In true Julian Hebron fashion, day three of #MBAIMB25 kicked off with a lightning round of questions for tech executives—everything from their most-used apps to AI strategies. This fast-paced session covered: ✔️Tech costs & AI ✔️The AI Playbook ✔️Servicer retention ✔️Most-wanted tech functionality ✔️Advice for resource-limited teams …and more!
Mortgage Bankers Association and Julian Hebron thanks so much for having me talk about the future and Better
🙌 Thank you Mortgage Bankers Association team for hosting this critical State of Tech/AI session at #MBAIMB25. Honored to help showcase the incredible lender/servicer tech leadership happening -- even during this lean market -- by teams like Mr. Cooper/Sridhar Sharma, Rate/Ramesh, Better/Chad. As we discussed, these tech-forward teams not only are putting up industry-beating retention (e.g., Mr. Cooper 69% retention) and efficiency (e.g., Better & Rate per-loan costs way lower than IMB average), they're also incubating tech available to all industry participants and/or helping power other players in the ecosystem. Also it was positive to hear these lender tech titans talk about the next phase of AI being ushered in by DeepSeek breakthroughs (anyone who wants details can ping me directly). Great session, and LOL, what a great pic 😊 🖼️ ...