#FIELD #SERVICE #TECHNICIAN These professionals typically responds to customers' calls and provides on-site technical services and maintenance support. A field service technician can make repairs, fix technical issues, and make installations on various systems and equipment for their client. #DUTIES #troubleshooting and running diagnostic tests on equipment and systems. #providing support and maintaining satisfactory customer service during dispatches or field visits #performing diagnostics tests to identify technical issues and develop effective solutions #handling on-site repairs, test tasks, and installations #documenting processes to ensure proper record keeping and produce detailed service reports #working with clients' technical teams and sharing relevant information across the organization to build positive relationships with colleagues and clients #working according to customers' requirements to suggest suitable recommendations #building a sustainable business with customers to promote repeat business #following all safety and standard protocols and policies when performing tasks #responding promptly to customers' problems and making equipment recommendations to customers #operating machinery and vehicles safely #checking and updating databases and field automation systems tracking work progression #improving customer experience by leveraging creativity to investigate complaints, identify effective resolutions, and suggest suitable operating techniques that ensure system enhancement #SKILLS 1.PRODUCT KNOWLEDGE 2.TIME MANAGEMENT 3.PROBLEM-SOLVING 4.GOOD COMMUNICATION SKILLS 5.TECHNICAL SKILLS 6.TECHNICAL DOCUMANTATION 7.SAFETY PROCEDURES 8.PREVENTATIVE MAINTENANCE
Fantastic role! wonderful bro
Great opportunity!
Diesel Plant Fitter at Murowa Diamonds Private Limited
3moDiesel Plant Fitter