experience. Key findings: • 44% of airlines have fully implemented IATA Resolution 753. • 75% of airports surveyed are capable of Resolution 753 baggage tracking. •The industry is transitioning to modern baggage messaging to further enhance efficiency. Read more: https://lnkd.in/dZaUEgag #ASATA #TravelAgents #BaggageTracking #IATA #TravelIndustry